Fault Finding - C&K systems S802 Installation Manual

FAULT FINDING

A selection of common known problems and solutions are listed below.
Problem
Programmed 7-5 but zone 1
wont isolate in night set.
Zone 1 is permanently lit
Tamper wont clear with lid on.
PA will not work on the keypad
Mains light not on.
Battery not taking over after
mains fail
Remote keypad not responding
Zones failing to activate.
Zone activates during entry
Zone activates even in day
mode
If you are still experiencing problems then contact our technical helpline with information at hand
regarding your situation. If your problem stems from wiring, you may be required to write down wiring
instructions so have a pen and paper at hand.
General questions & Answers
Question
Can two bellboxes be used on the system
Can a "sound bomb" be installed
Can the engineer set the panel without the need
of the user code.
How many PIRS can be connected to a zone
Cause
Have not MANUALLY isolated
zone when setting panel.
Memory default link is on.
Tamper loop open
Not holding * & # long enough or
option not enabled
No mains
Battery fuse blown or battery not
connected or flat battery.
Incorrect wiring
Incorrect wiring
Seeing an alarm zone on entry
or deviating from entry route.
Programmed to PA or FIRE.
Answer
Yes, make sure tampers are in series and dont
break current limit
Yes, connect between AUX+ and S-. Be sure not to
exceed maximum current rating.
Yes, if the engineering code is entered, the panel
with start the set.
As many as current supply will allow. Zone
resistance should not exceed 50 ohms.
14
Answer
When night setting enter
code * 0 * 1.
Remove link.
Check 24hr tamper, sounder
tamper and all devices for an
open tamper loop.
Be sure to HOLD * & # until the
alarm activates. Enable option
7-2.
Check fuse & mains supply
Connect battery and check 1A
battery fuse. Fit new battery.
Check wiring. C to C & D to D.
Make sure the devices are wired
in series NOT parallel.
Make sure all zones on entry
route are programmed with
walkthrough. Don't deviate.
Reprogram the zone to be an
alarm zone or similar.