Approval; Ce Declaration; Warranty Conditions - Handicare Trophy Service Manual

Approval

The product meets the following requirements:
1. EN12182; 1999 Technical aids for disabled
persons.
2. EN12184; 1999 Electrically powered wheelchairs
and scooters, class C.
3. ISO7176-8 Requirements for static, impact, and
fatigue strength.
4. ISO7176-9 Climate tests for electric wheelchairs
and scooters.
5. ISO7176-14 Standards and test methods for
controller systems of electrically-driven
wheelchairs.
6. ISO7176-16 Requirements for fire resistance.
The product has been awarded EN 12184; 1999
certification for EMC (Electro Magnetic
Compatibility).

CE declaration

The product meets the standards of the directive for
Medical Devices and is thus provided with the CE
marking.

Warranty conditions

The terms used in the warranty and liability
stipulations are defined as follows:

Product: The hand-operated or electric wheelchair
or scooter manufactured and delivered by
Handicare.

Customer: The person who directly obtains a
Product from Handicare or an authorised
representative.

Dealer: The person who delivers a Product
obtained from Handicare to customers or third
parties.

User: The person who uses a Product
manufactured by Handicare.
Irrespective of what is determined concerning
warranty conditions applicable to the Product, in any
case the following applies with regard to the
warranty:
1. Except insofar as described otherwise Handicare
guarantees the Product for its suitability for the
purpose for which the Product is intended - all of
these points as described in this manual - and for
the quality of the material of which the Product is
made and the manner in which the Product is
manufactured.
2. Repairs or replacement of parts of the Product
that may be necessary as a result of faults that
are based on qualitatively faulty material or
manufacturing errors will be executed free of
charge, as long as such faults occurred within one
(1) year after the date of delivery of the Product to
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the Customer. The parts to be replaced must be
shipped postage-paid to Handicare. Installation or
removal of these parts is for the Customer's
account. Therefore, the following cases are not
eligible for free repair or replacement as meant
above:
 The repair or replacement that is necessary in
connection with faults that arise after one (1)
year after the date of delivery of the Product to
the Customer;
 The repair or replacement that is required in
connection with faults due to improper or
careless use of the Product or that are based
on the Product being used for another purpose
than the one for which it is intended, in which
regard it applies that if the Customer is a
Dealer, this Dealer will indemnify Handicare
against possible claims from Users or other
third parties for faults based on an incorrect or
careless use of the Product;
 Parts that are subject to wear, and the need
for repair or replacement of the parts are the
actual consequence of normal wear. These
can include, but are not limited to, tyres,
shrouds, arm-pads, seatings etc.
3. Irrespective of that stipulated under 2, it applies
as far as an electric Product is concerned that
with regard to the battery that forms part of the
Product warranty is only given in case of faults or
non-functioning of the battery that are
demonstrably the direct consequence of material
or manufacturing errors. A fault or non-functioning
of the battery as a result of normal wear is not
covered by the warranty as meant in these
warranty stipulations. Similarly not covered by the
warranty are faults or non-functioning that are the
consequence of improper or unprofessional use of
the Product or the battery that is part of the
Product, including the incorrect charging of the
battery and the failure to carry out timely and
good maintenance, in which context it also applies
that if the Customer is a Dealer, this Dealer will
indemnify Handicare against possible claims from
Users or other third parties that are based on the
above mentioned improper or unprofessional use
of the Product or the battery that is part of the
Product. Handicare does not guarantee batteries
provided by dealers or purchased by the
customer.
4. The warranty conditions as mentioned in above
stipulations in any case become null and void if:
 The guidelines of Handicare for the
maintenance of the Product are not, or
insufficiently, followed;
 A necessary repair or replacement of parts is
based on neglect, damage or abuse of the
Product or a use of the Product for another
purpose than the one for which it was
intended;
 Parts of the Product are replaced by parts of
another origin than those used by Handicare
and/or parts of the Product are replaced
without the permission of Handicare.
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