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5.5 Debit Refund Authorization
The host determines the authorization for Debit Transactions. If approved, the transaction data will be captured by
the terminal.
1.0
Press the Other Button to get to Debit Transaction.
1.1
Press the Debit Button. If Debit is enabled go to step 1.2.
1.2
Hit the REFUND button.
1.5
ENTER PASSWORD
2.0
2.1
PIN PAD NOT
RESPONDING
2.2
IDLE PROMPT
2.3
MASTER KEY
NOT LOADED
or else
This step will only occur if password protection for
refunds is turned ON.
User:
Enter the terminal password. Then press [ENTER]
Term:
If an invalid password is entered, beep and return to
step 1.5.
Format: 766130 (UserPassword).
User:
No action.
Term:
Check to see if pin pad is functional.
If pin pad OK, go to step 2.2 If pin pad not
connected or does not return proper status, go to
step 2.1
User:
Hit the clear key to return to idle. Check pinpad
cable, connection, etc.
Term:
Beep and display error message. Keep checking for
pin pad. Beep every 1.5 seconds until user hits clear
key. Then return to idle prompt.
User:
No action.
Term:
Verify that master key 8 is loaded. If master
key is okay, proceed to step 2.4. If master key
not found, proceed to step 2.3.
User:
Hit the clear key. Call CES
Term:
Beep and display error message. Wait for user to hit
the clear key and then return to IDLE.
1999 TeleCheck International, Inc. CONFIDENTIAL
21
error Beep and display Debit not Enabled.
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