Pace TDC779X Service And Installation Manual page 62

Pace tdc779x set-top box service and installation guide
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SOLVING PROBLEMS (cont.)
Check
Can you see and hear a
DVD that you are trying
to play?
YES
D
Is the picture low quality,
or "fuzzy", when you
are expecting to see an
HDTV-quality picture?
NO
D
Can you see only regular
(analog) channels but not
any digital channels?
NO
D
Are the DVR functions
working?
0
Suggested solution
For the signal to loop through the set-top
from a DVD (or similar equipment) to
R
NO
reach the TV, you must activate baseband
loopthrough by turning off the set-top.
Some programmes may include "copy
protection" which means, if the set-top is
R
YES
connected to the HDTV via the component
video jacks, the picture is downgraded to
standard TV quality. To prevent this from
happening, use an HDMI (high definition
multimedia interface) connection instead.
The Bypass feature may be turned on. Press
the BYPASS button on the set-top's front
R
YES
panel to turn the feature OFF (make sure the
word BYPASS is not lighted on the front
panel).
The internal hard disk may be temporarily
R
NO
disabled because the set-top has overheated.
Make sure the set-top is not overheating
(refer to the set-top's ventilation
requirements on page 4).
Further checks, if there is still a problem
Check that all the audio and video cables are securely
and correctly connected, including any to a home theater
receiver that you may be using to enhance the sound.

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