DirecTV H10 User Manual
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DirecTV H10 User Manual

DirecTV H10 User Manual

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  • Page 2 POWER AV1 AV2 TV Turns equipment on and off, based on the position of the MODE SWITCH POWER TV POWER/ON/OFF Turns your TV and DIRECTV HD Receiver on and off, when MODE SWITCH is set to DIRECTV ADVANCE PLAY FFWD...
  • Page 3 Section Title...

  • Page 4: Table Of Contents

    Table of Contents Chapter 1 – Introduction Welcome ... 2 About Your User Guide ... 3 Defining High-Definitition ... 4 Chapter 2 – Getting Connected Making the Right Connections ...14 Safety & Care...15 Helpful Hardware References ...18 Getting Familiar ...24 Choose the Setup That Suits You...
  • Page 5 Chapter 1 Welcome About Your User Guide Defining High-Definition Section Title...

  • Page 6: Chapter 1 - Introduction

    HD selections and over 30 premium movie channels, with something sure to please everyone in the family. DIRECTV Pay Per View offers a handy choice in recent hit movies, plus exciting live sports, concerts and specials. There are exclusive sports subscriptions for every taste and team.

  • Page 7: About Your User Guide

    About Your User Guide Before you can start enjoying your new DIRECTV HD System and service, you’ll need to know more about getting everything up and running, as well as learn all about how to use our great features. This User Guide will walk you through how to connect your equipment and other Audio/Video (A/V) components, show how to customize your setup, and explain how to activate your programming.

  • Page 8: Defining High-Definitition

    Defining High-Definition What is HD, and how does it differ from regular TV? To learn more, here’s some helpful information about high-definition and your DIRECTV HD Receiver. Types of TV Broadcasts Analog TV is the type of TV broadcast you may be most familiar with. If you get your broadcasts via a standard off-air antenna, it’s the type you receive, and most broadcasts from...
  • Page 9 TV programs, such as high-definition, available; reception may vary based on your geographic location. What You Can Watch With the DIRECTV HD Receiver, you have access to all types of televised programming, including: 4 DIRECTV high-definition and standard-definition digital programming via satellite, including local channels if offered in your area (DIRECTV service subscription required).
  • Page 10 Introduction Resolution & Interlacing Two elements that determine the quality of a TV picture are: Resolution For TV equipment and broadcasts, resolution is defined by the number of horizontal lines displayed to make up each frame of a video image. The more lines of resolution used to compose each frame, the more detailed and sharp the picture.
  • Page 11 What if you’re watching a nearly square-shaped 4:3 broadcast on a 16:9 TV, or vice versa? The DIRECTV HD Receiver lets you choose from a variety of screen formats to deal with those scenarios. You can set up your preferences for format during guided setup. You can change these settings at any time.
  • Page 12 Introduction 4:3 TVs showing 16:9 programs For a standard 4:3 TV showing a wide screen program, the program is too wide to fit on the screen. To alleviate this, choose: Letterbox With this format, the 16:9 image is shrunk until the entire width of the program fits on your TV.
  • Page 13 Defining High-Definition If your display is a 4:3 format TV or Monitor, your format options include these: For 4:3 program signals: Fills TV Screen For 16:9 program signals: Letter Box Full Zoom Chapter 2...
  • Page 14 Introduction 16:9 TVs showing 4:3 programs For a wide screen 16:9 TV showing a standard 4:3 TV program, the program is too tall to fit the screen. Your choices here include: Pillar box The 4:3 aspect ratio is maintained, the image is no longer wide enough to fill the screen, so gray or black bars are seen at the left and right edges.
  • Page 15 Defining High-Definition If your display is a 16:9 format TV or Monitor, your format options include these: For 4:3 program signals: Pillar Box Full Zoom For 16:9 program signals: Fills TV Screen Chapter 1...
  • Page 16 Digital in the Channel Banner (see page 41) and Program Guide (see page 43). If you are using the Digital Audio Output (Optical, Coax or HDMI) from your DIRECTV HD Receiver to a digital audio (A/V) receiver or TV, you can set your preference by going here: 1) While in Live TV press MENU.
  • Page 17 Chapter 2 Making the Right Connections Safety & Care Helpful Hardware References Getting Familiar Choose the Setup That Suits You Guided Setup and Activation Options For Changing Video Output...

  • Page 18: Chapter 2 - Getting Connected

    If you choose to install the dish yourself, see the separate instruction manual that came with your satellite dish antenna. Package Contents The following items are included with your DIRECTV HD Receiver: A/V cables (RCA type) S-Video cable Phone cord...

  • Page 19: Safety & Care

    3) Heed all warnings on the equipment and in the instructions for your protection. Cautions… 4) Avoid moisture to reduce the risk of fire or electric shock. The DIRECTV HD Receiver should not be used near water (i.e., kitchen sink, bathtub, pool, damp basement). Also, never spill liquid on the receiver, and do not place vases or other vessels containing liquid on top of it.
  • Page 20 Getting Connected Safety & Care 6) Have your DIRECTV HD Receiver professionally serviced (do not attempt to service it yourself ) if: The power supply cord or plug is damaged or frayed Liquid has spilled into the product or it has been exposed to water...
  • Page 21 13) Do not drop your DIRECTV HD Receiver and always move it with care. 14) Place it on a flat, hard surface — do not operate the DIRECTV HD Receiver on a carpet or other padded surface. Ensure that the rack or cabinet the receiver is placed on is stable, and not subject to being tipped over.

  • Page 22: Helpful Hardware References

    Note: Cable TV splitter will not work in this same way. Off-Air Digital Antenna This antenna attaches to the back of your DIRECTV HD Receiver and is used to receive local “off-air” digital broadcasts (not included).
  • Page 23 Digital Cables & Connections HDMI Jack and Cable HDMI stands for High-Definition Multimedia Interface. It offers a high-quality connection that combines the video and audio signal into a single cable. The HDMI jack uses HDCP content protection to allow you to view HD programming that has been encoded using the HDCP protection system.
  • Page 24 Getting Connected Digital Audio Outputs (Optical Jack and Cable) The Digital Audio Optical cable provides the best quality audio. The jack and cable use light to send digital audio data to A/V receivers equipped to receive and interpret it. The jack and cable (cable not included) must be aligned before plugging in, and may be covered by protective caps, which must be removed before making connections.
  • Page 25 TV does not have S-video jacks. The DIRECTV HD Receiver’s A/V jacks are color coded (yellow for video, red for right audio and white for left audio). If your TV has only one input for audio (mono), connect it to the left (white) audio jack on the DIRECTV HD Receiver.
  • Page 26 — doing so may permanently damage your equipment and void your warranty. Line Splitter The line splitter lets you plug both a telephone and your DIRECTV HD Receiver into the same wall jack if necessary. (Not included with your DIRECTV HD Receiver.)
  • Page 27 Switch Box A small box that lets you connect multiple devices to your TV, allowing you to switch easily between your DIRECTV programming, VCR, DVD player, game system, etc. A/V Receiver More sophisticated than a switch box, it provides all the same advantages, and may offer additional features such as the ability to hook up to multiple speakers.

  • Page 28: Getting Familiar

    1) POWER – Turns your DIRECTV HD Receiver on or off. Most people leave the power to the DIRECTV HD Receiver on at all times, then just use the remote to turn on their TV set to view programming. Your DIRECTV HD Receiver still receives messages and other necessary information when power is turned off.
  • Page 29 Getting Familiar Insert your DIRECTV Access Card Locate the access card that came packed with your DIRECTV HD Receiver materials and insert the card, facing upward, fully into the slot. Chapter 2...
  • Page 30 Getting Connected Getting Familiar Receiver Rear Panel 9 9 9 9 OFF AIR IN OFF AIR IN 1 1 1 1 3 3 3 3 4 4 4 4 6 6 6 6 8 8 8 8 Your equipment may not look exactly like the model illustrated. 1) OFF-AIR IN –...
  • Page 31 12) PHONE – Connects the DIRECTV HD Receiver to a telephone line. The DIRECTV HD Receiver requires a land-based telephone line connection to communicate periodically with your program provider. 13) AC POWER INLET – Use to connect the power cord for your DIRECTV HD Receiver. Getting Familiar Chapter 2...

  • Page 32: Choose The Setup That Suits You

    Connect your satellite dish antenna to the DIRECTV HD Receiver. Connect the RG-6 coaxial cable from your satellite dish to the jack labeled SATELLITE IN on the DIRECTV HD Receiver. Connect the off-air antenna to the DIRECTV HD Receiver (optional). Connect the off-air antenna to the jack labeled OFF-AIR IN on your receiver.
  • Page 33 COPYRIGHT LIMITATIONS: Copyright restrictions on some HD programming may prevent you from viewing high definition programming in HD format with your DIRECTV HD Receiver. It is recommended that you connect both HD and standard definition connections to your TV so you can view these programs in regular format if HD is restricted due to program copyright.
  • Page 34 COPYRIGHT LIMITATIONS: Copyright restrictions on some HD programming may prevent you from viewing high definition programming in HD format with your DIRECTV HD Receiver. It is recommended that you connect both HD and standard definition connections to your TV so you can view these programs in regular format if HD is restricted due...
  • Page 35 ���������� ���������� � � � � ������� �� �������� �������� � OFF AIR IN OFF AIR IN � � � � � � GOOD QUALITY CONNECTION The back panels of your equipment may not look exactly like those illustrated. � � �...

  • Page 36: Guided Setup And Activation

    1) Make sure the MODE SWITCH on the remote control is set to DIRECTV. 2) Press TV POWER ON. The DIRECTV HD Receiver will turn on (after you program the remote for your TV, the TV will also turn on when you press this button while the MODE SWITCH is set to DIRECTV).

  • Page 37: Options For Changing Video Output

    are located between two network areas and intend to receive programming from both via your off-air antenna. 4Guided Setup Complete: the final screen in the Guided Setup process. If you’re setting up both your dish and antenna, the receiver will need to reset at this point in order to receive program guide information for the digital off-air channels in your area.
  • Page 38 If you connect your TV to one of the composite video out jacks (VIDEO OUT, S-VIDEO OUT), and you view an HD program with the DIRECTV HD Receiver’s RESOLUTION key set to either 720p or 1080i, the picture will be slightly...
  • Page 39 The DIRECTV ® HD Receiver provides several display formats as shown in the following table. It also shows the formats available at each output terminal. SETTINGS Front Panel Resolution Native Resolution Indicators 480i/p 720p Auto (IRD determines the resolution LED)
  • Page 40 — the remote must be pointed at the device for it to respond. RF allows you to operate the DIRECTV HD Receiver without having to point your remote directly at it, such as when the receiver is installed in a cabinet, or you use the remote from another room in your house.
  • Page 41 Guided Setup and Activation Receiving Local “Off-Air” Broadcast Channels The DIRECTV HD Receiver can tune to both satellite and locally transmitted, off-air broadcast HD channels, and will display these local channels in the Guide. In order to receive off-air channels, attach an off-air antenna to the OFF-AIR IN as instructed in the “Getting Connected”...
  • Page 42 DIRECTV service. Before you make the call, be sure to: Tune to Channel 100 and be sure you’re picking up a satellite signal (DIRECTV channel). Have on hand your service address, social security number and a valid major credit card.
  • Page 43 Chapter 3 Watching TV The Guide Autotune Pay Per View Section Title Chapter 3...

  • Page 44: Chapter 3 - What's On

    Now that everything’s set up, you’re ready to grab your remote and get clicking! With the MODE SWITCH to the left (under the DIRECTV logo), press TV POWER ON. To access the channel of your choice, simply key in its numbers on your remote (the channel will appear in a few seconds, or press ENTER after the numbers and it will appear right away).

  • Page 45: The Channel Banner

    This banner holds all sorts of useful information and options: 1) Current date & time Displays the day, date and current time. 2) DIRECTV Channel The logo, number and call letters of the station you’re currently viewing. 3) Program The title, start and stop times and rating of the current program.
  • Page 46 45.) Music Channels You’ll find, as part of your great DIRECTV programming, dozens of enjoyable, continuous, commercial-free music channels with something for every taste. Tune to these just as you would to any channel. You’ll see a special Channel Banner on these that initially displays its channel description (i.e., “Alternative,” “Today’s Country”).

  • Page 47: The Guide

    The Guide Overview of the DIRECTV Advanced Program Guide The Guide is your helpful tool that displays listings of current and upcoming programs. Find out what’s on (now or later), change the channel, find and purchase a pay per view movie or event, even do a special search for a program you’re interested in.
  • Page 48 What’s On AV1 AV2 TV INPUT POWER SELECT MENU CHAN Highlight an item by using the arrow MUTE PREV keys to scroll LEFT, RIGHT, UP or DOWN. Press SELECT to access the information or channel. PQRS WXYZ DASH ENTER Info Screen The Guide 4) Navigating through the Guide is simple: The UP, DOWN, LEFT and RIGHT arrow keys move you through the listings and...

  • Page 49: Autotune

    You’ll want to try the Autotune feature – and let your TV tune itself in to the programs you choose. Set your DIRECTV HD Receiver to autotune to any show on a channel you receive within ®...
  • Page 50 What’s On Like to record a program you’ve autotuned? Make sure you’ve connected your VCR properly to your DIRECTV HD Receiver, then set up your ® VCR to record at the same time and you’re set! Autotune Whenever you’ve set up a program to autotune, a related icon will appear on the listing.

  • Page 51: Pay Per View

    You don’t have to go out for the best and biggest movies and special events! Recent hits and events like sports, comedy and more are available 24 hours a day for a one-time purchase price on DIRECTV Pay Per View. You’ll find them listed in the Guide just like other showings, starting at channel 100.
  • Page 53 Chapter 4 What’s On the MENU? 51 Settings 55 Audio Options Category Sort Pay Per View Find By Date & Time Favorites Previous Channels Caller ID & Messages Parental Controls Section Title Chapter 4...

  • Page 54: Chapter 4 - The Quick Menu

    The Quick Menu What’s on the MENU? All sorts of great things! With the MENU key on your remote, accessing useful information and many handy features is a snap with the Quick Menu. Some of the items you’ll see depend on which screen is currently displayed.

  • Page 55: Settings

    Here you can access the dish setup (including latitude and longitude screens, if you’re using DIRECTV service from an RV or boat or other circumstance where you don’t have a ZIP code). You’ll also find options for setting up your off-air antenna to receive locally transmitted, off-air broadcast HD channels.
  • Page 56 Guided Setup. Certain safety measures are included so changes can’t be made accidentally. You should only perform a reset if instructed by a DIRECTV Customer Service Representative. Help & Settings...
  • Page 57 Help & Settings Scheduler This feature gives you an overview of and access to all the programs you’ve set to autotune or purchase. From the Quick Menu SELECT Scheduler, and you’ll see the current status screen. You can choose other options from the menu item to the left. To Do List Selecting the To Do List will display all of the upcoming programs you have set to Autotune, including all pay per view showings.

  • Page 58: Parental Controls

    The Quick Menu Favorites Check the current status of your Favorites list(s) by clicking here, and make changes if you like. See page 61 for more details. Parental Controls Check the current restrictions of your Parental Controls by clicking here, and make any adjustments.

  • Page 59: Audio Options

    Audio Options Audio Options Some programs have alternate audio available (such as other language tracks or Dolby Digital). You can set the default so that when ever a program has alternate audio available, it automatically plays this audio, or you can change the alternate audio temporarily for the program you are watching.

  • Page 60: Category Sort

    The Quick Menu Category Sort Category Sort This handy tool lets you temporarily arrange the Guide to view only programs in a particular category such as Movies, Sports or News. 1) While in the Guide, press MENU 2) Arrow to Category Sort and press SELECT 3) Select the genre you want, and you’ll be able to further narrow your choices by subcategories (i.e., Movies, Comedy).

  • Page 61: Pay Per View

    Pay Per View This option enables you to check out DIRECTV 1) While in the Guide, press MENU. 2) Arrow down to Pay Per View and press SELECT. 3) You will see three choices for sorting the listings. Choose All to display all current options.

  • Page 62: Find By

    The Quick Menu Want to find your program quicker? Narrow your search by selecting subcategories – just follow the prompts. Keep in mind, when you search with Find by, only those programs slated to air within the Guide’s number of days of programming supported by your receiver will appear on your list.
  • Page 63 4) Once you’ve found a program you’re after, all you have to do is highlight and select the title to display when the program is on. 5) If the program listed is currently on, then selecting it will tune to it. If the program is upcoming, the selecting it will bring you to the info screen.

  • Page 64: Date & Time

    The Quick Menu Date & Time Here’s a convenient way to look several days ahead in the Guide, without having to scroll through pages of programs. You can quickly see what’s on during a specific day or time. 1) While the Guide press MENU. 2) Then scroll down to Date &...

  • Page 65: Favorites

    The normal, or default, setting for the channels you can view in the Guide is All Channels, or all available channels on DIRECTV service — whether or not you receive them in your programming package. You may choose to use your...

  • Page 66: Previous Channels

    The Quick Menu Previous Channels While watching live TV, you can easily surf between your four most recent channels when you select Previous Channels from the Quick Menu — perfect for keeping up with different games, or tracking breaking news. Select Previous Channels, and a list will appear showing up to the last four channels viewed.

  • Page 67: Caller Id & Messages

    Caller ID & Messages Here you’ll be able to access communications from DIRECTV. If you have Caller ID service*, you can also view phone calls you’ve received. Caller ID Here you can turn Caller ID on and off, set the number of calls kept in your log and view...
  • Page 68 The Quick Menu The messages icon will appear brightly on your channel banner whenever there’s any new or unread message in your Inbox. Caller ID & Messages 4 Choose the Service tab. Here you can choose to turn Caller ID on or off, set the number of calls to keep in your log, and turn notification on or off.

  • Page 69: Parental Controls

    Parental Controls Would you like to set some limits on your children’s viewing habits? Parental Controls enables one or more “keepers of the passcode” to place certain restrictions on just who’s watching what. Whether it’s for mature content or spending amounts, you’re always able to keep limitations where you want them for the whole family.
  • Page 70 The Quick Menu Parental Controls 4 Other shows To block programming that has no rating — such as news and sports and shows with a rating of “None” — select the Other tab. 5) If you are done setting your Parental Controls, don’t forget to lock the receiver. Press SELECT on Lock Now.
  • Page 71 Hours This feature allows you to set a range of allowable viewing hours for different days of the week. Just select your preferences to set up any limits. Now, lock it Once you’ve decided on the restrictions you want, choose Lock Now. You’ll be directed to create a passcode (which you’ll want to make easy enough to remember, but hard enough that the little ones won’t guess it!).
  • Page 72 The Quick Menu Parental Controls Let me in…! Don’t worry — temporarily or permanently unlocking is easy. To temporarily unlock a particular program: 1) When any controls are currently activated, a message with the option to Unlock Now will appear if you try to tune to a restricted program. 2) SELECT Unlock Now and enter the password.
  • Page 73 Chapter 5 Perform a Code Search Troubleshooting Limited Warranty FCC Customer Information Registration Information Index Section Title Chapter 5...

  • Page 74: Perform A Code Search

    1) First turn on the TV or component. 2) Move the slide switch near the top of the remote control to the appropriate position. 3) Point the remote away from your DIRECTV hold MUTE and SELECT buttons at the same time until the light above the Mode Switch at the top of the remote flashes twice (about 5 seconds).

  • Page 75: Troubleshooting

    4 Press the red RESET button behind the access panel door on the front of the DIRECTV HD Receiver, then wait for program guide information to be acquired. 4 If the problems persist, try unplugging the power cord of the DIRECTV HD Receiver for 15 seconds to 2 minutes, then plug it in again.
  • Page 76 Wrong picture, blue screen, snow, scrambled picture or black/blank picture The DIRECTV HD Receiver and most TVs and VCRs let you toggle between video sources. If you don’t see the signal you think you should be seeing, try using these keys to toggle between the signals.
  • Page 77 ID information. DIRECTV HD Receiver will not turn on 4 Check to make sure the power cord is plugged into the DIRECTV HD Receiver and the wall outlet. 4 Check the wall receptacle (or extension cord) to make sure it is “live” by plugging in something else.
  • Page 78 4 Electronic protection circuit may have been activated because of a power surge. Wait 30 seconds, then turn on again. 4 Unplug DIRECTV HD Receiver for a few minutes, then plug back in. If this happens frequently, the voltage in your house may be abnormally high or low.
  • Page 79 Troubleshooting Closed caption displays overlap If you turn on closed captions on both your DIRECTV HD Receiver and your TV, you may see overlapping closed captions. To avoid this, turn on closed captions on only one or the other, not both.
  • Page 80 Other Information Loss of local, off-air (ATSC) channels The following conditions may cause loss of local, off-air channels: Your local broadcast time may have changed. Many digital broadcasts are not aired 24 hours per day. The signal strength for your local station may not be strong enough due to atmospheric conditions, obstructions, or antenna location.
  • Page 81 Aspect ratio problems. Why do I see black bars and gray bars? Your aspect ratio and screen format may be set improperly for your TV or the program you are watching. Press the FORMAT key on your remote to cycle through the available settings. You may have to change the display settings in System Setup as follows: 4 Press MENU on the remote.
  • Page 82 Your DIRECTV HD Receiver may be hooked incorrectly to the TV. Press the INFO button on the front panel of the DIRECTV HD Receiver to see if the channel banner appears. If it does not, check the Setup and Connections section for instructions about connecting your satellite receiver.
  • Page 83 Temporary loss of the satellite signal or Searching for Satellite Signal message Your satellite system may be experiencing rain fade, a temporary loss of the satellite signal due to unusually heavy rain clouds or rainfall. Rain fade is usually brief, lasting only as long as the heavy rain cloud condition persists.

  • Page 84: Remote Control Problems

    flashes twice. Enter 9-8-1 using the number on the remote. The light will flash twice. If necessary, reprogram the remote. Your remote and DIRECTV Receiver must both be in the same mode, IR or RF. To ensure both are set correctly do the following. Using the buttons on the front of your receiver, press the MENU button, then go to System Setup, then go to Remote, then to IR/RF Setup.
  • Page 85 If your TV has an HMDI input jack but is not HDCP compatible, you may not be able to view video from your DIRECTV HD Receiver’s HDMI OUT jack. Connect your TV using another video output jack on the receiver.

  • Page 86: Running The System Test

    Follow these steps to run the diagnostics system test on your DIRECTV HD Receiver. 1) Turn on your TV and the DIRECTV HD Receiver. 2) Slide the mode switch to the DIRECTV position to put the remote control in satellite receiver-controlling mode, then press MENU to bring up the Quick Menu.
  • Page 87 Troubleshooting Fine-Tuning the Signal If you self-installed your satellite dish antenna, you may have already used Guided Setup to find the dish-pointing coordinates, acquire and fine-tune the signal and run a system test. If you need to run Guided Setup again, select Settings from the Quick Menu, then select Guided Setup.

  • Page 88: Limited Warranty

    You will be responsible for the cost of shipping to and from the location designated by DIRECTV. If DIRECTV cannot reasonably repair or replace the Receiver then DIRECTV may, at its sole discretion, refund the price you paid for the product or the current retail price of the product.
  • Page 89 A product used for commercial or institutional purposes. DIRECTV makes no warranty that the access connection will be a local (not long distance) phone call. The continued provisioning of any of the programming and other services delivered through the Receiver including but not limited to television programming, show information, program guide data, and scheduling information.
  • Page 90 User Guide and keep both nearby. Also keep the original box and packing material in case you need to return your product. BEFORE REQUESTING REPAIR SERVICE... Please check the troubleshooting section of this guide. This may save you a call to DIRECTV Customer Care. TO GET WARRANTY SERVICE...
  • Page 91 AND SIMILAR OBLIGATIONS OF DIRECTV. REPAIR OR REPLACEMENT AS PROVIDED IN THIS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY. IN NO EVENT WILL DIRECTV BE LIABLE FOR ANY AMOUNT GREATER THAN THE RETAIL PRICE OF THE DIRECTV HD Receiver.

  • Page 92: Directv Protection Plan

    *A fee of $49 for standard receiver equipment, $249 for DIRECTV DVR or Ultimate TV equipment, or $400 for HD equipment will be charged to your DIRECTV bill if the defective equipment that we are re- placing for you is not returned within 30 calendar days. The plan will provide a return box for the defective...
  • Page 93 Get ALL THAT FOR JUST $5.99 a month for accounts with standard DIRECTV Receivers and only $7.99 a month for accounts with DIRECTV or DIRECTV Receivers with UltimateTV Service. This one low monthly fee covers every DIRECTV component and receiver on your account.

  • Page 94: Fcc Customer Information

    Federal Communications Commission (FCC): This equipment complies with both Part 15 and Part 68 of the FCC rules. Your DIRECTV HD Receiver complies with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 95 Reorient or relocate the receiving satellite dish antenna. Increase the separation between the equipment and the DIRECTV HD Receiver. Connect the equipment into an outlet on a circuit different from that to which the DIRECTV HD Receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
  • Page 96 If trouble is experienced with this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. If the equipment is causing harm to the network, the telephone company may request that you disconnect the equipment until the problem is resolved.
  • Page 97 FCC Customer Information DO NOT DISASSEMBLE THIS EQUIPMENT. It does not contain any user-serviceable components. We recommend the installation of an AC surge arrester in the AC outlet to which this equipment is connected. Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources.

  • Page 98: Registration Information

    Registration Information Product Registration Please fill out the product registration card (packed separately) and return it immediately, or register online at DIRECTV.com. Returning the card allows us to contact you if needed. Product Information Keep your sales receipt to obtain warranty parts and service and for proof of purchase.

  • Page 100: Index

    Other Information Index Index DIRECTV Mode 73, 80 DIRECTV PROTECTION PLAN 88– 89 Disable notification 64 Access Card 17, 18, 25, 52, 94 Dish-pointing Coordinates 83 Alternate Audio i, 41, 55, 99 Display Analog Tv 4 Formats 4, 9, 11, 24, 32–35, 37, 43,...
  • Page 101 Reset 52, 78. Notification See also Troubleshooting Caller ID 64 Factory Defaults Resolution 6, 32, 34, 35, 52, 75 RF Antenna 22 Parental Control 99 RF REMOTE 22, 27, 28, 30 Passcode 65, 67, 68 Pay Per View 42, 43, 47, 53, 57, 66, 99 Pillar Box 72 Satellite Data Acquisition 72 Power surges 16...
  • Page 103 Icon Reference Those Arrow thingies Indicate that a show’s start or end time is earlier or later than is visible in the Guide program cell. LEFT and RIGHT arrows on the remote offer special functionality. Objects are scrollable above or below the visible window. UP and DOWN arrows on the receiver front panel offer special functionality.
  • Page 104 DIRECTV programming sold separately. ACTIVATION OF PROGRAMMING MAY BE SUBJECT TO CREDIT APPROVAL AND REQUIRES VALID SERVICE ADDRESS, SOCIAL SECURITY NUMBER AND/OR MAJOR CREDIT CARD. DEPOSIT OR PREPAYMENT MAY BE REQUIRED. Programming subject to change. DIRECTV services not available outside the U.S. DIRECTV programming is sold separately and independently of DIRECTV System hardware.

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