Genie SC 1500, TriloG 1200 Operation & Maintenance Manual page 22

8
Troubleshooting
OPERATION
(continued)
PROBLEM
Noisy operation.
Door opener runs
slow.
POWERHEAD LEDS
Powerhead LED
Round LED
OFF
ON/RED/
STEADY
ON/RED/
FLASHING
ON/BLUE/
FLASHING
ON/PURPLE/
FLASHING
ON/RED/
FLASHING
OFF
OFF
22
Possible Problem
Long LED
Normal operation.
OFF
No response from unit.
ON/RED/
Limits NOT set properly.
STEADY
Program error.
ON/RED/
FLASHING
Component failure.
OFF
Remote NOT programmed.
Intellicode
OFF
programmed.
Safe-T-Beam
OFF
Safe-T-Beam
Door contact in UP or DOWN travel.
ON/RED/
FLASHING
Door component failure detected.
ON/RED/
Thermal cutout
STEADY
WHAT TO DO
®
1 remote NOT
®
physical obstruction.
®
signal interference.
Solution
None required.
Check power supply.
Contact a trained door system technician.
Re-program limits, see page s 6-7.
Unplug unit, wait 5 seconds, plug in.
Contact a trained door system technician.
Program remote, see pages 10-11.
Program remote using Intellicode
see page 10. Then program Intellicode
remote using instructions on page 14.
Remove obstruction, recheck unit.
Check alignment of Safe-T-Beam
nearest other Safe-T-Beam
Remove obstruction.
Check door spring, track, rollers, hinges and
fixtures.
DO NOT unplug unit.
Wait until LED clears before operating.
®
2 remote,
®
1
® pair and
®
pair, see page 19.