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RECEIVER
DIRECTV
®
USER GUIDE
Model: L14

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Summary of Contents for DirecTV L14

  • Page 1 RECEIVER DIRECTV ® USER GUIDE Model: L14...
  • Page 2 Safety & Care Safety & Care Your DIRECTV® Receiver has been designed and manufactured to stringent quality and safety WARNING standards. You should, however, be aware of the following important precautions for safe and optimal To reduce the risk of fire or electric use of the equipment.
  • Page 3 Safety & Care 11) Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the apparatus. When a cart is used, use caution when moving the cart/apparatus combination to avoid injury from tip-over. 12) Unplug this apparatus during lightning storms or when unused for long periods of time.
  • Page 4 Safety & Care • Protect your components from power surges by connecting all the components before plugging any power cords into the wall outlet. Use of a surge protector is also recommended. • Don’t overload power outlets or extension cords, which can result in the risk of fire or shock. It’s IMPORTANT: Be sure not also important to use only the type of power source indicated on the marking label or in this to place your DIRECTV ®...
  • Page 5 Safety & Care • CAUTION: Electric Shock — never attempt to disassemble the DIRECTV® Receiver yourself. Always take the DIRECTV® Receiver to a qualified service person when repair is required. Opening or removing covers may expose dangerous voltage or other risks, and incorrect reassembly can cause shock when the DIRECTV® Receiver is subsequently used. Attempted self-repair may also void your warranty.
  • Page 6 Remote Control Great TV viewing is in your hands! Equipment Controls A good way to begin learning about your DIRECTV System is to ® TV INPUT familiarize yourself with the remote control. You’ll find further Press to select the available input of equipment details throughout the User Guide relating to specific functions.
  • Page 7: Navigation Controls

    Remote Control Navigation Controls BACK Returns to previously displayed screen. GUIDE Press once to see different On-Screen Program Guide categories. Press twice to display the General DIRECTV Program Guide. ® MENU Displays the Quick menu when in DIRECTV ® mode or other menu for ACTIVE another selected device.
  • Page 8: Table Of Contents

    Contents Chapter 1 – Getting Started Welcome ............................. 2 Making the Right Connections ....................3 Hardware Reference ........................4 Getting Familiar ......................... 6 Choose Your Setup ........................9 Guided Setup & Activation ...................... 15 Programming Your Remote Control ..................17 Chapter 2 –...
  • Page 9 Contents Chapter 3 – The Quick Menu Using the Quick Menu ......................29 Settings ............................. 29 Audio Options .......................... 32 Category Sort ..........................33 Pay Per View ..........................33 Find By ............................. 34 Date & Time ..........................35 Favorites ............................ 35 Messages ...........................
  • Page 10 Chapter 1 Welcome Making the Right Connections Hardware Reference Getting Familiar Choose Your Setup Guided Setup & Activation Programming Your Remote Control...
  • Page 11: Chapter 1 - Getting Started

    Getting Started Welcome With its astounding variety of channels and choices, crisp digital-quality picture and sound and one-of-a-kind sports and events DIRECTV® Service offers everything you’d want in your You can find additional television experience. With the DIRECTV® Receiver you can expect more than ever before, information and the latest with access to a variety of programming options, including over 30 premium movie channels, updates at directvla.com.
  • Page 12: Making The Right Connections

    Getting Started Making the Right Connections When you are ready to connect your DIRECTV® Receiver and your other components, whether you’re having your system professionally installed or handling it yourself, be sure to read over the following few pages to familiarize yourself with some important tips for safety and care. Before You Begin Your satellite dish antenna must be installed before you can begin following the procedures in this User Guide.
  • Page 13: Hardware Reference

    Hardware Reference Hardware Reference General Satellite Dish Antenna This is your “dish” and related hardware, affixed to your roof or other surface, which picks up the broadcast signals from our satellites. DIRECTV® Receiver (or Satellite Receiver) Your DIRECTV® Receiver picks up the signal from your satellite dish antenna and translates it into viewable TV programming.
  • Page 14 Getting Started Cables & Connections Audio/Video (A/V) Jacks and Cable Audio/Video (A/V) cables provide very good picture quality and stereo sound. The DIRECTV® Receiver’s A/V jack is a 10-way mini DIN connector. The A/V cable supplied is fitted with a 10-way Mini DIN plug and DIRECTV Receiver jack ® mini DIN plug on one end and color coded video and audio plugs on the other end (yellow for video, red for right audio and white for left audio). If your TV has only one input for audio (mono), connect the left (white) audio plug to it.
  • Page 15: Getting Familiar

    Getting Familiar Getting Familiar DIRECTV Receiver Front Panel ® Your equipment may not look exactly like the model illustrated. POWER – Turns your DIRECTV® Receiver on or off. Your DIRECTV® Receiver still tunes and receives messages when powered off. REMOTE SENSOR – The infrared sensor picks up commands from the remote control. ARROWS –...
  • Page 16 Getting Started DIRECTV Receiver Underside ® Insert your DIRECTV® Access Card Locate the access card that came packed with your DIRECTV® Receiver materials. On the underside of the unit insert the card, facing upward, fully into the slot. To remove your DIRECTV® Access Card On the underside of the unit, place your thumb in the slot and slide the card out.
  • Page 17 Getting Familiar DIRECTV Receiver Rear Panel ® Your equipment may not look exactly like the model illustrated. 1) SAT IN – Use to connect the DIRECTV® Receiver to the satellite dish antenna. 2) A/V OUT – Use to connect to the AUDIO and VIDEO jacks on your TV or VCR. 3) USB PORT –...
  • Page 18: Choose Your Setup

    Getting Started Choose Your Setup There are several ways to connect your DIRECTV® Receiver to match your particular equipment When working with setup and gain optimum signal quality. The basic steps are as follows: cables, be sure to • Connect the satellite dish cable to your DIRECTV® Receiver. connect corresponding • Connect the DIRECTV® Receiver audio and video to your TV or VCR.
  • Page 19 Choose Your Setup Connecting Your DIRECTV Receiver to Your TV or VCR ® The DIRECTV® Receiver is provided with a single A/V jack for video and audio connection to a TV or VCR. These connections are described on the following pages. Note NOTE: To obtain optimum picture quality, make sure the DIRECTV Receiver is connected directly to the TV.
  • Page 20 Getting Started A/V Connection Connect the 10-way DIN plug to the AV OUT jack on the back of the DIRECTV® Receiver. If connecting directly to a TV, connect the white, red and yellow plugs on the other end of the A/V To switch between watching your cable to the AUDIO L (white) and R (red) and VIDEO (yellow) A/V input jacks on your TV. VCR and watching video from your DIRECTV Receiver, you may need...
  • Page 21 Choose Your Setup A/V CONNECTION The back panels of your equipment may not look exactly like those illustrated. Television DIRECTV Receiver ® AC IN Chapter 1...
  • Page 22 Getting Started Completing the Connections If you have any doubt about the power supply cord, its plug, or connection, or are not certain that the electrical outlets you are using are properly wired and grounded, consult a qualified electrician before proceeding any further.
  • Page 23 Choose Your Setup Chapter 1...
  • Page 24: Guided Setup & Activation

    Getting Started Guided Setup & Activation Now that your DIRECTV® Receiver and equipment are all hooked up and plugged in, you’re ready to finish all the details to begin receiving your DIRECTV® service. You may decide to set up, change or adjust some of 1) Make sure the MODE SWITCH on the remote control is set to DIRECTV®. the settings later.
  • Page 25: Activate Your Directv Service

    Guided Setup & Activation After these setup procedures are complete, you’ll see the Satellite Data Acquisition screen, as the DIRECTV® Receiver gathers information from the satellite for the onscreen program guide. Next, you’ll be given the opportunity to program your remote to control your TV set. Just follow the screen instructions and you’ll be ready to watch in no time! Activate Your DIRECTV Service...
  • Page 26: Programming Your Remote Control

    Getting Started Programming Your Remote Control Programming a TV Turn on the device. Slide mode switch to TV. 2. Search the 5 digit Remote Control Setup Codes list on page 55 of this manual for your TV and write down the 5 digit number that worked for your TV as a reference here: Press and hold SELECT + MUTE for a few seconds until the LED blinks twice.
  • Page 27 Programming Your Remote Control Searching for your Remote Control Code. If your device does not respond to the remote after trying all remote control codes listed for your brand; or, if your brand is not listed, try searching for your remote control code. For example, to search for a TV code for your equipment: Slide the mode switch to TV.
  • Page 28 Getting Started Programming “TV INPUT” To set the remote control to choose another source for the signal (such as a DVD or VCR) follow these steps: Slide the mode switch to DIRECTV®. 2. Press and hold SELECT + MUTE for a few seconds until the LED blinks twice. Enter 960.
  • Page 29 Chapter 2 Watching TV The Guide Autotune Pay Per View...
  • Page 30: Watching Tv

    What’s On Watching TV Now that everything’s set up, you’re ready to grab your remote and start surfing! use the Channel Lineup (included in your Welcome package) to get With the MODE switch to the left (under the DIRECTV® logo), press POWER ON. To access the familiar with our channel numbers. channel of your choice, simply key in its numbers on your remote (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away). You can also navigate to different channels through the Guide, covered in detail starting on page 23.
  • Page 31: The Channel Banner

    Watching TV The Channel Banner Any time you tune to a channel, you’ll see the channel banner appear across the top of the screen. This banner displays the following useful information: 5 6 7 1) Current date & time The channel banner gives you info on the channel and show you are 2) DIRECTV®...
  • Page 32: The Guide

    What’s On The Guide Overview of the DIRECTV Advanced Program Guide ® ® The Guide displays listings of current and upcoming programs for up to 3.5 days in advance. Find out what’s on (now or later), change the channel, find and purchase a pay per view movie or event, or search for a program you’re interested in.
  • Page 33: Getting Around In The Guide

    The Guide Getting Around in the Guide Press the GUIDE key on your remote, then choose how you want to filter the Guide. Select All Channels, or channels in a specific category. Moving through the Guide is simple: 4 Th e UP, DOWN, LEFT and RIGHT arrow keys move you through listings and time slots.
  • Page 34: Autotune

    What’s On Autotune An even better way to catch all your favorites Autotune is a great way to see your favorite programs on your schedule. You won’t miss your favorite series because it moved to a different day or time, or miss your team’s playoff game because you had to work late.
  • Page 35: Recording To Vcr

    Autotune Changing Autotune Options/Canceling an Autotune Once you have scheduled a program to autotune, you can change the autotune options or cancel the autotune by selecting the program in the Guide or the To Do List (press LIST); then, select the Au- totune item in the left menu, and follow the onscreen instructions to change the program’s options or cancel the Autotune completely.
  • Page 36: Pay Per View

    What’s On Pay Per View The Latest Movies, 24 Hours a Day You don’t have to go out for the best and biggest movies and special events! Recent hits and events like sports, comedy and more are available 24 hours a day on DIRECTV® Pay Per View.
  • Page 37 Chapter 3 Using the Quick Menu Settings Audio Options Category Sort Pay Per View Find By Date & Time Favorites Messages Parental Controls...
  • Page 38: Using The Quick Menu

    The Quick Menu Using the Quick Menu Press MENU on your remote to easily access DIRECTV® features. Once the Quick Menu is displayed, use the UP and DOWN arrows to highlight a desired menu item, then press SELECT to access that item. Some menu items will display a submenu, others will take you directly to a new screen. To remove the Quick Menu at any time, press MENU again. Settings Selecting Settings in the Quick Menu displays a submenu of items that lets you customize, adjust and keep track of your DIRECTV®...
  • Page 39: Access Card

    Settings Info & Test The System Info option lets you view the current system information. The System Test option lets you run a test on the tuner, access card and receiver ID. Satellite This option is useful if your DIRECTV® Receiver has lost signal strength, or you need to realign your satellite dish.
  • Page 40: Parental Controls

    The Quick Menu Scheduler This feature gives you an overview of and access to all the programs you’ve set to Autotune or purchase. Favorites Check the current status of your Favorites list(s) by clicking here, and make changes if you like. See page 35 for more details.
  • Page 41: Audio Options

    Audio Options Audio Options Some programs have alternate audio available (such as other language tracks or Dolby Digital). This option only appears in the Quick Menu over Live TV when the current program has alternate audio. You can set the default so that whenever a program has alternate audio available, it automatically plays this audio, or you can change the alternate audio temporarily for the program you are watching. In either case, press MENU while in Live TV, then: To change the default audio, from the Quick Menu, select Settings, select Setup, then select...
  • Page 42: Category Sort

    The Quick Menu Category Sort This feature lets you temporarily arrange the Guide to list only programs in a particular category such as Movies, Sports or News. While in the Guide, from the Quick Menu, select Category Sort. To further narrow your search, select the category you want, then select a subcategory if you wish. To quickly move through the Category Search results, use the RED or GREEN key on your remote to advance or reverse in 90-minute increments.
  • Page 43: Find By

    Find By Find By Would you like to locate a particular program, movie or sports event you want to see — even shows starring a favorite actor, or games with your favorite team? Find by offers some easy ways to spot just what you want to watch. Press MENU, then select Find by. You can find a program by Title, Keyword or Channel. Your search will be quicker if you narrow your search by selecting subcategories;...
  • Page 44: Date & Time

    The Quick Menu Date & Time This option gives you a convenient way to look several days ahead in the Guide, without having to scroll through pages of programs. Favorites Favorites allows you to set up special, customized Guide that shows only those channels you choose.
  • Page 45: Messages

    Messages Keep in mind, no matter what Favorites list you’re currently using, you can still always access any channel you receive by keying in its channel number on your remote. You can also edit or delete a list at any time. Messages This feature lets you get messages from DIRECTV®. PRESS MENU to display the Quick Menu, select Messages, then select Edit Settings.
  • Page 46: Parental Controls

    The Quick Menu DIRECTV Messages ® This feature lets you view a listing of current DIRECTV® messages waiting for you. Simply highlight and select a message in the list to read, then you’ll have the choice to keep or delete it. The messages icon will appear brightly on your channel banner whenever there’s any new or unread message in your Inbox.
  • Page 47 Parental Controls Ratings Here you can set rating limits for Movies and TV: 1) SELECT Ratings. 2) Move to the right to SELECT the another tab. Note: You can use RED or GREEN to cycle tabs. Movies Highlight and select the Movies tab, then set the overall rating limit you wish to impose. Brief descriptions of the ratings appear for your guidance. For ratings limits and channel blocks, as well as most other SELECT...
  • Page 48: Channel Blocks

    The Quick Menu Channel Blocks You can block viewing of a certain channel or channels from this menu. SELECT Chan Blocks in the left menu, then scroll down the channel list to SELECT those you wish to block, or key in channel numbers for quicker access. Use Block All or Allow All to save time if you wish to affect a large number of channels.
  • Page 49: Let Me In

    Parental Controls Now, lock it Once you’ve set the restrictions you want, choose Lock Now from the left menu. You’ll be directed to create a passcode (which you’ll want to make easy enough to remember, but hard enough that the little ones won’t guess it!).
  • Page 50 The Quick Menu For more unlock options: 1) Press MENU, then SELECT Parental Controls. 2) Various options for removing restrictions temporarily or permanently will appear. Select one and enter your password. Also note: If you have Parental Controls set and temporarily unlocked, turning the DIRECTV® Receiver power off will relock the box.
  • Page 51 Chapter 4 Troubleshooting FCC Customer Information Remote Control Setup Codes Index Icon Reference...
  • Page 52: Chapter 4 - Other Information

    Other Information Troubleshooting Many problems can be corrected by performing a simple reset of the DIRECTV® Receiver. If you experience image freezes, audio freezes or blank screen, or the system won’t respond to front panel button or remote control, try one of these: You can find additional troubleshooting help at P ress the red RESET button on the rear panel of the DIRECTV®...
  • Page 53: Directv Receiver Or Tv Problems

    Troubleshooting DIRECTV Receiver or TV Problems ® Progress bar freezes during Satellite Data Acquisition This is normal. The progress bar times out after two minutes. Wrong picture, blue screen, snow or black/blank picture The DIRECTV® Receiver and most TVs and VCRs let you toggle between video sources. If you don’t see the signal you think you should be seeing, try using these buttons to toggle between the signals: Press the TV/VCR button on the VCR remote or on the VCR’s front panel.
  • Page 54 Other Information DIRECTV® Receiver will not turn on C heck to make sure the power supply unit is plugged into the DIRECTV® Receiver and the wall outlet. C heck the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
  • Page 55 Troubleshooting Turns off while playing Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn on again. 4 Unplug DIRECTV® Receiver for a few minutes, then plug back in. If this happens frequently, the voltage in your house may be abnormally high or low.
  • Page 56 Other Information DIRECTV® Y our Receiver may be hooked up incorrectly to the TV. Check the Setup and Connections section for instructions about connecting your DIRECTV® Receiver. P ress the TV INPUT key on the remote to make sure your TV input is set to the TV input your DIRECTV®...
  • Page 57 Troubleshooting Partial programming loss/channels missing from the Guide/channel is in the Guide but can’t tune to Your satellite dish antenna may be incorrectly configured. Check the dish type set in your DIRECTV® Receiver’s preferences and change if necessary. Press the MENU key on the remote control, then select Settings, then Setup.
  • Page 58: Remote Control Problems

    Other Information Remote Control Problems Problems with the remote control Check that nothing is between the remote control and the remote sensor. M ake sure the remote control is in DIRECTV® mode. Slide the mode switch to the DIRECTV® position so the remote will control the DIRECTV® Receiver. C heck the batteries in the remote control.
  • Page 59: Running The System Test

    Troubleshooting Fine-Tuning the Signal If you self-installed your satellite dish antenna, you may have already used Guided Setup to find the dish-pointing coordinates, acquire and fine-tune the signal and run a system test. If you need to run Guided Setup again, select Settings from the Quick Menu, then select Guided Setup. Next, press SELECT on Satellite, then select Repeat Satellite Setup.
  • Page 60 Other Information 3) Select Settings. 4) Select Setup, then Info & Test. 5) Use keys to highlight the System Test tab, then press SELECT on Run Test. 6) If your system does not pass the system test, check any of these potential trouble areas: cabling, pointing the satellite dish, and access card.
  • Page 61: Fcc Customer Information

    4 Trade Name: DIRECTV® 4 Type of Equipment: DIRECTV® Satellite Receiver 4 Model Number: L14 Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. This equipment has been tested and found to comply with the limits of a Class B digital device, pursuant to part 15 of the FCC Rules.
  • Page 62 Other Information This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by removing and applying power to the equipment, the user is encouraged to try to correct the interference by one or more of the following measures:...
  • Page 63 FCC Customer Information als (computer input/output devices, terminals, printers, etc.) certified to comply with Class B limits may be attached to this device. Operation with non-certified peripherals is likely to result in interference to radio and TV reception. To meet FCC requirements, shielded cables are required to connect the device to a personal computer, peripheral, or other Class B certified device.
  • Page 64: Remote Control Setup Codes

    Other Information Remote Control Setup Codes Admiral 10093, 10463 GOLDSTAR 10001, 10002, 10019, 10030, 10032, 10106, 10178, 10409, 11926, 21237 Aiwa 10701 Grundig 10037, 10070, 10195, 10535, 10672 AOC 10003, 10019, 10030, 10052, 10137, 10185, 11365 Harley Davidson 10043, 10179, 11904, 20000 Audinac 10180, 10391 Hewlett Packard 11088, 11089, 11101, 11494, 11502, 11642,...
  • Page 65 Remote Control Setup Codes MGA 10019, 10030, 10150, 10155, 10178, SAMSUNG 10019, 10030, 10032, 10037, 10056, 20240 10060, 10178, 10264, 10329, 10408, Mitsubishi 10014, 10019, 10093, 10098, 10150, 10427, 10482, 10618, 10702, 10766, 10155, 10178, 10331, 10358, 10836, 10812, 10814, 11060, 11249, 11312, 10868, 11151, 11250, 11392, 11522, 11395, 11575, 11903, 11959, 20432, 11550, 11917, 20807 20899, 21014...
  • Page 66: Index

    Other Information Index Access card iv, 3, 4, 6, 7, 11, 29, 50 Date & Time 22, 24, 35 INFO key vii, 22, 24, 25, 27 ARROW keys vi, vii, 6, 15, 24 DIRECTV® mode vii, 45, 49 Interactive Controls vi Audio options 22, 32 DIRECTV®...
  • Page 67 Index Parental Controls 22, 31, 37, 40, 41, Ratings 38 Temporarily unlock 22, 40, 41, 62 Rear Panel iv, 8, 9, 12 Timer 46 channel blocks 38, 39 Recent Finds 34 To Do List vii, 26, 27 spending limit 39 Remote control vi, vii, 3, 6, 11, 15, 16, Troubleshooting 43 unlocking 22, 37, 40, 41, 62...
  • Page 68 Other Information...
  • Page 69 Index DIRECTV® programming sold separately. ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS, IDENTIFICATION CARD AND/OR MAJOR CREDIT CARD. DEPOSIT OR PRE- PAYMENT MAY BE REQUIRED. Programming subject to change. DIRECTV® programming is sold separately and independently of DIRECTV® System hardware. A valid programming subscription is required to operate DIRECTV® System hardware. Activate your DIRECTV®...
  • Page 70: Icon Reference

    Other Information Icon Reference Arrow Icons Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. UP and DOWN arrows on the DIRECTV®...
  • Page 71 Icon Reference Other Icons Denotes one or more alternate audio tracks available for a program. Denotes that no alternate audio tracks available. Indicates one or more new messages are in the Inbox. Indicates no new messages are in the Inbox. Shows that Parental Control limits are currently “locked.”...
  • Page 72 502-2083201...

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