Software Cannot Be Installed; Maintenance Box Nearly Full Message Is Displayed By The Software; Disc Cannot Be Published - Epson PP-100AP User Manual

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Software cannot be installed

❏ Is the USB cable unplugged? Make sure that the USB cable is firmly connected.
❏ Does the USB cable match the computer and the product requirements? The USB
cable used to connect the computer and the product should be USB 2.0 compatible.
❏ Has the HDD sufficient free space? The software cannot be installed if the HDD does
not have free space of more than 10GB.
❏ Did you log on as a user with administrator privileges (belonging to the administrator
group) for Windows? When installing the software, log on as a user with administrator
privileges (belonging to the administrator group).
❏ Are you using a USB hub? The USB cable should be connected directly between the
PC and the product.
❏ Is Windows Media Player installed? Windows Media Player must be installed before
installing the Total Disc Maker.
❏ The output device may not be recognized in the environment with Windows Media
Player 7 installed. In this case, uninstall the EPSON Total Disc Maker and restart the
computer, then reinstall the EPSON Total Disc Maker.
❏ If the language setting of the system and the user is different, installation may not be
correctly performed. Make sure to set the language setting of the system and the user
to the same before installation.
When installing the software, make sure to turn the product off; then start installation.

Maintenance Box Nearly Full message is displayed by the software

The maintenance box is nearly full.
& See "Replacing the Maintenance Box" on page 70.

Disc cannot be published

If the user is logged on as a guest and could not access the service, terminal service must
be enabled before publishing (except for Windows 7or Windows Vista). Contact
administrator for terminal service settings.
90
Troubleshooting

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