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TeleCheck Eclipse Reference Manual

Eclipse terminal
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Eclipse
Payment Terminal
FDC RETAIL CREDIT REFERENCE MANUAL
Application Version NGFD
Document Part Number NG0104

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Summary of Contents for TeleCheck Eclipse

  • Page 1  Eclipse Payment Terminal FDC RETAIL CREDIT REFERENCE MANUAL Application Version NGFD Document Part Number NG0104...

  • Page 2: Table Of Contents

    11.2a - Terminal Totals by Credit Card Type ....................39 11.3 - Print Totals - Credit Financial Data Detail ................... 40 11.3a- Print Terminal Report - Credit Detail....................41 12.0 Cancel AutoClose Sequence ........................42 13.0 Eclipse Parameter File Description ..................... 43 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 3: Introduction

    TeleCheck and the Credit Card Processor. Each partial download should take no more than 90 seconds. Credit Processor to maintain the credit parameters. Check parameters continue to upload to TeleCheck host if any parameter is manually changed. The new parameter upload packet may reach a maximum of 2500 bytes.
  • Page 4 3.0 Keypad Layout and Default IDLE Screen Terminal will toggle approx. every 3-4 seconds between these two screens at idle. Q Z , CLEAR BACK SPACE ALPHA HELP EDIT ENTER 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 5: Real Time Clock

    Enter value of 1 - 12. Select am or PM ENTER MINUTES Enter value of 00 - 59. Date = 08-03-1999 Exit if Yes or Clear hit. Start over if No Selected Time = 16:04:00 Date/Time Okay? 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 6: Downloading

    4.1 For Check Downloads, Select FULL or PARTIAL (CREDIT is always partial (parameters only) FULL PARTIAL Download Number Enter the phone number required to dial Zontalk, or just press [ENTER] and the terminal will utilize the current value in the parameter file. 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 7 Full or Partial Download from ZONTALK. 10.0 DOWNLOAD C The terminal download is finished. The unit will reset and startup with new applications for a full download. Batches are cleared on full downloads! 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 8: Display Firmware/Software Versions

    Press System Button on touch-screen. Press the Vers Button. The terminal will list the first 8 software versions found. = XX-XX-XXXX = XX-XX-XXXX = VNXXXXXX T ID = 12 XXXXXX = XXXXXXXX = FULL XXX MDM = XX.XX 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 9: Edit Credit Parameters

    Touch General on Screen or hit enter to edit general params. GENERAL PARAMS User: Hit the Left or Right Arrow Key to select other areas to setup. The terminal will scroll through the various parameter areas: <GENERAL PARAMS> <PHONE PARAMS> <DEBIT PARAMS><CARD RANGES> <PRINTER PARAMS> 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 10: Terminal Operation

    From the idle state, a transaction may be initiated by the user in one of three ways: 1. Card Swiped, which initiates Credit Sale Key. 2. Check Inserted, which initiates TeleCheck application. 3. The Pressing of a Transaction Key, which determines whether the Credit /Debit application or TeleCheck application is accessed.

  • Page 11: Account Range Table

    Characteristic Indicator (ACI) for this account range. This applies to Auth Only, Sale, Void Sale non-ATM transactions along with Ticket Only and Void Ticket Only transactions. Purchase ID Flag indicating whether to prompt for Purchase ID for this account range. 0=Off, 1=On. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 12: Credit Sale Authorization

    TAX EXEMPT? User: Select Yes if tax exempt or not a purchase card. ENTER CLERK ID User: Key in 2 digit clerk ID or hit enter to BYPASS. Term: Skip if CLERK ID parameter = NO. 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 13 User: No Action Term: Print Merchant Receipt if print receipts enabled. PRINT User: Tear off merchant receipt and select yes to print customer copy CUSTOMER RECEIPT Term: Print customer receipts and store trans in batch. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 14: Credit Refund Authorization

    Hit yes if account number on screen matches that on card face. XXXXXXXXXXXXX Term: Only prompt if enabled in fraud parameter. REFUND AMOUNT? User: Enter the amount. $0.00 Format: 8 maximum. TAX AMOUNT? User: Enter the amount. 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 15 Skip Invoice Number Parameter = NO. Term: Go to Step 5.0 REFUND OK User: No Action PRINTING RECEIPT Term: Save Transaction Data and print Receipt. PRINT User: Select YES to print customer receipt. CUSTOMER RECEIPT 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 16: Credit Tkt Only

    Enter Tax Amount or hit enter to skip. $0.00 Term: Skip if PromptForTax disabled. If tax entered, skip 4.2 TAX EXEMPT? User: Select Yes if tax exempt or not a purchase card. ENTER AUTH CODE User: Enter the approval code. 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 17 Key purchase ID or just ENTER to bypass. TKT Only OK User: No Action PRINTING RECEIPT Term: Print receipt if enabled and save transaction data. PRINT User: Select YES to print customer receipt. CUSTOMER RECEIPT 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 18: Debit Sale Authorization

    Hit the clear key. Load working key. NOT FOUND Term: Beep and display error message. Wait for user to hit the clear key and return to the idle prompt. DEBIT SALE User: If P1000 used, clerk should swipe card on NG 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 19 Hit the YES key if the total amount is correct. Hit the NO key if there is an error. Term: Go to 3.2 if the YES key is pressed. Go to step 2.3 if the NO key is pressed. 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 20 Or else go to step 5.0. HOST RESPONSE User: No Action. Term: Display host response message. If transaction is approved, print receipt and store trans data. Leave response displayed but return control to main idle loop. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 21: Debit Refund Authorization

    2.3. MASTER KEY User: Hit the clear key. Call CES NOT LOADED Term: Beep and display error message. Wait for user to hit the clear key and then return to IDLE. 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 22 Else go to step 5.0. HOST RESPONSE User: No Action. Term: Display host response message. If transaction is approved print receipt and store transaction data. Leave response displayed but return control to main idle loop. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 23: Credit Auth Only

    TAX AMOUNT? User: Enter Tax Amount or hit enter to skip. $0.00 Term: Skip if prompt for Tax disabled. If tax entered, skip 4.1 RECURRING ORDER? User: Select YES if it is a recurring order. 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 24 User: No Action. Term: Print Merchant Receipt if print receipts enabled. PRINT User: Tear off merchant receipt and select yes to print customer copy. CUSTOMER RECEIPT Term: Print customer receipts and store trans in batch. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 25: Manual And Quick Closes

    Host response. 7.0 CLOSE OK User: No action required. CLOSE 999999 Term: Display host Response. If OK, print reports, clear XXXXXXXXXX batch, and clear close flag. NOTE - XXXXXXXX = BATCH ID returned from host 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 26: Auto-Close

    Press the CLEAR key to return CLOSE MANUALLY to IDLE prompt. NOTE 1 - All allowed Auto-Close attempts have failed. The terminal’s batch has not been closed. The SALE REFUND keys are inoperable. The terminal’s batch must be closed manually. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 27: Delete Batch

    Press the DELETE BATCH Button. ENTER PASSWORD User: Key special user password. (Terminal Date Ex: 05201999) DELETE BATCH User: Hit YES to clear Batch. BATCH DELETED Term Clear out all transactions stored in the terminal’s batch. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 28: Display Totals

    VIEW TOTALS Button to view net totals. CREDIT TOTALS SALE $9.99 Total number of sales and amount. REFND $9.99 Total number of refunds and amount. TOTAL $9.99 Total of all trans and net total amount. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 29: Display Totals - Totals By Credit Card Type

    CARDS Button. CARD TOTALS VISA $9.99 Card Names taken from parameter file. MSTR $9.99 Order determined by card range tables. AMEX $9.99 Only first seven can be displayed. DINER $9.99 NOVUS $9.99 $9.99 DEBIT $9.99 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 30: Display Totals - Credit Financial Data Detail

    To VOID or CORRECT this transaction press the [ EDIT] key or press EDIT button on screen. (See 8.4) Press [CLEAR] to return to idle. Press [ENTER] to view additional data. Press the Arrow buttons to scroll to next transaction. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 31: Credit Void And Corrections

    ENTER PASSWORD User: Enter the system password. This step will only take place if void password protection parameter = 1. VOID OK User: No action required. Term: Beep and display response and return to details 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 32: Reprint

    ENTER TRANS # User: Hit transaction number to print or just hit ENTER to reprint the last transaction. REPRINTING PRINTING RECEIPT PRINT CUSTOMER RECEIPT User: Hit YES if a receipt is need for the customer. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 33: Credit Card Sale Receipt

    Signature block only on merchant copy. Signature CUSTOMER NAME (From Track 1) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) MERCHANT COPY COPY CUSTOMER 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 34: Debit Card Sale Receipt

    (For CashBack Only) --------------- TOTAL SALE AMOUNT $999999.99 AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) MERCHANT COPY CUSTOMER COPY 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 35: Credit/Debit Card Refund Receipt

    $999999.99 X_________________________ (Not Present for Debit) SIGNATURE AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom phrase, optional.) MERCHANT COPY CUSTOMER COPY 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 36: Print Terminal Reports

    This function prints the transaction net totals. Press the CREDIT button to start credit totals. Press the MORE Button to get to more transaction types. Press the REPORT Button. Press the PRINT TOTALS Button to view net totals. PRINTING NET TOTALS 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 37: A - Terminal Net Totals

    DATE 999999999999 TIME (Merchant ID) 99/99/99 999999 99:99 (Terminal ID) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom header information, optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA TERMINAL TOTALS SALES 999 $999999.99 (transaction type, transaction REFUNDS 999 $999999.99 count, transaction amount). ----------------- NET TOTALS 999 $999999.99 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 38: Print Totals - Totals By Credit Card Type

    Press the MORE Button to get to more transaction types. Press the REPORT Button. Press the PRINT CARDS Button. PRINTING User: No action required. CARD TYPE TOTALS Term: Print the Terminal Totals by Card Type Report. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 39: A - Terminal Totals By Credit Card Type

    999999 99:99 (Terminal ID) AAAAAAAAAAAAAAAAAAAAAAAAAA (Custom header information is optional.) AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAA CARD TYPE TOTALS VISA $999999.99 (Card type, card count, card amount.) MSTR $999999.99 AMEX $999999.99 DINER $999999.99 NOVUS $999999.99 $999999.99 DEBIT $999999.99 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 40: Print Totals - Credit Financial Data Detail

    [ENTER] key or just press the [ENTER] key to start at the beginning. Term: Save the transaction number entered or 001 if just the [ENTER] key was pressed. PRINTING User: No action required. TRANS DETAIL Term: Print the Terminal Detail. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 41: A- Print Terminal Report - Credit Detail

    9999999999999999999 999999.99 cccccc 999 xx ttttt 9999999999999999999 999999.99 cccccc ============================== Where 999 = transaction number = transaction type ttttt = card type 9999999999999999999 = account number 999999.99 = transaction amount cccccc = approval code 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 42: Cancel Autoclose Sequence

    CREDIT Button. Press the MORE Button to get to more transaction types. Press the MORE Button. Press the CANCEL CLOSE Button. CREDIT CLOSE CANCELED Term: Display message for 2 seconds, then return to previous screen. 1999 TeleCheck International, Inc. CONFIDENTIAL...

  • Page 43: Eclipse Parameter File Description

    9115 Password for Returns [ 2 ] 1 = YES 2 = NO 9116 Fraud Control [ 0 ] 0,1,2,3 3= all, 0=none 9117 CLERK ID [ 2 ] Prompt for Clerk ID 1=yes 2=no 1999 TeleCheck International, Inc. CONFIDENTIAL...
  • Page 44 40 Chars Max 9312 Merchant Bottom Receipt 2 9313 Merchant Bottom Receipt 3 9314 Merchant Bottom Receipt 4 9315 MESSAGE LINE 1 9316 MESSAGE LINE 2 9317 Truncate Merchant ID on Receipt [ 2 ] 1999 TeleCheck International, Inc. CONFIDENTIAL...

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