Repeating Defects
Some image-quality problems can be associated with specific assemblies, the most common
problems and the associated assemblies are listed below. Also, see the specific image-quality
troubleshooting procedure for more information.
Print Cartridge
■
Streaks
■
Fine Lines
■
Banding in Process Direction
■
Uneven Density
■
Voids
Repeating Defects
■
Transfer Roller
■
Toner on the back side of the printed page (simplex mode)
■
Light Prints
■
Repeating Defects
■
Spots on Image
Fuser
■
Hot or Cold Offsetting
■
Repeating Defects
■
Voids
Repeating Defects Measurement Table
Assembly
Component
Print Cartridge
Developer Roller
Drum
Drum Charge Rollers
Supply Roller
Transfer Roller
Transfer Roller
Fuser Assembly
Heat Roller
Pressure Roller
Distance between
Defects
50 mm (1.97 in.)
94 mm (3.70 in.)
38 mm (1.50 in.)
42 mm (1.65 in.)
56 mm (2.20 in.)
126 mm (4.96 in.)
126 mm (4.96 in.)
Phaser® 3500 Laser Printer Service Manual
3-3
image-quality Troubleshooting
Typical Defect
Horizontal image band
White spots on black image
or black spots on white
Black spots
Light or dark horizontal
image bands
Image ghost
Black spots and image
ghost
Black spots on back