Error Messages - Roche CoaguChek XS System User Manual

Error Messages

You may see the following error messages while using
the CoaguChek XS Meter. If you see an error message,
first try to correct the problem using the solution
described below. If the problem persists, call the
Roche Diagnostics Technical Service Center at
1-800-428-4674.
Error: Test Strip
Possible causes:
• A test strip was already
inserted when the meter
was turned on.
• The meter timed out
after you inserted the
test strip.
• The test strip is
unusable.
• The test strip is not a
CoaguChek XS PT test
strip.
Solution:
Remove the test strip.
Then repeat the test with
a new CoaguChek XS PT
test strip.
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