Problems using CableCARD
device or CableCARD services
I cannot get Twin View to work ❏
There is no Twin View window,
or it is just static
Twin View cannot display
anything but TV channels
Twin View displays the same
program in both windows
No picture (screen not lit), no
Check that the CableCARD is inserted properly (see page 20).
The CableCARD device must be activated by your local cable TV provider before
you can receive digital cable TV services. See the activation instructions on page 20.
Check the Diagnostics and CableCARD setting options (see page 56). (This can
be useful in providing information to an authorized technician or repair person.)
Contact your cable TV provider.
If you have moved, ask the CableCARD provider in your new location for a new
If you are using a cable box to unscramble all channels (as shown on page 16),
you cannot use the Twin View feature. This is because the cable box can
unscramble only one channel at a time.
You can use Twin View to view a signal from a different source that is connected
to the TV's A/V jacks (such as a VCR or DVD player) in the second window by
pressing TV/VIDEO while in Twin View.
Sources connected to the VIDEO 3, VIDEO 5, VIDEO 6, VIDEO 7, and VIDEO
8 inputs, as well as digital sources display only in the left Twin View window.
Twin View is not available when using VIDEO 9 (PC) IN.
Be sure the Twin View window is set to a video input or channel that has a signal
You might be tuned to a video input with nothing connected to it. Try cycling
through the video inputs by pressing TV/VIDEO.
Try cycling through the video inputs by pressing TV/VIDEO. Check that the
Label Video Inputs option is not set to Skip. (See the Setup setting on page 60.)
Both Twin View windows might be set to the same channel. Try changing
channels in either window.
If your TV does not turn on and the POWER LED keeps blinking in red, your TV
may need service. Call your local Sony Service Center.
Make sure the power cord is plugged in.
Press POWER on the front of the TV.
Press TV/VIDEO to cycle through the connected video sources.
Try another channel; it could be station trouble.