Roche CoaguChek XS System User Manual page 50

Error: Internal Error
An error occurred
during the internal
diagnostic test.
Error: Internal Error
44
Solution:
Turn the meter off and remove
the batteries. Wait at least 1
minute before re-inserting
the batteries into the battery
compartment. Re-set the date
and time as described in the
Meter Setup section of this
manual.
Caution: The date and time
must be set correctly.
Repeat the test. If you see the
same error message again, the
meter has a defect. Call the
Roche Diagnostics Technical
Service Center at 1-800-428-
4674.
Solution:
Because this error indicates
possible damage to the heater
plate contacts, call the Roche
Diagnostics Technical Service
Center at 1-800-428-4674 to
have the meter replaced.