Contents Welcome Description Exélia Art Short introduction Inserting the battery Switching ON / OFF Controlling the volume Selecting a hearing program Preparation Replacing the battery Tamper proof battery compartment Identifying left and right instruments Inserting your hearing system with earmold into your ear Inserting your hearing system with Fit’nGo slim tube into your ear Fine tuning based on your personal preferences 24...
Page 3
ZoomControl Telecoil (optional) EasyPhone (optional) Wireless accessories (optional) myPilot iCom iView Remote control (optional) FM communication (optional) Dynamic FM transmitters Multi-frequency FM receivers Attaching and removing MicroLink FM receiver ML9S and AS9 audio shoe MyLink (optional) EasyFM Manual selection of an FM program Maintenance Wind and Weather Protector Fit’nGo slim tube...
Page 4
Preparation Warning Service and Warranty Phonak distributors worldwide The Exélia Art user guide describes features, functions and accessories of the Exélia Art M, P and SP models.
Exélia Art is a quality product developed by the Swiss company Phonak, a world leader in hearing technology, innovation and reliability. With proper care and usage, your hearing system will support your hearing and communication needs for many years.
Description Hearing system with earmold Microphone inputs with Wind and Weather Protector Program switch Volume control Battery compartment with ON / OFF switch Hook /sound output Individual earmold...
Page 7
Hearing system with Fit’nGo slim tube and dome – see page 6 Slim tube/ sound output Dome Retention Hearing system with Fit’nGo slim tube and SlimTip – see page 6 Slim tube/ sound output Individual SlimTip Removal handle...
Preparation Replacing the battery Use battery size 13 for your instruments. Using the nail grip, open the battery compartment completely and remove the old battery. Remove the protective foil from the new battery and wait 2 minutes.
Page 11
Insert the new battery with the “ ” sign (flat side of the battery) in line with the “ ” marked on the battery compartment and close it. The correct battery orientation can also be seen on the inside of the battery compartment.
Page 12
Preparation Handle the battery compartment with care and do not use excessive force. If there is any resistance when closing the compartment, ensure that the battery is inserted correctly. The compartment may not close properly if the battery is upside down, and the instrument will not work.
Tamper proof battery compartment To protect children from the dangers of playing with batteries, a special locking system may be mounted on the instruments. This locking system can also be used for identifying left and right instruments (see page 15). To lock the battery compartment, after it is closed: Use a small screwdriver and turn the screw to its middle position (slot vertical).
Page 14
Preparation Please make sure that the screw is in the unlocked position when you close the battery compartment. Locked Unlocked The ON / OFF switch is not available when the battery compartment is locked. To switch the hearing system OFF, it is necessary to unlock the tamper proof battery compartment.
Identifying left and right instruments It is important to use the correct hearing system for each ear. Your hearing care professional can mark the hearing systems for you. The color code on the housing will identify left and right hearing systems. The color code is as follows: red = right blue = left...
Preparation Inserting your hearing system with earmold into your ear Using the hand on the same side you wear your hearing system, grasp the earmold between the thumb and index finger. Raise your hand to your ear making sure the canal portion of the earmold faces your ear.
Page 17
Place the canal portion of the earmold inside your ear canal. If it is difficult to get it into place, stretch your ear by pulling it gently backwards and upwards with your other hand. When the canal portion is in place, twist the earmold backwards so that it fits into the concha and the helix portion is under the fold.
Page 18
Preparation Now position the hearing system behind the ear. Be careful not to twist the tubing.
Page 19
Check the placement of the earmold by tracing the contour of the ear with your finger. To remove your hearing system, grasp the earmold, not the tubing, and pull it out of your ear gently but firmly.
Preparation Inserting your hearing system with Fit’nGo slim tube into your ear Open domes and SlimTip Place the hearing instrument over the top of your ear Hold the slim tube where it attaches to the dome or SlimTip and gently push the dome or SlimTip into your ear canal.
Page 21
The dome or SlimTip should be placed far enough into the ear so that the slim tube lies flush with your head. Place the retention tail (if available) of the slim tube into the bowl of your concha To remove your hearing instrument, grasp the slim tube near the dome and pull it out of your ear gently but firmly.
Page 22
Preparation Closed domes The closed dome has a different design to other domes (refer to picture). The closed dome consists of two fins overlapping each other. Before inserting the closed dome into the ear canal it is important to check the position of these fins. The larger fin must be positioned over the smaller fin .
Page 23
Correct position Wrong position Moving the fins...
Preparation Fine tuning based on your personal preferences The fitting process has limited capabilities of reproducing the full spectrum of your personal sound environments. This limitation is overcome by the ability of your hearing systems to learn from your real life volume adjustments. Exélia Art offers a unique functionality called “Self Learning”.
Operation Switching ON / OFF Switching OFF Using the nail grip, slightly open the battery compartment until it snaps to its OFF position. Switching ON Close the battery compartment. Your hearing systems are always working in the default hearing program and at your preferred volume when turned ON.
Operation Delayed activation The Exélia Art hearing system requires several seconds to start up. Your hearing care professional may have activated a further delayed activation timer. This function delays the activation of the hearing system (for 9 or 15 seconds) after the battery door is closed in order to avoid any disturbance while placing it on your ear.
Page 27
½ A beep confirms each action on the volume control. A double beep indicates that you have reached the limit of your volume control range. ½ Phonak’s myPilot command center (see page 34) can also control the volume. ½ You can control the volume with an optional remote control such as the KeyPilot2 or WatchPilot2.
Operation Hearing programs Automatic mode Exélia Art is able to recognize different hearing environments and to automatically select the most appropriate hearing program. Additional program selection Upon request, your hearing care professional can program additional individual hearing programs dedicated to specific hearing situations or FM use. Additional programs are accessed via the myPilot command center, the KeyPilot2 and WatchPilot2 remote controls and / or the program switch.
Program switch The program switch allows manual toggling between the “Automatic Mode”, the “Mute Mode” and individual hearing programs. A short melody confirms the selection of the “Automatic Mode”. Synchronized manual control An automatic synchronisation for volume adjustments and program selection, called QuickSync, is integrated in your hearing systems.
Operation ZoomControl This special hearing program allows you to choose from four directions in which to focus your hearing systems (front, back, left or right). This special program can be accessed via the myPilot command center and /or the program switch on your hearing system.
EasyPhone (optional) The EasyPhone function enables your hearing system to automatically select your telephone program when the telephone handset is held close to your ear. An acoustic signal confirms the switch. It automatically returns to the previous hearing program when the telephone handset is removed from your ear.
Page 32
Operation If you hold the telephone receiver in your right hand when making telephone calls, position the magnet in the upper right half of the receiver. If you hold the telephone receiver in your left hand, position the magnet in the upper left half of the receiver.
Page 33
Use of EasyPhone Use the telephone in a normal manner. An acoustic signal indicates the activation of the EasyPhone program. At the beginning, you may need to move the handset slightly to find the optimum position for a reliable switch and comfortable hearing. If necessary, move the magnet to another position on the handset to increase your comfort of use.
Wireless accessories (optional) myPilot The myPilot command center is an optional accessory for your hearing systems. It allows a convenient, user-friendly and discrete control of all the functions of your hearing system and additional benefits. ½ Volume control ½ Program selection ½...
Page 35
For optimum results, position your myPilot as shown in the drawing. Operating range max. 50 cm (20”) Do not use your myPilot in locations where it is forbidden to use electronic devices.
Wireless accessories (optional) iCom iCom is an optional accessory available for Exélia Art instruments. With the push of a single button, iCom connects your hearing system with the technology around you (mobile phones, audio equipment, FM, etc.). Bluetooth connections iCom offers a simple way to connect your mobile phone via Bluetooth to your hearing system.
Page 37
FM compatibility iCom also offers FM accessibility when a Phonak FM receiver is connected, refer to picture below. EasyAudio and EasyBluetooth Your hearing systems contain two special audio programs: EasyAudio and EasyBluetooth. These programs are automatically selected in your hearing systems when an audio or Bluetooth signal is received from iCom.
Wireless accessories (optional) iView iView, the status viewer, is an optional accessory for parents with small children and also for teachers or caregivers. Just by the press of a button, iView shows the status of the hearing instrument's battery, the current hearing program and volume settings, displayed on a large screen.
Remote control (optional) Phonak offers a comprehensive range of modern remote controls. Ask your hearing care professional to demonstrate them to you. Choose the model that is most convenient for your lifestyle and your taste. WatchPilot2 Exclusive and modern, available for women and men, with sporty rubber band or elegant metal band.
Page 40
Remote control (optional) For best results with your KeyPilot2 or WatchPilot2 remote control, refer to the drawing. For detailed information on the use of your remote control, please refer to its user guide. Your hearing care professional can also print an individual description of your hearing programs for you.
FM communication (optional) Your hearing system is equipped with Direct Audio Input (DAI). It allows you to fully benefit from the high-end FM systems from Phonak. When noise, distance or reverberation is a problem, FM systems greatly improve communication. A wireless FM communication system consists of a transmitter and a receiver.
FM communication (optional) Dynamic FM transmitters Phonak offers Dynamic FM transmitters for all customers and needs: inspiro The transmitter for teachers and suitable for use in schools SmartLink+ For teenagers and adults who want nothing less than the very best...
Multi-frequency FM receivers Phonak recommends the following FM receivers with your Exélia Art hearing system. MicroLink ML9S: Perfectly integrated in the Exélia Art design. Universal MicroLink: MLxi or MicroMLxS together with the AS9-MLxS audio shoe interface. If you use a MicroMLxS or FM receiver, set the MicroMLxS switch to the position “•”...
FM communication (optional) Attaching and removing MicroLink FM receiver ML9S and AS9 audio shoe Your hearing care professional has already prepared your hearing system for use with an FM receiver. To attach the MicroLink receiver ML9S or the AS9 audio shoe, firmly hold it in your hand and push the small black locking systems together with the bottom of the hearing system...
Page 45
Push the hearing system down until it snaps in place click To remove the MicroLink ML9S or audio shoe, place the hearing system on a firm surface, hold the MicroLink / audio shoe firmly and slide the locking system Pull the hearing system upwards with the other hand...
FM communication (optional) When not in use, the MicroLink receivers automatically switch to a low power stand-by mode. Note With the audio shoe, a universal MLxi or another audio signal source can be connected to your hearing system. MyLink (optional) As an alternative to iCom with an FM receiver, MyLink is a small and appealing FM receiver that is compatible with hearing systems...
EasyFM The EasyFM function automatically selects your FM program when an FM receiver is connected to your hearing system in automatic mode and an FM signal is detected. An acoustic signal confirms the switch. The hearing system switches back to the automatic mode when the FM signal is turned off.
Maintenance Wind and Weather Protector Important: The Wind and Weather Protector is an exclusive Phonak system designed to protect the high-tech microphones from dust and humidity – as a result they last much longer, reducing the service costs of your hearing systems. The life span of the Wind...
Page 49
The following care and maintenance tips will help extend the life span and ensure the efficiency of your Wind and Weather Protector: Never wipe or clean the Wind and Weather Protector – it may lose its special acoustic and protection properties. The Wind and Weather Protector is made of two identical parts.
Page 50
Maintenance Important: Consult your hearing care professional about changing the Wind and Weather Protector if you experience any of the following: ½ The hearing system sounds quieter than usual ½ There is a reduction in sound quality ½ Understanding in noise becomes more difficult ½...
Fit’nGo slim tube The following care and maintenance instructions will help extend the life span and ensure the quality and comfort of your hearing instrument fit with slim tube. The slim tube feeds the amplified sound from the hearing instrument into the ear. It is important that the slim tube, the dome or SlimTip fits correctly into your ear.
Page 52
Maintenance Step 2 Remove the slim tube from the hearing instrument by unscrewing and taking it off . Use a damp cloth to clean the slim tube, the dome or SlimTip on the outside and use the cleaning rod to “push” any debris out of the sound tube.
Page 53
Insert the cleaning rod where the slim tube attaches to the hearing instrument and push it all the way through the slim tube and out through the dome or SlimTip . After cleaning it is important to remove the cleaning rod. It is not recommended to submerge or rinse the slim tube, the dome or SlimTip in water, as there is a risk that a water drop may become lodged in the slim tube.
Page 54
Maintenance If this should occur, it will prevent sound going through the slim tube, and may be harmful to the hearing instrument’s electronics. The slim tube and dome should be changed every third month, or sooner if the slim tube becomes stiff or brittle.
Important points 1) Always use new batteries for your hearing instrument. You can return empty batteries to your hearing care professional. 2) When your hearing system is not in use, leave the battery compartment open to allow any moisture to evaporate. 3) If you will not be using your hearing systems for a long period of time, store them in their protective case.
Page 56
Maintenance 5) Daily cleaning and the use of a drying system is highly recommended. "C&C line" from Phonak is a complete set of cleaning products. Your hearing care professional will be glad to advise you. Never use household cleaning products (washing powder, soap, etc.) to clean your hearing systems.
Page 57
The symbol with the crossed out disposal bin indicates that this hearing system shall not be treated as household waste. Please hand over your old or unused hearing system to the applicable collection point for the recycling of electrical and electronic equipment or bring it to your hearing care professional for appropriate disposal.
Hearing systems in directional microphone mode reduce mainly background sounds. Warning signals coming from behind and vehicles’ horns approaching from behind are partially or completely suppressed. Changes or modifications made to this equipment not expressly approved by Phonak are not allowed.
Damage caused by third parties or non-authorized service centers renders the Phonak warranty null and void. This warranty does not include any services performed by hearing care professionals in their offices. This warranty...
Page 60
2) this device must accept any interference received, including interference that may cause undesired operation. Changes or modifications made to this equipment not expressly approved by Phonak may void the FCC authorization to operate this equipment. Notice 2 This Class B digital apparatus complies with Canadian...
Page 61
Notice 3 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
France Phonak France SA, 69500 Bron Germany Phonak GmbH, 70736 Fellbach- Oeffingen, EC Representative India Phonak India Pvt. Ltd., 100 034 New Delhi Italy Phonak Italia S.r.l., 20159 Milano Japan Phonak Japan Co., Ltd., Tokyo 101-0044 Jordan Phonak Middle East, 11181 Amman Mexico Phonak Mexicana, S.A.
Page 63
Poland Phonak Polska SP Z.0.0 00-567 Warszawa Portugal Phonak Ibérica S.A., 03008 Alicante, Spain Russian Federation Phonak CIS Ltd., Moscow, 115114 Spain Phonak Ibérica S.A., 03008 Alicante Sweden Phonak AB, 117 43 Stockholm Switzerland Phonak AG, Phonak Schweiz, 8712 Stäfa Turkey Phonak Turkey A.S., 34357 Istanbul...
Page 64
The CE symbol is a confirmation by Phonak AG that Exélia Art products and accessories meet XXXX the requirements of directive 93/42/EEC on medical devices and the R&TTE Directive 1999/5/EC on Radio and Telecommunication Terminal Equipment. The numbers after the CE symbol are the numbers of consulted certified bodies under the above mentioned directives.
Page 65
Transportation and Temperature should not exceed limits of storage conditions –20°/60° Celsius at a relative air humidity of 65% for extended periods during transportation and storage. Air pressure between 500 and 1100 hPa is not detrimental to the instrument. Australia & New Zealand Brazil China Japan...
Need help?
Do you have a question about the Exelia Art BTE and is the answer not in the manual?
Questions and answers