Motorola DCT6412 User Manual page 37

Digital cable box hd dvr
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Problem
There is no audio
when viewing cable
channels
There is no audio
from the center
and/or surround
speakers of a home
theater receiver
connected to the
DCT6400
DCT6400 Phase III User Guide
Possible Solution
Verify that the
MUTE
remote control was not pressed. Press
remote control to restore sound.
If the DCT6400 audio output is connected to the TV,
verify that the
MUTE
If the DCT6400 audio output is connected to a home
theater receiver, verify that the receiver is set to the
appropriate input source and the mute button on the
receiver was not pressed.
Verify that you used the correct audio cables for the ports.
Verify that the audio cables are firmly connected
between the DCT6400 and the audio playback device
(TV, receiver, DVD player, etc.).
Not all Dolby Digital programs feature full 5.1 surround
sound. In some cases, the programs may only contain
left and right stereo audio.
Verify that the coaxial or optical SPDIF cable is firmly
connected to the DCT6400 and the home theater receiver.
Verify that the home theater receiver is set to a surround
sound audio mode (Dolby Digital, Dolby Pro Logic
Dolby Pro Logic).
Verify that the receiver is properly configured to work
with all connected speakers.
31
button on the DCT6400 or the
button on the TV was not pressed.
on the
MUTE
®
II, or

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