Changing or Deleting a CCR Tree
Overview
Once your CCR Tree has been created and enabled, you may want to alter it to
reflect changes in your company.
This chapter describes how to:
•
disable a CCR tree
•
remove Caller ID (CLID) numbers from a CCR tree
•
access the Workspace
•
add options to an existing CCR tree
•
change a Menu or Sub-menu
•
change an Information Message
•
change a Leave Message
•
change a Destination Type
•
change a Transfer
•
erase a path on a CCR tree
•
delete a CCR tree
Tools and materials
To have a clear record of the paths and options you intend to change, we
recommend that you first alter the appropriate section of the Norstar Voice Mail
Programing Record and have it handy during the programing changes.
Precautions
Before making changes to a CCR Tree, the tree must be disabled.
Programing diagram for changes to a CCR Tree
The following diagram presents a high level view of the steps needed to change a
CCR Tree.
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Set Up and Operation Guide