Pace TDC779X Service And Installation Manual
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Pace TDC779X Service And Installation Manual

Pace tdc779x set-top box service and installation guide
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PACE TDC779X SET-TOP
CUSTOMER SERVICE AND INSTALLATION GUIDE

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  • Page 1 PACE TDC779X SET-TOP CUSTOMER SERVICE AND INSTALLATION GUIDE...
  • Page 2 Pace Micro Technology plc. Other trademarks listed herein are the property of their respective owners. The model number, serial number and electrical rating of this set-top are on a label on its base. Copyright © 2007 Pace Micro Technology plc. All rights reserved.

  • Page 3: Table Of Contents

    CONTENTS SAFETY INFORMATION ....................2 Activating baseband loopthrough for a DVD or similar equipment ..38 IMPORTANT SAFETY INSTRUCTIONS ..............3 Lightning Storms ....................38 OVERVIEW ........................8 Using RF Bypass ..................... 39 FRONT PANEL ......................9 Using the set-top’s DVR functions ..............40 REAR PANEL .......................

  • Page 4: Safety Information

    To reduce the risk of electric shock, do not remove the cover of Service address: the set-top. There are no user-serviceable parts inside it. Pace Micro Technology (Support Services) Ltd. Do not perform any servicing unless you are qualified to do so. 3701 FAU Boulevard, Suite 200, Boca Raton Refer all servicing to qualified service personnel.

  • Page 5: Important Safety Instructions

    IMPORTANT SAFETY INSTRUCTIONS Before you install or use the apparatus, you must read 10. Protect the power cord from being walked on or pinched and understand these Important Safety Instructions. particularly at plugs, convenience receptacles, and the point At all times when using the apparatus you must follow where they exit from the apparatus.
  • Page 6 SAFETY INFORMATION (cont.) In addition to the Important Safety Instructions, please read the Ventilation Safety Information below. Slots and openings in the casing of the set-top are provided for ventilation, to ensure reliable operation of the set-top and to Power sources protect it from overheating.
  • Page 7 SAFETY INFORMATION (cont.) Transporting Safety check Move the combination of set-top and cart with care. Quick stops, Upon completion of any servicing or repairs to the set-top, ask the excessive force and uneven surfaces may cause the combination service technician to perform safety checks to determine that the of set-top and cart to overturn.
  • Page 8 SAFETY INFORMATION (cont.) Safety aspects of connections Full details of the rear panel are on page 10. The POWER OUTLET plug is designed only for connection to the Connecting AC power cord for a TV. The maximum power it can supply is 500 watts. Do not connect the set-top (or any other equipment such as a TV Do not connect any equipment that uses more than 500 watts, or any or VCR) to the power supply until you have properly connected all...

  • Page 9: Regulatory Information

    SAFETY INFORMATION (cont.) Epilepsy and on-screen images Regulatory information Certain people are susceptible to epileptic seizures or losing CAUTION: Do not attempt to modify the set-top without consciousness when faced with certain types of flashing lights in written authorization from the manufacturer. Unauthorized our daily environment.

  • Page 10: Overview

    OVERVIEW • Read all the safety information on pages 2 through 7. Using the TV’s HDMI connector: • Familiarize yourself with the front and rear panels of the set-top (see pages 9 through 11). HDMI TV (+ optional Setup A •...

  • Page 11: Front Panel

    FRONT PANEL channel U and D play/record lights front-panel display L, R, U and D guide Indicate the play or record To change channel Appears when the set-top To display an on-screen guide To move left/right/ is turned on state of each display channel up or down bypass up/down in an on-...

  • Page 12: Rear Panel

    REAR PANEL COMPONENT AUDIO IN SECONDARY 1394 DIGITAL AUDIO OUT VIDEO OUT Audio baseband input AUDIO OUT For connections to Electrical S/PDIF audio output Component video output (stereo, L and R) Audio baseband outputs 1394-compatible for analog HDTV (stereo, L and R) devices S-VIDEO DIGITAL AUDIO IN...
  • Page 13 REAR PANEL (cont.) CABLE IN Connect the cable service here. Connect to compatible optional equipment that (Universal Serial supports a USB 2.0 interface, for example: a printer, TO TV Connect to the RF/antenna input on the TV or VCR. Bus) digital camera, keyboard or mouse (future use).

  • Page 14: Getting The Cables Ready

    GETTING THE CABLES READY Below is a list of cables (and their connectors) that are shown in the diagrams on pages 13 through 34, along with a key to how they are depicted in the diagrams. (Options are shown as dashed lines.) Cable type Connector type Cable numbers...

  • Page 15: Connecting A Remote Eye (Ir Receiver)

    CONNECTING A REMOTE EYE (IR RECEIVER) You may need to install the set-top in an equipment closet with closed non-transparent doors front of HDTV or some other location where the remote-control sensor (IR-receive window) on the set-top’s front panel is blocked from view (for example, if the TV is wall-mounted). In that case, you need to connect a remote “eye”...

  • Page 16: Connecting The Equipment

    CONNECTING THE EQUIPMENT The set-top fully complies with international DVB (Digital Video Broadcasting) WARNINGS standards. In order for you to view programs broadcast in high-definition, the set-top Do not connect the set-top (or any other must be connected to a suitable HDTV or computer monitor. The set-top is also equipment such as a TV or VCR) to the AC power compatible with standard-definition TVs and VCRs.
  • Page 17 CONNECTING THE EQUIPMENT (cont.) Using the TV’s HDMI connector: NOTE HDMI TV (+ optional home theater receiver) Setup A Copy protection via HDMI secure link DVI HDTV (+ optional home theater receiver) Setup B The HDMI link between the set- VCR and HDMI TV Setup C top and the TV/monitor should be...

  • Page 18: Setup A: Hdmi Tv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup A: HDMI TV (+ optional home theater) HDTV COMPONENT VIDEO IN Y IN RF CABLE S-VIDEO PB/CB IN HDMI VIDEO IN PR/CR IN ANTENNA/ POWER RF IN LEFT LEFT AUDIO IN AUDIO IN RIGHT RIGHT HOME THEATER AUDIO IN AUDIO IN...
  • Page 19 When you add a home theater receiver, the set-top’s audio connection to the TV (via HDMI) is not needed, so you may wish to mute (turn off) the audio on the TV. Cable Wiring Diagram A TDC779X Cable TV HDTV...

  • Page 20: Setup B: Dvi Tv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup B: DVI TV (+ optional home theater) HDTV COMPONENT VIDEO IN Y IN S-VIDEO PB/CB IN VIDEO IN PR/CR IN ANTENNA/ POWER RF CABLE RF IN LEFT LEFT AUDIO IN AUDIO IN RIGHT RIGHT AUDIO IN AUDIO IN HOME THEATER RECEIVER...
  • Page 21 To enhance the sound, you can connect a home theater receiver, using the set-top’s DIGITAL AUDIO OUT connector (as shown) or its OPTICAL AUDIO OUT connector. In that case, cable 3 is not needed. Cable Wiring Diagram B Cable TV TDC779X HDTV RF Cable TV DVI & Audio...

  • Page 22: Setup C: Vcr And Hdmi Tv

    CONNECTING THE EQUIPMENT (cont.) Setup C: VCR and HDMI TV RF CABLE HDTV S-VIDEO VIDEO OUT VIDEO IN TV / RF LEFT LEFT COMPONENT POWER AUDIO OUT AUDIO IN VIDEO IN S-VIDEO ANTENNA/ RIGHT RIGHT RF IN Y IN AUDIO OUT AUDIO IN S-VIDEO PB/CB IN...
  • Page 23 AUDIO IN jacks on the set-top. The audio then loops through the set-top when the VCR is playing back. The set-top needs to be turned off for this baseband loopthrough to occur. Cable Wiring Diagram C TDC779X Cable TV HDTV HDMI or [DVI &...

  • Page 24: Setup D: Vcr, Home Theater And Hdmi Tv

    CONNECTING THE EQUIPMENT (cont.) Setup D: VCR, Home Theater and HDMI TV RF CABLE HDTV S-VIDEO VIDEO OUT VIDEO IN TV / RF LEFT LEFT POWER COMPONENT AUDIO OUT AUDIO IN VIDEO IN S-VIDEO ANTENNA/ RIGHT RIGHT RF IN Y IN AUDIO OUT AUDIO IN S-VIDEO...
  • Page 25 OPTICAL AUDIO OUT AUDIO IN loops through to PRIMARY AUDIO OUT AUDIO IN loops through to SECONDARY AUDIO OUT Cable Wiring Diagram D Cable TV TDC779X HDMI or [DVI & Audio] HDTV RF Cable TV set-top Digital Audio Home Theater Stereo Audio Recorder Audio &...

  • Page 26: Setup E: Dvd And Hdmi Tv

    CONNECTING THE EQUIPMENT (cont.) Setup E: DVD and HDMI TV HDTV COMPONENT VIDEO IN Y IN COMPONENT S-VIDEO VIDEO OUT PB/CB IN HDMI DIGITAL AUDIO OUT VIDEO IN LEFT PR/CR IN ANTENNA/ POWER POWER AUDIO OUT PB/CB RF IN COAXIAL OPTICAL LEFT LEFT...
  • Page 27 If the HDTV’s audio inputs are limited, you can use the set-top’s baseband audio loopthrough feature to loop the audio through the set-top. The set-top must be turned off for this audio loopthrough to occur. Cable Wiring Diagram E Cable TV TDC779X HDTV R F Ca ble T V HDMI or [DVI & Audio]...

  • Page 28: Setup F: Vcr, Dvd, Home Theater And Hdmi Tv

    CONNECTING THE EQUIPMENT (cont.) RF CABLE Setup F: VCR, DVD, Home Theater S-VIDEO VIDEO IN VIDEO OUT TV / RF and HDMI TV LEFT LEFT POWER HDTV AUDIO IN AUDIO OUT ANTENNA/ S-VIDEO RIGHT RIGHT RF IN AUDIO IN AUDIO OUT RF CABLE COMPONENT VIDEO IN...
  • Page 29 The digital audio output from the DVD player loops through the set-top to the home theater receiver. For this to occur, the set-top must be turned off. Cable Wiring Diagram F Cable TV RF Cable TV HDMI or [DVI & Audio] TDC779X HDTV set-top Digital Audio Home Theater...

  • Page 30: Setup G: Component-Video Hdtv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup G: Component-video HDTV (+ optional home theater) HDTV COMPONENT VIDEO IN Y IN S-VIDEO PB/CB IN VIDEO IN PR/CR IN ANTENNA/ POWER RF CABLE RF IN LEFT LEFT AUDIO IN AUDIO IN RIGHT RIGHT AUDIO IN AUDIO IN HOME THEATER RECEIVER...
  • Page 31 There is a choice of two S/PDIF outputs: (i) electrical (labeled DIGITAL AUDIO OUT, which is shown connected, by cable 8 in the diagram, opposite) and (ii) optical (labeled OPTICAL AUDIO OUT). Cable Wiring Diagram G TDC779X Cable TV HDTV RF Cable TV Y, Pb, Pr Video &...

  • Page 32: Setup H: Dvd And Component-Video Hdtv (+ Optional Home Theater)

    CONNECTING THE EQUIPMENT (cont.) Setup H: DVD and Component-video HDTV (+ optional home theater) HDTV RF CABLE COMPONENT VIDEO IN Y IN COMPONENT VIDEO OUT S-VIDEO PB/CB IN DIGITAL AUDIO OUT VIDEO IN LEFT PR/CR IN POWER ANTENNA/ PB/CB AUDIO OUT POWER RF IN OPTICAL COAXIAL...
  • Page 33 Audio from the DVD player loops through the set-top to the home theater receiver via cables 11 and 8 (for this to occur, the set-top must be turned off). Cable Wiring Diagram H Cable TV RF Cable TV Y, Pb, Pr Video TDC779X HDTV set-top Home Y, Pb, Pr Video & Digital Audio Theater...

  • Page 34: Setup I: Vcr, Dvd, Home Theater And Component-Video Hdtv

    CONNECTING THE EQUIPMENT (cont.) RF CABLE Setup I: VCR, DVD, Home Theater and VIDEO IN S-VIDEO VIDEO OUT TV / RF Component-video HDTV LEFT LEFT HDTV POWER AUDIO IN AUDIO OUT ANTENNA/ S-VIDEO RIGHT RIGHT RF IN AUDIO IN AUDIO OUT RF CABLE COMPONENT VIDEO IN...
  • Page 35 IN jacks is only to the COMPONENT VIDEO OUT jacks. It is not looped though to the VIDEO OUT jack or S-VIDEO OUT jack. Cable Wiring Diagram I Cable TV RF Cable TV Y, Pb, Pr Video TDC779X HDTV set-top Digital Audio Home...

  • Page 36: Connecting To The Ac Power Supply

    CONNECTING TO THE AC POWER SUPPLY WARNINGS Do not connect the set-top (or any other equipment such as a TV or VCR) to the AC power supply until you have properly connected all the other cables. Do not defeat the safety purpose of the polarized plugs on power cords. A polarized plug has two blades with one wider than the other.
  • Page 37 CONNECTING TO THE AC POWER SUPPLY (cont.) Connecting the equipment to the AC power supply S-VIDEO VIDEO IN VIDEO OUT TV / RF LEFT LEFT POWER HDTV AUDIO IN AUDIO OUT ANTENNA/ S-VIDEO RIGHT RIGHT RF IN AUDIO IN AUDIO OUT COMPONENT VIDEO IN Y IN...

  • Page 38: Operating The Set-Top

    OPERATING THE SET-TOP Turning the set-top on and off After you have connected the set-top to the AC wall outlet (and switched this outlet ON, if it has a To turn on the set-top, switch), the light next to the power button on the set-top’s front panel should be red. press the power button.

  • Page 39: Tuning The Tv And Vcr To The Set-Top

    OPERATING THE SET-TOP (cont.) Find out from the cable operator Tuning the TV and VCR to the set-top whether the set-top’s RF output is The set-top’s RF output port (labeled “TO TV”) can transmit signals on either channel 3 or channel 4. channel 3 or channel 4 (see step 1) The cable operator has set up the set-top to transmit on the channel that is suitable for the installation location and should have told you which channel this is.

  • Page 40: Using The Remote Control

    OPERATING THE SET-TOP (cont.) Using the remote control The cable TV service-provider determines the digital channels, services and screen information that you see on the TV when you use the set-top and its remote control. Consult the information supplied by the cable service-provider for details on how to make the most of the digital cable services. Also read the operating instructions that are supplied with the remote control.

  • Page 41: Using Rf Bypass

    OPERATING THE SET-TOP (cont.) Using RF Bypass You can use RF Bypass to watch the regular (analog) channels that are included in the cable service. It makes these channels “bypass” the set-top and pass directly to the TV and/or VCR. To use RF Bypass: •...

  • Page 42: Using The Set-Top's Dvr Functions

    OPERATING THE SET-TOP (cont.) Using the set-top’s DVR functions NOTES The set-top has an internal hard disk that you can use to record and play back television programs, The exact functionality of the giving you much more control of your viewing experience. For example, you can pause live television DVR (digital video recorder) in and resume viewing from the point at which you left off.

  • Page 43: Adding An External Hard Disk

    OPERATING THE SET-TOP (cont.) Adding an external hard disk The cable service-provider may enable a feature that allows an external hard disk to work with the set-top. If this is the case, most major brands of serial ATA hard disk, connected to the SATA port, Formatting the Hard are supported.

  • Page 44: Making User Settings

    Front Panel Settings PACE POWER menu, shown right, on the TV screen. Restore Defaults When you have finished making changes (see pages 43 to 51), press the power button to remove the PACE POWER menu and return to normal viewing.

  • Page 45: About Tv Aspect Ratio

    MAKING USER SETTINGS (cont.) 4:3 standard TV, About the TV Aspect Ratio EDTV or HDTV The TV that you have connected to the set-top has an aspect ratio (width-to-height ratio) of 4:3 (basic/standard) or 16:9 (widescreen). You must set the appropriate TV Aspect Ratio (4:3 or 16:9) on the set-top, so that it is compatible with the TV.

  • Page 46: About Tv Display Capability (Resolution Settings)

    MAKING USER SETTINGS (cont.) About TV Display Capability (resolution settings) NOTE • The set-top can transmit pictures to the TV in a range of resolutions (also called “Display When an HDTV is connected Capabilities” - see below for the settings available). Generally, higher screen resolutions give better to the set-top via an HDMI, the set-top gets information from quality pictures.
  • Page 47 MAKING USER SETTINGS (cont.) Changing the TV Display Capability If you have not done so already, put the set-top into “user settings mode”, as described on page 42. Press the U or D button until the front panel shows “reS” (short for “resolution”). The flow diagram on page 46 shows how you use the arrow and select buttons on the set-top’s front panel to change the display and make the settings.
  • Page 48 MAKING USER SETTINGS (cont.) When you are satisfied that all the TV resolutions are correct, press the L button. The front panel displays “reS” again. To continue making the settings, see page 47. This diagram shows an example only. Please make sure that, for each resolution, you select the correct setting (yes or no) that applies to the TV.

  • Page 49: Auto Pillarbox

    MAKING USER SETTINGS (cont.) Auto Pillarbox If the TV is a 16:9 TV that does not automatically detect 4:3 transmissions (and therefore does not add black bars to the sides of the picture), then 4:3 transmissions may display “stretched” to fit the 16:9 screen.
  • Page 50 MAKING USER SETTINGS (cont.) If you want to change the setting, press U or D. Press the select button to confirm the choice and change to the new setting. Press the L button. The front panel displays “PiLL” again. To continue making the settings, see the next section. NOTE 16:9 picture in a 4:3 transmission Sometimes 4:3 transmissions may contain a 16:9 picture, with black borders at the top and bottom.

  • Page 51: Closed Caption Settings

    MAKING USER SETTINGS (cont.) Closed Captions settings Closed captioning is a means of displaying alerts and subtitles on the TV screen, superimposed on whatever you are watching. You can turn closed captions on or off, as required, and you can also change the closed captions’...
  • Page 52 Style” to “Viewer”, in order for the changes to take effect. Font : Style 1 Character Color : White When you have made all the changes you want to make, press L twice to re-display the PACE Character Shading : Auto POWER menu. Background Color...

  • Page 53: Front Panel Settings And Energy Save

    Use the select button to choose the setting you want (the setting changes each time you press select): “On” or “Off ”. When you have made all the changes you want to make at the Front Panel Setting menu, press the L button to re-display the PACE POWER menu.

  • Page 54: Rmoving The User Settings Menus

    MAKING USER SETTINGS (cont.) Removing the User Settings menus When you have finished making changes, press the power button to remove the User Settings menu and return to normal viewing. Restoring the factory default settings If you wish, you can restore the user settings to their factory defaults. All the changes you have made will be lost and the settings will revert to those that were programmed in the factory.
  • Page 55 If you have not done so, put the set-top into “user settings mode”, as described on page 42. The flow diagram on the right shows how you use the arrow, select and power buttons on the set-top’s front panel to change the display and make the settings. See also the instructions below. Press the D button until the front panel displays “reSt”...

  • Page 56: Using Zoom

    MAKING USER SETTINGS (cont.) Using “Zoom” to change the picture Making the appropriate TV Aspect Ratio and TV Display Capability settings (see pages 42 through 48) should ensure that the picture on the TV screen is not distorted (stretched or squashed) and that it fills as much of the screen as possible.

  • Page 57: Using The Setup Menus

    USING THE SETUP MENUS In addition to the user settings described on pages 42 through 53, setup menus may be available in the on-screen guide. These should be described in the information provided by the service-provider. There may also be on-screen information to explain these menus. However, certain settings may affect how the set-top and TV work.

  • Page 58: Displaying Diagnostic Screens

    DISPLAYING DIAGNOSTIC SCREENS Displaying the Diagnostic Information screens The Diagnostic Information screens provide “read-only” information about the configuration of the set-top. This includes information on, for example, addressing, memory, current channel, status information, etc. First of all, make sure that the set-top is connected to the HDTV by HDMI, S-video, baseband video (RCA) or RF (TO TV) connections, and set the HDTV to its appropriate input.

  • Page 59: Solving Problems

    SOLVING PROBLEMS If the installed system does not seem to be working properly, first make sure that all the cables are securely connected, then carry out the following checks, in the order shown. Check Suggested solution Further checks, if there is still a problem Is anything lighted on the Power may not be reaching the set-top.
  • Page 60 SOLVING PROBLEMS (cont.) Check Suggested solution Further checks, if there is still a problem Can you see a picture on The TV and other equipment may not be Make sure the Bypass feature is turned OFF (the word the TV screen? turned on.
  • Page 61 SOLVING PROBLEMS (cont.) Check Suggested solution Further checks, if there is still a problem Can you display menus If the TV is connected to the VIDEO OUT or Use the front panel to check the user settings (see page and guides on the S-VIDEO jacks, then you will see menus and 42) and change the TV Display Capability resolution guides only if the screen resolution 480i is...
  • Page 62 SOLVING PROBLEMS (cont.) Check Suggested solution Further checks, if there is still a problem Can you see and hear a For the signal to loop through the set-top Check that all the audio and video cables are securely DVD that you are trying from a DVD (or similar equipment) to and correctly connected, including any to a home theater to play?

  • Page 63: Apparent "Problems" That May Be Caused By Certain Menu Settings

    SOLVING PROBLEMS (cont.) Apparent “problems” that may be caused by certain menu settings Problem Reason No audio There is a menu to select a second soundtrack (SAP: secondary audio program). If this is selected, but no SAP is being transmitted, there may be no audio. The HDTV turns off If the HDTV is attached to the AC outlet on the set-top’s rear panel, it will be affected by a menu item called “AC when you play the DVD...
  • Page 64 888.Pace.608 customersupport@pacemicro.com www.pacemicro.com...

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