Terminal Operation - TeleCheck Eclipse Reference Manual

4.0 Terminal Operation

This section describes terminal prompts, user action, user response format, and terminal action.
Receipts are printed for Sales, Auths, Refunds, Debit, and optionally parameter driven for TKT Only transactions.
They are not printed for Void or Correction transactions.
When the prompt "CARD NOT ALLOWED" appears after a card swipe, it means that card type is not enabled.
When the message "CLOSE IN PROGRES" appears, an AutoClose transaction was previously started. The close
transaction should normally be completed before any sales and refunds are processed via their designated keys. To
unlock the sale and refund keys without first completing a successful close transaction, perform the Cancel Close
Function.
If the AMEX merchant ID and AMEX phone number, and AMEX SD = YES parameters are setup, the terminal will
dial AMEX for Auths on all AMEX transactions. Settlement will still occur through the FDR Host.
If AVS is enabled, the merchant will be prompted to enter AVS data for all manually keyed transactions. If card is
present, only Zip Code will be prompted. If card not present, both zip and address will be prompted.
From the idle state, a transaction may be initiated by the user in one of three ways:
1. Card Swiped, which initiates Credit Sale Key.
2. Check Inserted, which initiates TeleCheck application.
3. The Pressing of a Transaction Key, which determines whether the Credit /Debit application or
TeleCheck application is accessed.
1999 TeleCheck International, Inc. CONFIDENTIAL
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