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NOTE: Before calling Technical Support
please perform a "Test Dish" and press
"Find" one more time before calling.
-
MotoSAT Customer/Technical Service – (1-800-247-7486) - Available Mon-
Fri 9:00 a.m. to 5:00 p.m. Mountain Standard Time.
● Please have your MotoSAT Model # and Satellite Receiver Brand
prior to calling Customer/Technical Support.
X
Coax cables reversed on NOMAD
X
Satellite signal too strong
X
Could not find main satellite after skewing dish
Invalid Dip Switch, Improper identification of Dome or Skewable mount
Motor Time Out. No counts on Elevation motor.
Motor Time Out. No counts on Skew motor.
Limit Error - Azimuth movement
No Receiver (or LNB) power
Only main satellite found
Signal lost but LNB power present
X
Azimuth, Elevation or Skew motor active (This is not an error but a Motor is active)
X
Dish did not raise minimum height
X
DVB Board has failed
X
Not enough satellite signal
Lost Code - Call Customer Service for Upload Module (SOLID LED, NOT
X
FLASHING)
Technical Support
11
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