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Table of Contents
Related Manuals for Novatel MiFi 3352
Summary of Contents for Novatel MiFi 3352
- Page 1 3352/3372 Intelligent Mobile Hotspot...
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Page 2: Software License
©2012 Novatel Wireless, Inc. All rights reserved. The information contained in this document is subject to change without notice and should not be construed as a commitment by Novatel Wireless, Inc. Visit www.novatelwireless.com/patents for a complete list of all Novatel Wireless patents. -
Page 3: Table Of Contents
Contents Getting Started ............1 MiFi Device Overview. - Page 4 Widgets ................30 Administration Page .
- Page 5 Technology/Bands..............67 Environmental.
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Page 6: Getting Started
Getting Started Getting Started MiFi Device Overview Using the Device for the First Time Installing the SIM Card, Battery, and Drivers Wi-Fi Setup Set Up Wireless Security... -
Page 7: Mifi Device Overview
MiFi Device Overview The Novatel Wireless MiFi Intelligent Mobile Hotspot (models 3352/3372) is your access point to the Internet anywhere you are. It acts as a Mobile Hotspot for up to five Wi-Fi-enabled devices, and the MiFi Landing Page is your quick and easy resource for information. -
Page 8: Windows Only: Mifi Drivers
Windows only: MiFi Drivers When you connect your MiFi device to a Windows PC for the first time, a window opens with the installer for the optional MiFi drivers. The drivers are located on the device (no CD required). The MiFi drivers make it possible to connect a computer without Wi-Fi to your MiFi device’s Wi-Fi network, and also take advantage of your MiFi device’s file storage and file sharing features using an optional microSDHC card. -
Page 9: Using The Device For The First Time
Using the Device for the First Time To get started, follow these steps. ➊ Install the SIM card, then insert and charge the battery. (See Install the SIM Card and Battery on page 8.) ➋ Turn on your MiFi device, then connect to it using your computer’s Wi-Fi connection. (See Wi-Fi Setup on page 13.) ➌... -
Page 10: Components
Components ➊ microUSB Port — The AC charger, USB cable, and optional car charger connect here. ➋ microSDHC Slot — Removable memory storage slot supports microSDHC cards (microSDHC card not included). ➌ Wi-Fi LED — Indicates Wi-Fi connection status. (See LED States on page 7.) ➍... -
Page 11: Power Sources For Your Mifi Device
➎ Battery / SIM Compartment — The battery and SIM card are placed here. ➏ Master Reset Button — Resets the device to factory default settings. (See Using the Master Reset Button on page 66.) ➐ SIM Card Slot — The SIM card is inserted here. ➑... -
Page 12: Led States
LED States Connection LED LED Color Status Description No light Off, and the The device is powered off or otherwise not receiving power. Power Button LED is also off Blinking: Low battery. Solid: Device error. (See Common Problems and Solutions page 61.) Amber Blinking:... -
Page 13: Installing The Sim Card, Battery, And Drivers
Installing the SIM Card, Battery, and Drivers Install the SIM Card and Battery Insert the SIM card, and then insert and charge the battery. IMPORTANT The battery must be fully charged (for a minimum of four hours) before using your MiFi device for the first time. After the initial use and set up, you may use the device with the battery, AC charger, car charger, or USB power. - Page 14 ➏ Remove the door by picking up the edge of the battery door that moved over your fingers. ➐ Insert the SIM card into the SIM slot as shown. ➑ Insert the battery, lining up the contact points as shown, and then replace the door. ➒...
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Page 15: Remove The Battery
Remove the Battery WARNING ! Never use tools, knives, keys, pens or any type of object to force the door open or to remove the battery. Using any of these types of objects could result in puncturing the MiFi battery. ➊... -
Page 16: Battery Tips
Use only batteries and chargers with your device that have been approved by your service provider or by Novatel Wireless. Always use Novatel Wireless original batteries and chargers. The warranty does not cover damage caused by non-Novatel Wireless batteries and/or chargers. -
Page 17: Windows Only: Install The Optional Drivers
Windows only: Install the Optional Drivers IMPORTANT Do not connect your MiFi device to a USB hub, as it might not provide sufficient power. If you have a Windows PC and want to connect to the MiFi network using a microUSB cable instead of Wi-Fi, you can install the optional drivers. -
Page 18: Wi-Fi Setup
Wi-Fi Setup To properly set up your MiFi device, you need to do both of the following tasks: Set Up a Wi-Fi Connection • Set Up Wireless Security • IMPORTANT Your MiFi device is pre-configured with your network operator settings. If your MiFi device is unable to pre-configure your settings, you need the Access Point Name (APN) from your service provider plus any username, password, or other information they may have given you. -
Page 19: Log In To The Home Page
Tip! Windows only: The steps to connect to a Wi-Fi network vary depending on your operating system version and whether you use the native application or third-party software. ➌ Windows: Click Connect. Mac OS X: Click the MiFi network name. If your unit was not pre-configured, the Wi-Fi LED flashes to show the connected status. -
Page 20: Configure Your Mifi Device
➋ Click Login, type admin into the field in the upper right corner of the window, check the Remember Me box, and then click Login. The Home page for the browser interface opens. Configure Your MiFi Device IMPORTANT If your network was not pre-configured, follow these steps to configure your MiFi device for you network operator. - Page 21 ➌ Select the profile for your provider from the Profile list and click the Edit Internet Profile button. The Internet Profiles – Edit Profile page opens. ➍ If you wish, change the Profile Name to something more descriptive, for example, My MiFi. ➎...
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Page 22: Set Up Wireless Security
Set Up Wireless Security Using security with your wireless network is very important. If your network was not pre-configured, Novatel Wireless recommends that you set up security immediately by following these steps: Change the Administrative Password • Establish a Secure Profile •... -
Page 23: Establish A Secure Profile
Establish a Secure Profile You can use WEP (64- or 128-bit), WPA-PSK, WPA2-PSK, or WPA/WPA2 mixed mode security. IMPORTANT Record your network key. ➊ Log in and then click Settings. (See Log In to the Home Page on page 14.) ➋... -
Page 24: Using Mifi And Sharing Files
Using MiFi and Sharing Files Setting Up a Temporary Hotspot Using a microSDHC Card With Your MiFi Device... -
Page 25: Setting Up A Temporary Hotspot
Setting Up a Temporary Hotspot Your MiFi device allows you to set up a temporary network name and network key so you can allow people to connect to it without having to share your security information. Your MiFi device can have up to five devices connected at any one time. - Page 26 ➎ Click Apply. ➏ Click the Return to Profile List link. ➐ Click Apply on the WiFi Profiles – Set Profile page. IMPORTANT Your wireless connection will be disabled at this point. You must reconnect with the new settings you just established. You can now share the generated temporary network name and network key with others so they can connect to the device.
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Page 27: Using A Microsdhc Card With Your Mifi Device
Using a microSDHC Card With Your MiFi Device Your MiFi device comes with a microSDHC card slot that allows you to bring files with you without having to carry an additional flash drive. IMPORTANT microSDHC cards are not hot-swappable. You need to power down your MiFi device before you insert or remove the card. -
Page 28: Access Shared Files On The Microsdhc Card Wirelessly
From here you can enable file sharing and see how much free space you have available on the microSDHC card. You can also decide to protect your files with a password or make them available to everyone connected to your MiFi device. (See File Sharing on page 31.) -
Page 29: Access Files On The Microsdhc Card With Usb
➏ Mac OS X v10.4 only: An authentication window opens. If you set authentication (password) on the File Sharing screen, type the username and password in the window. If you did not set authentication, click OK to access the MiFi Share. NOTE If no password is set, but you are prompted for a name, use the name guest. -
Page 30: Accessing Mifi Features
Accessing MiFi Features MiFi Landing Page MiFi Settings Wi-Fi Configuration Internet Configuration Router Configuration System Configuration... -
Page 31: Mifi Landing Page
MiFi Landing Page The MiFi Landing Page is part of your MiFi 3352/3372. It’s an on-device web page that contains customizable widgets with frequently-used information. Your widgets may vary; the examples in this guide describe generally how widgets work. Open the Browser Interface You can find this information previously in the guide. -
Page 32: Navigation Bar
Navigation Bar At the top of the Home page in the browser interface is the navigation bar. These buttons are dynamic according to the page you visit and the carrier settings, and can include additional options. The following images are some examples of the navigation bar: The navigation prior to logging in. -
Page 33: Landing Page
Landing Page The Landing page is the page you see when you first connect to your MiFi 3352/3372 with your browser. It is also the page that guests connected to your MiFi 3352/3372 can see. The Landing page is where guests can see and interact with widgets. (See Widgets on page 30.) -
Page 34: Home Page
You have control over which widgets are shown on the Landing page and the widget settings. The Home page is where you can initiate a connection to the network. You can also set your MiFi 3352/3372 to auto-connect to the network. (See Internet Settings on page 45.) -
Page 35: Widgets
Widgets Widgets are programs that give you information quickly. For example, your MiFi 3352/3372 can give you the weather where you are right now or anywhere in the world. Another example is a widget that can help you track your data usage and visibly show you how much data you have left this period. -
Page 36: Mifi Settings
The Applications Menu includes File Sharing and Landing Page Settings. File Sharing Insert a microSDHC card before you turn on your MiFi 3352/3372. The microSDHC card is not hot- swappable. The microSDHC card section has additional information on how to use file sharing on your MiFi 3352/3372. -
Page 37: Landing Page Settings
Landing Page Settings You can configure how often your widgets connect to the network and which widgets appear on the Landing page. You can also configure who sees which widget. Guest users can only see the widgets you decide they should see. ➤... -
Page 38: Wi-Fi Configuration
Wi-Fi Profiles — to view or change settings for your Secure profile or to set up a • Temporary Hotspot. MAC Filter — to allow only certain devices to connect to your MiFi 3352/3372. • Wi-Fi Settings — to enable or disable broadcasting the network name or enable or •... -
Page 39: Wi-Fi Status
The Wi-Fi Clients section of the Wi-Fi Status page shows the clients that are currently connected to your MiFi 3352/3372. This is another way you can find the MAC address for a particular device when you are setting up MAC filtering. -
Page 40: Wi-Fi Profiles
Wi-Fi Profiles The Wi-Fi Profiles page allows you to configure your secure profile or set up a temporary hotspot. Opening the Page ➤ Choose Wi-Fi > Profiles from the menu bar. The Wi-Fi Profiles – Set Profile page opens. Wi-Fi Profiles Page This page provides the following information: Profile —... -
Page 41: Choosing A Profile
Choosing a Profile The browser interface allows you to select or modify a profile to use while browsing. You can choose one of three Wi-Fi profiles. Secure — You can set up this profile with the security measures you need to use your device •... -
Page 42: Mac Filter
It consists of 6 pairs of numbers and letters. The pairs of numbers may be separated by “-” or “:” (for example, 00-21-9B-1C-64-34 or 00:21:9B:1C:64:34). You can view the MAC address of any device currently connected to your MiFi 3352/3372 in the Wi- Fi Clients section of the Wi-Fi Status page. (See Wi-Fi Clients on page 34.) -
Page 43: Wi-Fi Settings
IMPORTANT Do not enable MAC filtering unless you have added your own MAC address to the trusted client list. Otherwise you will be unable to access your MiFi 3352/3372 until you use the Master Reset button. (See Using the Master Reset Button on page 65.) -
Page 44: Internet Configuration
Internet Configuration The Internet menu provides status information for your connection to the Internet, allows you to configure your MiFi 3352/3372 to work with your service provider, and view information about your MiFi 3352/3372. The section contains the following information: Internet Menu •... -
Page 45: Internet Status
Internet Status The Internet Status page provides information about the Internet connection. Opening the Page ➤ Choose Internet > Status from the menu bar. The Internet Status page opens. Internet Connection The Internet Connection section of the Internet Status page gives you the following information: Connection status •... -
Page 46: Internet Profiles
Select an existing profile from the Profile list and click Edit Internet Profile. NOTE – The default profile cannot be edited. – If the MiFi 3352/3372 is connected, the connected profile cannot be edited. The Internet Profiles – Edit Internet Profile page opens. ➋... - Page 47 ➌ Enter the information as provided by your network provider. Your provider may or may not require all of these fields. APN (Access Point Name) • Username (optional) • Password (optional) • Authentication Type — None, PAP, or CHAP • ➍...
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Page 48: Sim
The SIM page allows you to change the password and to unlock your SIM. Opening the Page ➤ Choose Internet > SIM from the menu bar. The SIM page opens. SIM Page The following steps describe how to lock, unlock, or change your SIM lock code. ➊... -
Page 49: Internet Diagnostics
Internet Diagnostics Page Sections 3G Modem The 3G Modem section of the Internet Diagnostics page gives you the following information about your MiFi 3352/3372: Manufacturer — manufacturer of this device • Model — model name or number of the device •... -
Page 50: Internet Settings
There are multiple options for auto-connect: Home Network — Your MiFi 3352/3372 only auto-connects to the home network when it is • Home and Roaming Network — Your MiFi 3352/3372 connects to any available network •... - Page 51 Network Technology The Network Technology setting determines how your MiFi 3352/3372 accesses the network. There are three options: Automatic — It scans for 3G signals and looks for GPRS/EDGE signals if it cannot locate 3G. • GPRS/EDGE Only — It only looks for GPRS/EDGE signals.
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Page 52: Router Configuration
Internet. You might use this if you have an FTP server on your system or play certain online games. TCP/IP — See your MiFi 3352/3372 IP address and MAC address. • Router Settings — Enable DHCP and VPN passthrough. -
Page 53: Port Filtering
Port Filtering Port Filtering allows you to enhance the security of your system by only allowing certain applications to reach the Internet. Opening the Page ➤ Choose Router > Port Filtering from the menu bar. The Port Filtering page opens. Port Filtering Page This page allows you to enable Port Filtering, select common applications to allow access to the Internet, and set up custom applications for access to the Internet. - Page 54 To set port filtering for custom applications: In order to set up port filtering for a custom application, you will need to know the port numbers (up to five ports or port ranges) and the protocol (TCP, UDP, or both) used by outgoing traffic. ➊...
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Page 55: Port Forwarding
➎ Enter the port number or port number range. You can enter up to five ports or port ranges for each application. Single port — enter the port number in both fields. • Port range — enter the beginning port in the left field and the ending port in the right •... -
Page 56: Tcp/Ip
The TCP/IP page opens. TCP/IP Page This page gives you the following status information about your device: Local IP Address • Subnet Mask • MAC Address of your MiFi 3352/3372 • DHCP Address Range used by the MiFi DHCP server •... -
Page 57: Router Settings
Router Settings The Router Settings page allows you to enable DHCP and allow VPN passthrough. Opening the Page ➤ Choose Router > Settings from the menu bar. The Router Settings page opens. Router Settings Page DHCP Server enable DHCP Server allows the device to automatically assign a local IP address to a new device joining your network (such as a wireless printer or additional laptop). -
Page 58: System Configuration
System Configuration The System Menu gives you access to settings and features that affect your MiFi 3352/3372 as a whole. The section contains the following information: System Menu • System Status • Power Management • Password • System Settings •... -
Page 59: System Status
You can restart your MiFi 3352/3372 from this page. ➤ Click Restart/Reboot to reset your MiFi 3352/3372 (as if you turned the power off then on again). IMPORTANT Your Internet and Wi-Fi connections will be lost and you will have to reconnect. -
Page 60: Software Update
Click Choose File to upload a software update file. Power Management Your MiFi 3352/3372 can turn itself off when it is idle and running on battery power. The Power Management page allows you to set the timing for when your MiFi 3352/3372 switches off. -
Page 61: Password
Power Management Page The Power Management page allows you to set your MiFi 3352/3372 to turn itself off when it is idle and running on battery power. ➤ Select when you want your MiFi 3352/3372 to turn off when it is idle and running on battery power and click Apply. -
Page 62: System Settings
System Settings The System Settings page allows you to change the interface language and the date and time format used in the browser interface. You can also enable the system log from this page. The system log is used for troubleshooting and should usually be left disabled. Opening the Page ➤... - Page 63 Localization This section allows you to set the language, date and time format, temperature and measurement units, and numeric format (decimal). ➊ Select the language you want to use from the list. ➋ Select the Date/Time format you want to use from the list. You can choose between 24 and 12 hour time display and European (dd/mm/yyyy) and U.S.
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Page 64: Troubleshooting
Troubleshooting Overview Common Problems and Solutions Using the Master Reset Button... -
Page 65: Overview
Overview The following tips will help solve many common problems encountered while using your MiFi device. Ensure you are using your MiFi device in the correct geographic region. • Ensure your network operator’s wireless coverage extends to your current location. •... -
Page 66: Common Problems And Solutions
Common Problems and Solutions Before you read on, all of the steps mentioned here are given in more detailed form elsewhere in the user guide. When a reference is given, click the link to go to the more detailed information. The following are some common problems and solutions. - Page 67 ➌ Open your wireless network connection list. Windows: Right-click the wireless icon and select View Available Networks. • Mac: Click the AirPort icon in the menu bar and pull down the list of networks. • ➍ Select the MiFi network name. Mac: It connects automatically.
- Page 68 How can I find out how many users are connected to my MiFi device? Open the MiFi Home page. The number of clients (users) currently connected to your MiFi ➤ device is in the WiFi section at the bottom of the screen. How can I set a new PIN for my SIM card? Set a new PIN using the MiFi browser interface.
- Page 69 Network Connections control panel. 1. Click Start > Control Panel > Network Connections. 2. A new network connection labeled Novatel Wireless Ethernet Adapter appears. NOTE For best results, install the SIM card in your MiFi device before you connect it to your computer.
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Page 70: Using The Master Reset Button
Using the Master Reset Button Your MiFi device comes with a master reset button that allows you to return it to its factory default state. The master reset button is recessed in a hole on the back of the device. You need a paperclip or similar object to push the button. -
Page 71: Product Specifications And Regulatory Information
Product Specifications and Regulatory Information Product Specifications Regulatory Safety Hazards Proper Battery Use and Disposal Limited Warranty and Liability... -
Page 72: Product Specifications
Product Specifications General Name: MiFi 3352/3372 Intelligent Mobile Hotspot Model: MiFi 3352/3372 Approvals: FCC; CE Marking; Industry Canada Weight: 2.86 oz 81 gm Dimensions: 2.44 in x 3.86 in x .60 in 62 mm x 98 mm x 15.3 mm WLAN: 802.11b/g 2.4 GHz... -
Page 73: Regulatory
Regulatory CE Marking Hereby, Novatel Wireless declares that this cellular and Wi-Fi device is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. DECLARATION OF CONFORMITY MIFI3352/MIFI3372 Novatel Wireless Technologies Ltd. Suite 200, 6715 – 8 Street NE Calgary, Alberta, Canada.T2E 7H7... - Page 74 NOTE: The Radio Frequency (RF) emitter installed in your device must not be located or operated in conjunction with any other antenna or transmitter, unless specifically authorized by Novatel Wireless Technologies.
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Page 75: Limitation Of Liability
Notwithstanding the foregoing, in no event shall Novatel Wireless and/or its affiliates aggregate liability arising under or in connection with the Novatel Wireless product, regardless of the number of events, occurrences, or claims giving rise to liability, be in excess of the price paid by the purchaser for the Novatel Wireless product. -
Page 76: Safety Hazards
Safety Hazards Do not operate your MiFi device in an environment that may be susceptible to radio interference resulting in danger specifically; Areas where prohibited by the law Follow any special rules and regulations and obey all signs and notices. Always turn off your •... -
Page 77: Proper Battery Use And Disposal
Proper Battery Use and Disposal CAUTION! Never dispose of batteries in a fire because they might explode. WARNING! In the event of a battery leak: • Do not allow the liquid to come in contact with the skin or the eyes. If contact has been made, wash the affected area with large amounts of water and seek medical advice. -
Page 78: Limited Warranty And Liability
(IV) damage caused by force of nature or act of any third person, (V) shipping damage, (VI) service or repair of Product by the purchaser without prior written consent from Novatel Wireless, (VII) products designated by Novatel Wireless as beta site test samples, experimental, developmental, reproduction, sample, incomplete or out of specification Products, or (VIII) returned products if the original identification marks have been removed or altered. -
Page 79: Glossary
Glossary... - Page 80 Glossary ● 3G — Third Generation. 3G refers to the third generation of mobile telephony technology. The evolution of 3G technology is as follows: GSM technologies » GPRS offered speeds up to 48.8 Kbps (began in 2000). » EDGE reached up to 384 Kbps (2003). »...
- Page 81 ● EDGE — Enhanced Data for GSM Environment or Enhanced Data rates for Global Evolution. A faster version of GSM wireless service, it allows data to be delivered at rates of 384 Kbps and enables the delivery of multimedia and other broadband applications. EDGE became available in 2001. ●...
- Page 82 ● microSD / microSDHC — A small, removable flash memory card available in various storage sizes. Some products have a slot that allows them to utilize this external memory. ● Network Operator — The vendor who provides your wireless access. Known by different names in different regions, some examples are: wireless provider, network provider, and service provider.
- Page 83 ● VPN Passthrough — A feature that allows a client to connect to a VPN server. ● WCDMA — Wideband Code-Division Multiple Access. A 3G mobile wireless technology that promises much higher data speeds to mobile and portable wireless devices. Another name for UMTS. ●...