Product And End User Registration - Black Box BBR64-MADI User Manual

Any Product which is returned to JoeCo or to one of its distributors or resellers without authorisation, i.e. one for which an RMA
number has not been issued by JoeCo, will be returned to the purchaser at the purchaser's expense.
After the RMA number is obtained, the Product should be shipped to the address provided by JoeCo in protective packaging
(the original packaging if possible) with a note giving the reason for the return. The RMA number should be clearly written on
the package.
When returning goods, the purchaser is responsible for shipment and for the risk of loss or damage during shipment. JoeCo
therefore recommends that such shipments are fully insured and sent by Registered Post, Recorded Delivery, or via a courier to
guarantee receipt.
Where a Product is returned for repair outside warranty, JoeCo will inspect the Product and provide the purchaser with an
estimated fee for repair. The purchaser will have the option (exercisable within thirty days of notification by JoeCo) to pay this
fee and have the Product repaired and returned, or not pay this fee and have the Product returned un-repaired at their
expense. Thereafter JoeCo reserves the right to dispose of such unrepaired product without further notification.
JoeCo reserves the right to update any Product returned for repair.

Product and End User Registration

It is recommended that you register yourself as an end user of the BlackBox Recorder
product on the JoeCo website at your earliest opportunity. This completes your
warranty registration, allows you access to software updates which JoeCo may
release from time to time and a lot of additional information.
To register as an End User please go to the JoeCo website www.joeco.co.uk and
select the Log In button to the right-hand side of the blue menu bar. Once in the Log
In area, select the New Registration Link and fill out your details. It is important to fill
out all your details including the full model and serial number of your BlackBox
Recorder. If all you need at the moment is documentation, register as a visitor
initially – it's quicker – and then upgrade to an EndUser later.
Once your registration has been submitted it will be forwarded to JoeCo personnel
who will need to approve your application before issuing you with a password.
JoeCo can only provide support for the current release of software. It is therefore
imperative that you download and use the latest software release
We hope you enjoy using your BlackBox Recorder – we certainly have enjoyed
designing it!
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