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eXtra
User Guide
0459

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Summary of Contents for Phonak eXtra

  • Page 1 ™ User Guide 0459...
  • Page 2: Table Of Contents

    Tamper proof battery compartment Identifying left and right instruments Inserting eXtra hearing system with earmold into your ear Inserting eXtra hearing system with Fit’nGo slim tube or Fit’nGo standard tube into your ear 20 Operation Switching ON / OFF Controlling the volume...
  • Page 3 FM communication with eXtra (optional) Attaching / removing MicroLink FM receiver ML9S / Audio shoe AS9 Manual selection of an FM program Multi-frequency FM products Maintenance Wind and Weather Protector Open fitting: Fit’nGo slim tube Important points Warning Service and Warranty...
  • Page 5: Welcome

    Welcome Your new eXtra hearing system uses the very latest advances in digital hearing technology. eXtra offers you automatic function, providing the highest sound quality and hearing comfort in most hearing situations. High-tech has turned highly sophisticated hearing systems into convenient devices that are easy to use.
  • Page 6: Description

    Description eXtra hearing system with earmold Microphone inputs with Wind and Weather Protector Program switch (TacTronic) Volume control Battery compartment with ON / OFF switch Hook /sound output Individual earmold...
  • Page 7 Fit’nGo slim tube – see page 6 Slim tube (sound output) Dome Retention eXtra hearing system with Fit’nGo standard tube – see page 6 Fit’nGo standard tube Fit’nGo wax protector Retention...
  • Page 8: Short Introduction

    Short introduction Inserting the battery Details see page 10 Switching ON / OFF Details see page 24...
  • Page 9: Controlling The Volume

    Controlling the volume Details see page 26 Volume up Volume down Selecting a hearing program Details see page 28...
  • Page 10: Preparation

    Preparation Replacing the battery Use battery size 13 for all eXtra behind-the-ear instruments (BTE). Using the nail grip, open the battery compartment completely and remove the old battery. Remove the protective foil from the new battery.
  • Page 11 Insert the new battery with the “+” sign (flat side of the battery) in line with the “+” marked on the battery cover and close it.
  • Page 12 Preparation Replacing the battery Handle the battery cover with care and do not use excessive force. If there is any resistance when shutting the cover, ensure that the battery is inserted correctly. The cover may not close properly if the battery is upside down, and the instrument will not work.
  • Page 13: Tamper Proof Battery Compartment

    (see page 15). To lock the battery compartment after it is closed: Use a Phonak screwdriver and turn the screw to its middle position (slot vertical). To unlock the battery cover: Turn the screw until...
  • Page 14 Preparation Please make sure that the screw is not in the locked position when you close the battery compartment. Locked Unlocked The ON / OFF switch is not available when the battery compartment is locked. To switch the hearing system OFF, it is necessary to unlock the tamper proof battery compartment.
  • Page 15: Identifying Left And Right Instruments

    Identifying left and right hearing systems It is important to use the correct hearing system for each ear. Your hearing care professional can mark the hearing systems for you. The color code on the housing will identify left and right hearing systems. The color code is as follows: red = right blue = left...
  • Page 16: Inserting Extra Hearing System With Earmold Into Your Ear

    Preparation Inserting eXtra hearing system with earmold into your ear Using the hand on the same side you wear your hearing system, grasp the earmold between the thumb and index finger. Raise your hand to your ear making sure the canal portion of the earmold faces your ear.
  • Page 17 Place the canal portion of the earmold inside your ear canal. If it is difficult to get it into place, stretch your ear by pulling it gently backwards and upwards with your other hand. When the canal portion is in place, twist the earmold backwards so that it fits into the concha and the helix portion is under the fold.
  • Page 18 Preparation Now position the hearing system behind the ear. Be careful not to twist the tubing.
  • Page 19 Check the placement of the earmold by tracing the contour of the ear with your finger. To remove your hearing system, grasp the earmold, not the tubing, and pull it out of your ear gently but firmly.
  • Page 20: Inserting Extra Hearing System With Fit'ngo Slim Tube Or Fit'ngo Standard Tube Into Your Ear

    Preparation Inserting eXtra hearing system with Fit’nGo slim tube or Fit’nGo standard tube into your ear Place the hearing instrument over the top of your ear Hold the slim / Fit’nGo tube where it attaches to the dome or Fit’nGo wax protector and gently push the dome into your ear canal.
  • Page 21 The dome or Fit’nGo wax protector should be placed far enough into the ear so that the slim / Fit’nGo tube lies flush with your head Place the retention tail of the slim / Fit’nGo tube into the bowl of your concha...
  • Page 22 Preparation Closed domes The closed dome has a different design than the open dome, refer to picture. The closed dome consists of two fins overlapping each other. Before inserting the closed dome into the ear canal it is important to check the position of these fins.
  • Page 23 Correct position Wrong position Moving the fins...
  • Page 24: Operation

    Using the nail grip, slightly open the battery cover until it snaps into its OFF position. Switching ON Close the battery compartment. Your eXtra hearing systems are always working in the initial hearing program, and at the preset volume when turned ON.
  • Page 25 Your hearing care professional may have delayed the activation of your eXtra hearing system after switching ON (9 or 15 seconds), in order to avoid any disturbance when placing it on your ear. The activation is confirmed by an acoustic signal.
  • Page 26: Controlling The Volume

    Operation Controlling the volume The volume of your eXtra hearing system can be adjusted above or below the preset volume. Volume up Volume down...
  • Page 27 Note • A beep confirms each action on the volume control. A double beep indicates that you have reached the limit of your volume control range. • If not required, your hearing care professional can remove the volume control switch.
  • Page 28: Selecting A Hearing Program

    Operation Selecting a hearing program The first program in eXtra is able to recognize quiet or noisy environments and automatically select the most appropriate features for either situetions. Additional program selection Upon request, your hearing care professional can program for you additional individual hearing programs dedicated to specific hearing situation or FM (wireless communication) use.
  • Page 29: Telecoil (Optional)

    Telecoil (optional) your hearing care professional may have activated a Telecoil (T-coil) in your eXtra hearing systems. The programs with T-coil are used to listen to telephones that are compatible with hearing system or via inductive loop systems (present in some school settings,...
  • Page 30: Easyphone (Optional)

    Operation EasyPhone (optional) The EasyPhone function enables your eXtra hearing system to automatically select your telephone program when the telephone handset is held close to your ear. An acoustic signal confirms the switching. It automatically returns to the previous hearing program when the telephone handset is removed from your ear.
  • Page 31 If you hold the telephone receiver in your right hand when making telephone calls, position the magnet in the upper right half of the receiver. If you hold the telephone receiver in your left hand when making telephone calls, position the magnet in the upper left half of the receiver.
  • Page 32 Operation Use of EasyPhone Use the telephone in a normal manner. An acoustic signal indicates the activation of the EasyPhone program. At the beginning, you may need to move the handset slightly to find the optimum position for a reliable switching and comfortable hearing. If necessary, move the magnet to another position on the handset to increase your comfort of use.
  • Page 33: Fm Communication With Extra (Optional)

    MicroLink receivers attached to the eXtra instruments. Your multi-frequency MicroLink ML9S or MLxS, fixed onto your eXtra hearing system, is the world’s smallest high-end FM receiver. For more information about the use of your FM system, please refer to the appropriate FM transmitter user...
  • Page 34 ML9S and Audio shoe AS9 your hearing care professional has already prepared your eXtra hearing system for use with an FM receiver. To attach the MicroLink receiver ML9S or the Audio shoe AS9, firmly hold it in your hand and push the small...
  • Page 35 Then, push the hearing system down until it snaps in click To remove the MicroLink ML9S or Audio shoe, place the hearing system on a firm surface, hold the MicroLink / Audio shoe firmly and slide the locking system. Pull the hearing system upwards with the other hand.
  • Page 36: Manual Selection Of An Fm Program

    FM communication with eXtra (optional) When not in use, the MicroLink receivers automatically switch to a low power stand-by mode. Note With the audio shoe, a universal MicroLink MLxS or another audio signal source can be connected to your eXtra hearing system.
  • Page 37: Multi-Frequency Fm Products

    Multi-frequency FM products Phonak recommends the following FM systems with your eXtra hearing system. FM Receivers MicroLink ML9S: Perfectly integrated in the eXtra design. Universal MicroLink: MicroMLxS together with the Audio shoe interface AS9-MLxS. If you use a MicroMLxS or...
  • Page 38 FM communication with eXtra (optional) FM Transmitter EasyLink: transmitter with a built in microphone an an easy one-button user interface. • Improved speech understanding in noise • Compatible with all Phonak FM receivers...
  • Page 39 Campus SX: Especially developed for schools and universities.
  • Page 40: Maintenance

    Maintenance Wind and Weather Protector Important: The Wind and Weather Protector is an exclusive Phonak system designed to protect the eXtra high-tech microphones from dust and humidity. As a result they last much longer, reducing the service costs of your hearing systems. The life span of the Wind and...
  • Page 41 Maintenance The following care and maintenance tips will help extend the life span and ensure the efficiency of your protector: Never wipe or clean the Wind and Weather Protector – it may lose its special acoustic and protective properties. The Wind and Weather Protector of the left and right hearing systems are identical.
  • Page 42 Maintenance Important: Consult your hearing care professional about changing the Wind and Weather Protector if you experience any of the following: • The hearing system sounds quieter than usual. • There is a reduction in sound quality. • Understanding in noise becomes more difficult. •...
  • Page 43: Open Fitting: Fit'ngo Slim Tube

    Maintenance Open fitting: Fit’nGo slim tube The following care and maintenance instructions will help extend the life span and ensure the quality and comfort of your hearing instrument fit with slim tube. The slim tube feeds the amplified sound from the hearing instrument into the ear.
  • Page 44 Maintenance Remove the slim tube from the hearing instrument before cleaning by unscrewing and taking it off After cleaning it is important to remove the cleaning tool. Use a damp cloth to clean the slim tube and dome on the outside and use the black cleaning rod to “push”...
  • Page 45 Insert the cleaning rod where the slim tube attaches to the hearing instrument and push all the way through the slim tube and out through the dome . It is not recommended to submerge or rinse the slim tube and the dome with water, as there is a risk that a water drop may become lodged in the slim tube.
  • Page 46: Important Points

    5) Daily cleaning and the use of a drying system is highly recommended. We recommend C&C Line from Phonak to care for your eXtra hearing systems. Your hearing care professional will gladly advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing...
  • Page 47 6) Hair spray, face creams and make-up can damage hearing systems. Remove the hearing systems before applying cosmetics. 7) If you experience any soreness or inflammation in or behind your ear, contact your hearing care professional. 8) If your hearing system fails to operate after you have correctly inserted new batteries, contact your hearing care professional for advice.
  • Page 48: Warning

    Warning In very rare cases, the dome can remain in the ear canal when removing the external receiver unit from the ear. In the unlikely case that any parts remain in the ear canal, it is strongly recommended to see a medical specialist for safe removal.
  • Page 49: Service And Warranty

    Damage caused by third parties or non-authorized service centers renders the Phonak warranty null and void. This warranty does not include any services performed by a hearing care professional in their office. This warranty...
  • Page 50: Phonak Distributors Worldwide

    France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach-Oeffingen EC Representative India India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
  • Page 51 Manufacturer: Phonak AG, Laubisrütistrasse 28 CH-8712 Stäfa, Switzerland The CE symbol is confirmation by Phonak AG that eXtra products and accessories meet the requirements of directive 93/42/EEC on medical devices. This symbol indicates that eXtra products comply with requirements for a BF type applied part according to EN 60601-1.
  • Page 52 Notes...
  • Page 53 Notes...
  • Page 54 Notes...
  • Page 56 Your hearing care professional: www.phonak.com...

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