Handicare PUMA 20 Service Manual
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Handicare PUMA 20 Service Manual

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SERVICE MANUAL
PUMA 20/40

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Summary of Contents for Handicare PUMA 20

  • Page 1 SERVICE MANUAL PUMA 20/40...
  • Page 2 Handicare executes a policy of continuous improvement and reserves the right to changes and modifications. The information provided is valid for the product in its standard version. Handicare cannot be held liable for possible damage resulting from specifications of the product deviating from the standard configuration.

  • Page 3: Table Of Contents

    This manual Identification of the product Symbols used in this manual Safety ................................... 7 Maximum User weight reduction when Puma 20 options are installed on a Puma 40! Personnel qualification Cautions and warning statements Used decals on the wheelchair Tools, parts and components ..........................10...
  • Page 4 Puma 20/40 Adjusting the mechanical seat tilt Adjusting the electrical seat tilt 0 - 25° Adjusting the electrical seat tilt 0 - 45°, the minimum tilt angle (0 – 9°) Adjusting the electrical seat tilt 0 - 45°, the maximum tilt angle (< 45°) 5.2.7...

  • Page 5: Introduction

    Puma 20/40 Introduction | 5 Introduction 1.1 This manual This manual contains the instructions for repairs and general maintenance. Mechanics who do repairs on this wheelchair must be well trained and familiar with the repair methods and the maintenance of the wheelchair.

  • Page 6: Symbols Used In This Manual

    6 | Introduction Puma 20/40 1.3 Symbols used in this manual Warning symbol Follow the instructions next to this symbol closely. Not paying careful attention to these instructions could result in physical injury or damage to the wheelchair or the environment.

  • Page 7: Safety

    2.1 Maximum User weight reduction when Puma 20 options are installed on a Puma 40! In case one of the following Puma 20 options is installed on a Puma 40 carrier, the maximum user weight is reduced to 136 kg: •...

  • Page 8: Used Decals On The Wheelchair

    Seat adjustment factory settings Handicare will deliver a Puma wheelchair with default factory settings. These settings depend on the options ticked on the order form. When a configuration is ordered that causes interference, Handicare applies modified factory settings and informs the customer of this via a note included in the wheelchair delivery.
  • Page 9 Puma 20/40 Safety | 9 Danger of crushing! Use caution when swinging the controller aside to avoid getting anything crushed. Trap danger. Danger of getting fingers jammed.

  • Page 10: Tools, Parts And Components

    10 | Tools, parts and components Puma 20/40 Tools, parts and components 3.1 Tools The tools below are needed for various mechanical settings and maintenance: Quantity Description Size (mm) Screwdriver, medium Screwdriver, crosshead Hammer (plastic) Chaser Pair of wire cutters...

  • Page 11: Spare Parts

    Puma 20/40 Spare parts | 11 Spare parts 4.1 Use of the parts lists This document is meant as a reference book to be used to order parts for the wheelchair that is shown on the front cover. How to order: When ordering parts, please specify: •...

  • Page 12: Carrier And Seat Adjustments

    Puma 20/40 4.2 Carrier and seat adjustments Description Page Battery tray and chair interface Puma 20/40 Suspension arm and motors Puma 20 Suspension arm and motors Puma 40 Castor forks and wheels Puma 20 Castor forks and wheels Puma 40...

  • Page 13: Battery Tray And Suspension And Chair Interface Puma

    Puma 20/40 Spare parts | 13 01 Battery tray and suspension and chair interface Puma 20/40 Article number Description 9005935 Chair Interface set 4,5a 9002758 Battery MK M40-12 Gel (40Ah C20) 4,5b 9006051 Battery MK M50 AGM (50Ah C20) 4,5c...

  • Page 14: Suspension Arm And Motors Puma 20

    Motor set, 6 km/h PG (R-net and VR2), Puma 20 28-32,34a,37,38 1 9007482 Motor RWD right/FWD left, 6 km/h PG (R-net and VR2), Puma 20, see paragraph 5.2.1. 28-32,34b,37,38 1 9007483 Motor RWD left/FWD right, 6 km/h PG (R-net and VR2), Puma 20, see paragraph 5.2.1.

  • Page 15: Suspension Arm And Motors Puma 40

    Puma 20/40 Spare parts | 15 03 Suspension arm and motors Puma 40 18 14 25Nm 4P HT 23 24 40a, 41a, 42a, 43a, 45a, 46a 40b, 41b, 42b, 43b, 45b, 46b Article number Description 1-12 9005965 Rubber suspension + bridge...

  • Page 16: Castor Forks And Wheels Puma 20

    16 | Spare parts Puma 20/40 04 Castor forks and wheels Puma 20 Article number Description 9005934 Anti shimmy + bearings set 7a,8,9,10a 9005932 Castor fork (9" and 10") 7b,8,9,10b 9007752 Castor fork 60 mm (8") 8,9,10a,11,12a 9005986 Castor wheel indoor 2.80/2.50-4, grey air (9")

  • Page 17: Castor Forks And Wheels Puma

    Puma 20/40 Spare parts | 17 05 Castor forks and wheels Puma 40 Loctite 243 25Nm 4a, 4b 22, 23, 24, 25, 26, 27 11, 12 13a, 14a, 15a, 16a 13b, 14b, 15b, 16b Article number Description 1-3,4a,5,6 9005934 Anti shimmy + bearings set...

  • Page 18: Covers Puma

    18 | Spare parts Puma 20/40 06 Covers Puma 20 Article number Description 9005971 Battery cover black 9005972 Battery cover clips set 9004517 Battery access cover 9005973 Tube end covers dark grey set 9005970 Handicare logo Service 9-10 9005981 Ballhead covers dark grey set...

  • Page 19: Covers Puma 40

    Puma 20/40 Spare parts | 19 07 Covers Puma 40 Article number Description 9005971 Battery cover black 9005972 Battery cover clips set 9005970 Logo Handicare 9005974 Suspension bridge cover dark grey 8a,16a,18a,19a 9005982 Deco covers green 8b,16b,18b,19b 9005983 Deco covers blue...

  • Page 20: Suspension Arm And Motors Puma

    20 | Spare parts Puma 20/40 08 Tilt modules Puma 20 Article number Description 9006017 Electrical tilt 25º 9006025 Til actuator mounting set 9006023 Tilt actuator 8-14 9006018 Electrical tilt 25º Add-on 15-17 9006016 Mechanical tilt 9007749 Square Allan key 6 mm...

  • Page 21: Tilt And Lift Modules Puma

    Puma 20/40 Spare parts | 21 09 Tilt and lift modules Puma 40 12 13 14 15 16 17 Article number Description 1-2,4-7,12-14 9006019 Electrical lift with fixed tilt 1-2,8-11,15-17 9006021 Electrical tilt 45º 1-11 9006020 Electrical lift with electrical tilt 45º...

  • Page 22: Kerb Climber Puma

    22 | Spare parts Puma 20/40 10 Kerb climber Puma 20/40 11 12 Article number Description 1-14 9007864 Kerb climber, adjustable 7-13 9003571 Kerb climber gas spring 03411.0190 Kerb climber shoe...

  • Page 23: Wiring And Modules Shark

    Puma 20/40 Spare parts | 23 4.3 Wiring and modules Shark Article number Description 9007143 Shark Remote Drive Only DK-REMD01 service 9007144 Shark Remote Drive+Lights DK-REMD31 service 9007145 Shark Remote Drive+Lights+2Act. DK-REMD21 service 9007150 Shark Power Module (Drive only) DK-PMB01 (60 + 15A) service...

  • Page 24: Wiring And Modules R-Net

    24 | Spare parts Puma 20/40 4.4 Wiring and modules R-net Article number Description 9007156 R-net Joystick Module Lights JSM LED-L service 9002910 R-net Joystick Module Colour CJSM-L-sw service 9007165 R-net Joystick Module Colour CJSM-L-sw Worktop service 9002918 R-net Power Module 120A service...

  • Page 25: Wiring And Modules Dx2

    Puma 20/40 Spare parts | 25 4.5 Wiring and modules DX2 10 11 7a 7b Article number Description 9007146 DX2 Remote REM420 service 9007147 DX2 Remote REM421 service 9007148 DX2 Remote REM550 service 9007154 DX 16 key Remote REM48 Rev-C...

  • Page 26: Wiring And Modules

    26 | Spare parts Puma 20/40 4.6 Wiring and modules VR-2 Article number Description 9002907 VR-2 Joystick Module Drive Only JSM service 9002908 VR-2 Joystick Module Lights JSM-L service 9002909 VR-2 Joystick Module Act & Lights JSM-A-L service 9002916 VR-2 Power Module VR2-90 (90A) service...

  • Page 27: Service Instructions

    Puma 20/40 Service instructions | 27 Service instructions | 27 Service instructions 5.1 Maintenance plan Below, we have indicated what needs to be checked, how often this should be done and by whom. To be carried out by Time Description...

  • Page 28: Assembly, Replacement And Adjustment Instructions

    Replacing Puma 20 motors All types of motors on Puma 20 wheelchairs are gradually replaced with motors which have a higher rpm and therefore require a lower voltage. This has a positive effect on maintaining the wheelchairs maximum driving speed which tends to diminish as battery levels fall.

  • Page 29: Carrier

    Puma 20/40 Service instructions | 29 Service instructions | 29 5.2.2 Carrier Converting front wheel drive (FWD) to rear wheel drive (RWD) and vice versa. Preparation Relevant article numbers • Switch off the wheelchair via the remote control. • 9005962 P2040 Anti-Tip RWD Complete Service •...
  • Page 30 30 | Service instructions 30 | Service instructions Puma 20/40 Conversion set for converting RWD to FWD. Tools required. Step 2 Remove interface and seating. Note! Lift the chair in case the wheel chair has an electrical lift.
  • Page 31 Puma 20/40 Service instructions | 31 Service instructions | 31...
  • Page 32 Puma 20/40 Note! Keep the spacers for reuse at step 5.2! Step 3 Change the direction of drive wheels and the mudguards (not for Puma 20). Note! Use a lifting device to provide a proper working platform. Note! Position the lift completely under the carrier!
  • Page 33 Puma 20/40 Service instructions | 33 Service instructions | 33 Note! Check the key is still in place! Note! Take of the mudguards! Note! Dispose the ring and bolt! Step 4 Replace the anti-tip wheels and brackets. Note! Replace the anti-tip wheels and brackets! FWD into...
  • Page 34 Step 6 Change the position of the castor wheels. Note! Tighten the shaft and nut of the castor wheels with 25 Nm! Caution! Place at the Puma 20 on both sides of the castor wheel an extra ring between the wheel and the fork!
  • Page 35 Puma 20/40 Service instructions | 35 Service instructions | 35 Note! Only in case of 12,5 km/h! Note! Only in case of 12,5 km/h! Step 7 Remount the interface and seating.
  • Page 36 36 | Service instructions 36 | Service instructions Puma 20/40...
  • Page 37 Puma 20/40 Service instructions | 37 Service instructions | 37 Shark 9006429 Shark bus extension cable 0.9m 9006430 Shark bus extension cable 1.2m 9006431 Shark bus extension cable 0.64m 9006429 Shark bus extension cable 0.9m Shark with Lift 9006304 P2040 Shark Cable Light+Lift+Act FWD 9006305 P2040 Shark Cable Light+Lift+Act RWD 00355.0023...

  • Page 38: Mounting The Kerb Climber (Rwd)

    Mounting the kerb climber (RWD) Preparation Relevant article numbers • Switch off the wheelchair via the remote control. • 9007864 Kerb climber Puma 20/40 • Use a lifting device to raise the drive wheels clear of the ground. Tools used •...
  • Page 39 Puma 20/40 Service instructions | 39 Service instructions | 39...

  • Page 40: Suspension Arm And Motors Puma

    Relevant article numbers • Switch off the wheelchair via the remote control. • 9006360 Puma 20 Motor brush set (2x2pcs with cover) • Be sure that the freewheel switch is in ‘drive’ mode. If • 9006361 Puma 40 Motor brush set (2x2pcs with cover) the freewheel switch is in ‘push’...
  • Page 41 Puma 20/40 Service instructions | 41 Service instructions | 41...
  • Page 42 42 | Service instructions 42 | Service instructions Puma 20/40 Note! Inspect the collector on the anchor of the motor; if the collector is seriously worn, replace the entire drive unit.
  • Page 43 Puma 20/40 Service instructions | 43 Service instructions | 43 Note! Check the key is still in place! Note! Tighten the bolts of the drive wheels with 25 Nm! Note! Bolts are provided with Loctite thread locker!

  • Page 44: Driving Wheels

    44 | Service instructions 44 | Service instructions Puma 20/40 5.2.3 Driving wheels Replacing the drive wheel, indoor/outdoor Puma 20 Preparation Relevant article numbers • Switch off the wheelchair via the remote control. • 00000.1703 Lock nut M10 P20 • Be sure that the freewheel switch is in ‘drive’ mode. If •...

  • Page 45: Replacing The Drive Wheel, Indoor/Outdoor Puma 40

    Puma 20/40 Service instructions | 45 Service instructions | 45 Replacing the drive wheel, indoor/outdoor Puma 40 Preparation Tools used • Switch off the wheelchair via the remote control. • Lifting device • Be sure that the freewheel switch is in ‘drive’ mode. If •...
  • Page 46 46 | Service instructions 46 | Service instructions Puma 20/40 Note! Check the key is still in place! Note! Tighten the bolts of the drive wheels with 25 Nm! Note! Bolts are provided with Loctite thread locker!
  • Page 47 Puma 20/40 Service instructions | 47 Service instructions | 47...

  • Page 48: Replacing The Tube And/Or Tyre Of A Drive Wheel, Indoor/Outdoor

    48 | Service instructions 48 | Service instructions Puma 20/40 Replacing the tube and/or tyre of a drive wheel, indoor/outdoor Preparation Relevant article numbers • Be sure that the freewheel switch is in ‘drive’ mode. If Puma 20 the freewheel switch is in ‘push’ mode this will make •...
  • Page 49 Puma 20/40 Service instructions | 49 Service instructions | 49 Caution! Deflate the tyre first, before you dismantle the wheel. Follow the steps as shown!
  • Page 50 50 | Service instructions 50 | Service instructions Puma 20/40 Caution! Ensure tube and tyre are properly positioned on the rim! Caution! Make sure the tube is not jammed between the two rim halves! Note! Inflate the tube to the correct pressure! (See: ‘Technical specifications’)
  • Page 51 Puma 20/40 Service instructions | 51 Service instructions | 51...

  • Page 52: Castor Wheels

    52 | Service instructions 52 | Service instructions Puma 20/40 5.2.4 Castor wheels Replacing the castor wheel Preparation Puma 40 • Switch off the wheelchair via the remote control. • 1016998 Castor wheel Indoor 2.80/2.50-4, air (9") • Use a lifting device to raise the drive and castor wheels •...
  • Page 53 Service instructions | 53 Service instructions | 53 Note! Tighten the shaft and nut of the castor wheels with 25 Nm! Caution! Place at the Puma 20 on both sides of the castor wheel an extra ring between the wheel and the fork!

  • Page 54: Replacing The Tyre And/Or Tube Of The Castor Wheel

    54 | Service instructions 54 | Service instructions Puma 20/40 Replacing the tyre and/or tube of the castor wheel Preparation • Mount the front of the rim half and remount the wheel. • Switch off the wheelchair via the remote control.
  • Page 55 Puma 20/40 Service instructions | 55 Service instructions | 55 Caution! Deflate the tyre first, before you dismantle the wheel. Follow the steps as shown! Caution! Ensure tube and tyre are properly positioned on the rim! Caution! Make sure the tube is not jammed between the two rim halves! Note! Inflate the tube to the correct pressure! (See: ‘Technical specifications’)

  • Page 56: Replacing The Castor Fork

    Relevant article numbers • 9005932 Castor fork (9" and 10") Instructions • 9007752 Castor fork 60 mm (8") (only for Puma 20) The following operations are required to replace the castor fork: Tools used • Remove the castor wheel. (See instruction: Replacing •...
  • Page 57 Note! Tighten the bolt of the castor fork with 7 Nm! Note! Tighten the shaft and nut of the castor wheels with 25 Nm! Caution! Place at the Puma 20 on both sides of the castor wheel an extra ring between the wheel and the fork!

  • Page 58: Replacements

    58 | Service instructions 58 | Service instructions Puma 20/40 5.2.5 Replacements Replacing the batteries Relevant article numbers Preparation • Switch off the wheelchair via the remote control. • 9002592 M8x12 CKS BZK PRECOTE 85 • Remove the fuses from the battery compartment before •...
  • Page 59 Puma 20/40 Service instructions | 59 Service instructions | 59 Caution! A battery tray with batteries is a heavy load! Be careful at the moment you undock the battery tray from the battery box! Caution! Undock the battery tray slowly from projection in the battery box!
  • Page 60 60 | Service instructions 60 | Service instructions Puma 20/40 Note! Insert the battery spacer set correctly, as shown in the next diagrams! Note! Insert the battery spacer set correctly, as shown in the next diagrams! Caution! Dock the battery tray slowly on the projection in the...
  • Page 61 Puma 20/40 Service instructions | 61 Service instructions | 61...

  • Page 62: Replacing The Power Module

    62 | Service instructions 62 | Service instructions Puma 20/40 Replacing the power module Relevant article numbers Preparation • Switch off the wheelchair via the remote control. • 1001180 Power module Shark 75A (DK-PMA01) • Remove the fuses from the battery compartment before •...
  • Page 63 Puma 20/40 Service instructions | 63 Service instructions | 63 Caution! Dispose of the power module has to be done in accordance with local regulations!
  • Page 64 64 | Service instructions 64 | Service instructions Puma 20/40...

  • Page 65: Replacing The Mudguards (If Applicable)

    Puma 20/40 Service instructions | 65 Service instructions | 65 Replacing the mudguards (if applicable) Preparation Relevant article numbers • Switch off the wheelchair via the remote control. • 9004533 Drive wheel fender black • Use a lifting device to raise the drive wheels clear of the •...
  • Page 66 66 | Service instructions 66 | Service instructions Puma 20/40...

  • Page 67: Replacing The Coloured Covers

    Puma 20/40 Service instructions | 67 Service instructions | 67 Replacing the coloured covers Ball head cover / Deco ring motor arm / Deco strip suspension bridge cover Notice Preparation Switch off the wheelchair via the remote control. Use a screwdriver in case you can’t get off the covers by hand.
  • Page 68 68 | Service instructions 68 | Service instructions Puma 20/40...

  • Page 69: Seat Adjustments

    Puma 20/40 Service instructions | 69 Service instructions | 69 5.2.6 Seat adjustments Adjusting the seating height Preparation Notice • Switch off the wheelchair via the remote control. • Use a lifting device to raise the wheelchair carrier. • Remove the fuses from the battery compartment before •...
  • Page 70 70 | Service instructions 70 | Service instructions Puma 20/40 Note! Lift the chair, in case the wheelchair has a lift.
  • Page 71 Puma 20/40 Service instructions | 71 Service instructions | 71 Note! Keep the spacers for reuse for rebuilding the wheelchair. Caution! Two people are needed to carry out this operation.
  • Page 72 72 | Service instructions 72 | Service instructions Puma 20/40 Caution! Two people are needed to carry out this operation. Note! Reuse the spacers. Note! Fasten the cables with tie wraps!
  • Page 73 Puma 20/40 Service instructions | 73 Service instructions | 73...

  • Page 74: Adjusting The Centre Point Of Gravity

    74 | Service instructions 74 | Service instructions Puma 20/40 Adjusting the centre point of gravity Preparation vice versa • Switch off the wheelchair via the remote control. Relevant article numbers • 9002592 M8x12 CKS BZK PRECOTE 85 • 00000.2003 Locking ring, flat M8...
  • Page 75 Puma 20/40 Service instructions | 75 Service instructions | 75...
  • Page 76 76 | Service instructions 76 | Service instructions Puma 20/40...

  • Page 77: Adjusting The Mechanical Seat Tilt

    Puma 20/40 Service instructions | 77 Service instructions | 77 Adjusting the mechanical seat tilt Preparation Relevant article numbers • Switch off the wheelchair via the remote control. • 9006016 Mechanical tilt Instructions Tools used The following operations are required to adjust the •...
  • Page 78 78 | Service instructions 78 | Service instructions Puma 20/40 Adjusting the electrical seat tilt 0 - 25° Preparation Notice • Switch off the wheelchair via the remote control. • Changing back the wheelchair's tilt position from 20° to 25° may negatively influence the wheelchair's driving Instructions characteristics.

  • Page 79: Adjusting The Electrical Seat Tilt 0 - 45°, The Minimum Tilt Angle (0 - 9°)

    Puma 20/40 Service instructions | 79 Service instructions | 79 Adjusting the electrical seat tilt 0 - 45°, the minimum tilt angle (0 – 9°) With this adjustment the minimum / down limit angle of the Relevant article numbers tilt can be set.
  • Page 80 80 | Service instructions 80 | Service instructions Puma 20/40 Caution! Adjusting the minimum angle should be done with caution. If the set screw is turned inward too much it can damage the limit switch.

  • Page 81: Adjusting The Electrical Seat Tilt 0 - 45°, The Maximum Tilt Angle (< 45°)

    Puma 20/40 Service instructions | 81 Service instructions | 81 Adjusting the electrical seat tilt 0 - 45°, the maximum tilt angle (< 45°) There are certain settings of the carrier and seating system Relevant article numbers combination at which interference can occur between the •...
  • Page 82 82 | Service instructions 82 | Service instructions Puma 20/40 Note! Make sure to keep a gap of about one finger thickness Note! It might be needed to loosen the switch cable Note! If needed fixate the cable with a new tie wrap...

  • Page 83: Seat Tilt Configuration Tables

    Puma 20/40 Service instructions | 83 Service instructions | 83 5.2.7 Seat tilt configuration tables The tables show in which configurations / adjustment settings seat tilt is limited due to interference. Several factors are involved: driving wheels (FWD or RWD), seating system (Sedeo Lite or Pro) tilt module type (0-45 º or 0-25º), mounting of the 0-25º tilt module (on hinge point 1 or hinge point 2, see figure), seat height, seat depth, seat cushion, centre of gravity setting.
  • Page 84 84 | Service instructions 84 | Service instructions Puma 20/40 hp1 hp2 25Nm 1106 FWD, Sedeo Lite, electrical tilt adjustment 0 - 25°...
  • Page 85 Puma 20/40 Service instructions | 85 Service instructions | 85...
  • Page 86 86 | Service instructions 86 | Service instructions Puma 20/40 RWD, Sedeo Pro, electrical tilt adjustment 0 - 45°...
  • Page 87 Puma 20/40 Service instructions | 87 Service instructions | 87 FWD, Sedeo Pro, electrical tilt adjustment 0 - 45°...
  • Page 88 88 | Service instructions 88 | Service instructions Puma 20/40 RWD, Sedeo Pro, electrical tilt adjustment 0 - 25°...
  • Page 89 Puma 20/40 Service instructions | 89 Service instructions | 89 FWD, Sedeo Pro, electrical tilt adjustment 0 - 25°...

  • Page 90: Guidelines To Solve Shimmy Problems

    90 | Service instructions 90 | Service instructions Puma 20/40 5.2.8 Guidelines to solve shimmy problems If the castor wheels shimmy at a higher speeds (≥10 km/h), check the following points: Possible cause Check Solution The anti-shimmy Check the anti-shimmy set: If the castor fork turns to loose;...

  • Page 91: Trouble Shooting

    Puma 20/40 Puma 20/40 Trouble shooting | 91 Trouble shooting If your electric wheelchair is not working even though the batteries are fully charged, the following checks can be carried out before contacting your supplier. Check whether all of the battery clips are firmly in place.

  • Page 92: R-Net Faultfinding Table

    92 | Trouble shooting Puma 20/40 Puma 20/40 6.2 R-net faultfinding table Trip Trip Text Description Code The most common cause of this trip is if the joystick is deflected away from center before and during the time the control system is switched on. The joystick displaced screen will be displayed for 5 seconds, if the joystick is not released within that time then a trip is registered.
  • Page 93 Puma 20/40 Puma 20/40 Trouble shooting | 93 Trip Trip Text Description Code This occurs when the control system detects a short in either of the Lamp Circuits. • Check the lamps, cables and connections to the control system. Left Lamp Short...
  • Page 94 94 | Trouble shooting Puma 20/40 Puma 20/40 Trip Trip Text Description Code This is a non specific memory error which could be caused by any of the modules within the system. • Check all cables and connections. • Cycle the power.
  • Page 95 Puma 20/40 Puma 20/40 Trouble shooting | 95 Trip Trip Text Description Code The Omni has detected that the User Switch has become disconnected. • Check all cables and connectors between the Omni and the User Switch. If the trip is still present after the above checks have been made, then the User Switch may be User Switch detached defective.

  • Page 96: Dx2 Faultfinding Table

    96 | Trouble shooting Puma 20/40 Puma 20/40 6.3 DX2 faultfinding table Signal Possible cause Remedy The controller plug is not properly inserted in This is probably a 'STALL' timeout. ON/OFF light the ‘power module’. Place the joystick in neutral and try again...
  • Page 97 Puma 20/40 Puma 20/40 Trouble shooting | 97 Signal Possible cause Remedy Check the drive units. Note: This fault is often caused by taking obstacles that are 'STALL' overload fault: ON/OFF light: too high, or driving against walls, and door frames, etc.
  • Page 98 • Turn the system off and on several times. other Make sure to wait 10 seconds before you turn the system on again. • If turning the system off and on does not help, contact the Service Department of Handicare...
  • Page 99 • If all DX BUS connections are OK and turning the system off and on does not help, contact the Service Department of Handicare Internal fault Contact the Service Department of Handicare other DX2 System condition indications DX2-ACT...

  • Page 100: Faultfinding Table

    100 | Trouble shooting Puma 20/40 Puma 20/40 6.4 VR-2 faultfinding table Trip Types and Their Possible Causes Once the trip type has been established, refer to the relevant section below for further information. Trip code Trip Type Description & Reference 1320 Refer to "Current Limit Active"...
  • Page 101 Puma 20/40 Puma 20/40 Trouble shooting | 101 Trip Possible cause Remedy This occurs when the control system detects that the right motor has become disconnected. Check the right motor, motor connectors and wiring. If the trip is still present after the above checks have been made, then the Power Module may be...
  • Page 102 102 | Trouble shooting Puma 20/40 Puma 20/40 Possible cause Remedy The most common cause of this trip is if the joystick is deflected away from the center when the control system is being switched on. When the control system is switched on, the battery gauge Joystick Displaced at will blink for a short time.

  • Page 103: Technical Product Information

    260 x 172 x 210 Maximum battery dimensions 2 (10.25 x 6.75 x 8.25) inch Battery capacity 40 / 60 / 74 GEL; 50 AGM (Puma 20 only) Ah (C20) Maximum permissible charging voltage Maximum charging current A (rms) Connector type...
  • Page 104 * Range is a theoretical value but is dependent on many factors like: driving program, user weight, usage of electrical adjusments and lights, weather conditions, driving conditions (slopes, obstacles, type of road etc.), battery condition, tyre condition etc. ** Seat height incl. load Model PUMA 20 Sedeo Lite (9"/13" indoor wheels) Class Description Unit...

  • Page 105: Electrical Diagrams

    Puma 20/40 Puma 20/40 Technical product information | 105 7.3 Electrical diagrams Cable routing When connecting the cabling: • Fix the cables with tie wraps to the seat to prevent entrapment of loose cables between parts. • Ensure that the cables are not trapped under the seat.
  • Page 106 106 | Technical product information Puma 20/40 Puma 20/40 Shark; drive and lights To determine the correct remote control, power module, bus and cables for the Shark system in all possible models, please follow the questionary in the Shark-flowchart on page 113...
  • Page 107 Puma 20/40 Puma 20/40 Technical product information | 107 Shark; drive, lights & seats To determine the correct remote control, power module, bus and cables for the Shark system in all possible models, please follow the questionary in the Shark-flowchart on page 114...
  • Page 108 108 | Technical product information Puma 20/40 Puma 20/40 9007148 9007146 DX2 Remote REM420 service DX2 Remote REM550 service 9007147 DX2 Remote REM421 service 9007154 DX 16 key Remote Lights REM48 service 9007155 DX 16 key Remote PLUS REM48 service...
  • Page 109 Puma 20/40 Puma 20/40 Technical product information | 109 R-net 9007156 R-net Joystick Module Lights JSM LED-L service 9002910 R-Net R-net Joystick Module Colour CJSM-L-sw service 9006030 R-net Dual Attendant Module service 9007165 R-Net Joystick Module Colour CJSM-L-sw Worktop service...
  • Page 110 110 | Technical product information Puma 20/40 Puma 20/40 VR-2; drive only To determine the correct remote control, power module, bus and cables for the VR-2 system in all possible models, please follow the questionary in the VR-2 flowchart on page 117.
  • Page 111 Puma 20/40 Puma 20/40 Technical product information | 111 VR-2; drive & lights To determine the correct remote control, power module, bus and cables for the VR-2 system in all possible models, please follow the questionary in the VR-2 flowchart on page 118.
  • Page 112 112 | Technical product information Puma 20/40 Puma 20/40 VR-2; drive, lights & seats To determine the correct remote control, power module, bus and cables for the VR-2 system in all possible models, please follow the questionary in the VR-2 flowchart on page 119.

  • Page 113: Warranty

    Notwithstanding the rights and obligations of Handicare, Client and User set forth in Handicare’s general terms and conditions of sale, the rights of the Client and/or User towards Handicare in case of defects are limited to the provisions set forth in this warranty.
  • Page 114 Puma 20/40 This warranty will void in case of: • The product and/or its parts being modified or items having been added by others than Handicare; • Changes in cosmetic appearance by use; • Failure to observe the instructions for use and maintenance, use other than normal use, wear and tear, negligence, collateral damage by neglect of earlier symptoms, overloading, third-party accidents, non-original parts used and defects not caused by the product;...
  • Page 115 Puma 20/40 | 115 Version Page Draw Changes 2011 V1 2012 V1 Added warning 'Interference between carrier and tilt module at the lowest seat height' Deleted Sedeo Lite and Pro part. Became a seperated manual. Added article numbers 1007080, 9006237, 00000.4042 and 00000.4035 (position 14a - 14d, socket...
  • Page 116 • Added article number 9008828 (position 32) Updated Flowchart DX2 system upward of mid-October 2012 because of 12,5 km/h option 5.2.1 Instruction how to replace the Puma 20 motors 5.2.2 Added instruction how to replace the anti-shimmy set: picture 3 and 4 of step 6 65-67 5.2.5 Updated drawing 4 and 12 of replacing the batteries, because of changed battery strap length...
  • Page 117 Version Page Draw Changes Added Gyro to DX2 electrical diagram Added Gyro to R-net electrical diagram Updated warranty text...

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