The Grand Tour
Buttons
There are two sets of buttons: flexible and fixed. The flexible buttons consist of Directory Number
(Primary and Phantom) and feature buttons. The number of pre-programmed flexible buttons varies
by telephone. The fixed buttons (e.g.,
standard to every 2000 & 2500-series digital telephone (see
Fixed Buttons
The fixed buttons are located on your dial pad and enable you to perform standard functions quickly
and easily (see
Table 1
Fixed Button Definitions
Button
Cnf/Trn
(Conference/Transfer)
Hold
Mic
(Microphone)
Msg
(Message)
Redial
Spkr
(Speaker)
Vol
Vol
Strata CT ACD Agent November 2001
Table
1).
Sets up conference and transfer calls.
Holds internal or outside calls. The Line LED flashes green at the internal hold rate.
Toggles the microphone ON/OFF while the telephone is in use. The LED indicates
the status of the microphone.
Calls back the station or voice mail device that activated the LED.
Dials the number you originally called (use the same [DN] or Line
dial the original number).
Toggles the speaker ON/OFF. The LED indicates the status of the speaker.
Adjusts volume levels.
Mic
Msg
Redial
Hold
,
,
,
Figure 1 on Page
Definition
Conf/Trn
Vol
,
,
, and
2).
Line that you used to
Line
Line
Buttons
Vol
) are
3