Troubleshooting; Troubleshooting List - Handicare Trophy Service Manual

Troubleshooting

4 Troubleshooting
4.1

Troubleshooting list

If the scooter doesn't function, while the
batteries are fully charged, check the following
points.
A. Set the scooter off and then on again.
Check if the problem is solved.
B. Check if all the battery connectors are
properly attached and firmly connected.
Indication on the display
The complete LED bar flashes
rapidly.
The socket LED is lit continuously
after the scooter is switched on.
The first red LED of the LED bar is
lit continuously.
LED bar left to right chase
Two LEDs of the LED bar are lit.
Three LEDs of the LED bar are lit. There is a short circuit in the
Seven LEDs of the LED bar are lit.  The throttle was held in during
Eight LEDs of the LED bar are lit.
Nine LEDs of the LED bar are lit.
Ten LEDs of the LED bar are lit.
16
Description of problem
The Egis security has found
something that causes a problem
 Short circuit in the
potentiometer.
 Cabling from the Tiller PCB to
the controller interface is
defective.
 Cabling from the Tiller PCB to
the touch control is defective.
 Tiller PCB is defective.
The batteries require charging or
there is a poor connection to the
batteries.
The batteries are being charged.
There is a poor connection to the
motor.
motor.
start up.
 Speed potentiometer fault
The controller is malfunctioning.
 The neutral handle is in the
neutral position.
 The brake is malfunctioning.
The battery is malfunctioning.
C. Check whether the neutral handle is in the
D position.
RIVE
D. Make sure the position of the speed
controller has not changed.
E. If there is a problem, the lights of the
battery condition meter flash. Use the table
below to determine the cause of the
problem.
Corrective action
 Switch off the scooter.
 Check all connectors.
 Check the condition of the
batteries.
Consult the manufacturer if the LED
bar continues flashing after the
scooter has been switched on.
 Contact the manufacturer.
Check all connections between the
controllers and the batteries. If the
connections are OK, try recharging
the batteries.
Disconnect the battery charger from
the scooter.
Check all connections between the
controller and the motor.
Check the motor cables or replace
the motor.
 Restart the scooter without
pressing the throttle.
 Check or replace the speed
potentiometer
Replace the controller.
 Put the neutral handle in the drive
position.
 Check the connections between
the brake and the controller.
 Replace the brake.
 Check the connections between
the batteries and the controller.
 Check the batteries.
Version 2012v2