Limited Warranty - HobbyZone HBZ7600 Glasair Sportsman Instruction Manual

Limited Warranty

What this Warranty Covers
Horizon Hobby, Inc. ("Horizon") warrants to the original purchaser that the
product purchased (the "Product") will be free from defects in materials
and workmanship at the date of purchase.
What is Not Covered
This warranty is not transferable and does not cover (i) cosmetic damage,
(ii) damage due to acts of God, accident, misuse, abuse, negligence,
commercial use, or due to improper use, installation, operation or main-
tenance, (iii) modifi cation of or to any part of the Product, (iv) attempted
service by anyone other than a Horizon Hobby authorized service center,
(v) Product not purchased from an authorized Horizon dealer, or (vi) Prod-
uct not compliant with applicable technical regulations.
OTHER THAN THE EXPRESS WARRANTY ABOVE, HORIZON MAKES NO
OTHER WARRANTY OR REPRESENTATION, AND HEREBY DISCLAIMS ANY
AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, THE
IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE. THE PURCHASER ACKNOWLEDGES
THAT THEY ALONE HAVE DETERMINED THAT THE PRODUCT WILL SUITABLY
MEET THE REQUIREMENTS OF THE PURCHASER'S INTENDED USE.
Purchaser's Remedy
Horizon's sole obligation and purchaser's sole and exclusive remedy shall
be that Horizon will, at its option, either (i) service, or (ii) replace, any Prod-
uct determined by Horizon to be defective. Horizon reserves the right to
inspect any and all Product(s) involved in a warranty claim. Service or
replacement decisions are at the sole discretion of Horizon. Proof of pur-
chase is required for all warranty claims. SERVICE OR REPLACEMENT AS
PROVIDED UNDER THIS WARRANTY IS THE PURCHASER'S SOLE AND
EXCLUSIVE REMEDY.
Limitation of Liability
HORIZON SHALL NOT BE LIABLE FOR SPECIAL, INDIRECT, INCIDENTAL
OR CONSEQUENTIAL DAMAGES, LOSS OF PROFITS OR PRODUCTION OR
COMMERCIAL LOSS IN ANY WAY, REGARDLESS OF WHETHER SUCH CLAIM
IS BASED IN CONTRACT, WARRANTY, TORT, NEGLIGENCE, STRICT LIABILITY
OR ANY OTHER THEORY OF LIABILITY, EVEN IF HORIZON HAS BEEN AD-
VISED OF THE POSSIBILITY OF SUCH DAMAGES. Further, in no event shall
the liability of Horizon exceed the individual price of the Product on which
liability is asserted. As Horizon has no control over use, setup, fi nal as-
sembly, modifi cation or misuse, no liability shall be assumed nor accepted
for any resulting damage or injury. By the act of use, setup or assembly,
the user accepts all resulting liability. If you as the purchaser or user are
not prepared to accept the liability associated with the use of the Product,
purchaser is advised to return the Product immediately in new and unused
condition to the place of purchase.
Law
These terms are governed by Illinois law (without regard to confl ict of law
principals). This warranty gives you specifi c legal rights, and you may also
have other rights which vary from state to state. Horizon reserves the right
to change or modify this warranty at any time without notice.
Warranty Services
Questions, Assistance, and Services
Your local hobby store and/or place of purchase cannot provide warranty
support or service. Once assembly, setup or use of the Product has been
started, you must contact your local distributor or Horizon directly. This
will enable Horizon to better answer your questions and service you in
the event that you may need any assistance. For questions or assistance,
please visit our website at www. horizonhobby.com, submit a Product
Support Inquiry, or call 877.504.0233 toll free to speak to a Product Sup-
port representative.
EN
Inspection or Services
If this Product needs to be inspected or serviced and is compliant in the
country you live and use the Product in, please use the Horizon Online
Service Request submission process found on our website or call Horizon
to obtain a Return Merchandise Authorization (RMA) number. Pack the
Product securely using a shipping carton. Please note that original boxes
may be included, but are not designed to withstand the rigors of shipping
without additional protection. Ship via a carrier that provides tracking
and insurance for lost or damaged parcels, as Horizon is not responsible
for merchandise until it arrives and is accepted at our facility. An Online
Service Request is available at Horizon Hobby Service Center. If you do not
have internet access, please contact Horizon Product Support to obtain
a RMA number along with instructions for submitting your product for
service. When calling Horizon, you will be asked to provide your complete
name, street address, email address and phone number where you can be
reached during business hours. When sending product into Horizon, please
include your RMA number, a list of the included items, and a brief sum-
mary of the problem. A copy of your original sales receipt must be included
for warranty consideration. Be sure your name, address, and RMA number
are clearly written on the outside of the shipping carton.
Notice: Do not ship LiPo batteries to Horizon. If you have any issue
with a LiPo battery, please contact the appropriate Horizon Product
Support offi ce.
Warranty Requirements
For Warranty consideration, you must include your original sales
receipt verifying the proof-of-purchase date. Provided warranty condi-
tions have been met, your Product will be serviced or replaced free of
charge. Service or replacement decisions are at the sole discretion
of Horizon.
Non-Warranty Service
Should your service not be covered by warranty, service will be
completed and payment will be required without notifi cation or
estimate of the expense unless the expense exceeds 50% of the retail
purchase cost. By submitting the item for service you are agreeing to
payment of the service without notifi cation. Service estimates are avail-
able upon request. You must include this request with your item submitted
for service. Non-warranty service estimates will be billed a minimum of
½ hour of labor. In addition you will be billed for return freight. Horizon
accepts money orders and cashier's checks, as well as Visa, MasterCard,
American Express, and Discover cards. By submitting any item to Horizon
for service, you are agreeing to Horizon's Terms and Conditions found on
our website Horizon Hobby Service Center.
NOTICE: Horizon service is limited to Product compliant in the country
of use and ownership. If noncompliant product is received by Horizon
for service, it will be returned unserviced at the sole expense of the
purchaser.
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