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DBC 422
DBC 425
AND
7.49
87
For more details bout the installation, see the read me file included in the
zip file.
Configuration
The file dialog4000.jnlp contains the configuration parameters. The file
can be updated with any text editor. The parameters are described in the
read me file.
IP Voice Recording
It is possible to record voice calls to a central recording equipment. The
phones that shall have recording are monitored via the CSTA interface
and this means that an Application Link or an Open Application Server
(OAS) must be used to provide the CTI interface to the recording system.
The call events and the IP address to the phones to be monitored are
sent over the CSTA interface.
For more information about the recording solution for MX-ONE Tele-
phony Server see Description for Voice Recording and the Interface
Description for VoIP Recording Interface.
The signalling between the recording system and the IP phones is based
on SIP, although the phone is using H.323. The recording system sends
an INVITE message to the phone to inform about the IP address to
where the voice packets shall be sent. A SIP ACK message orders the
phone to start forwarding the received and transmitted RTP streams to
the logger.
There are the following options:
1.
Total recording: all calls to the monitored calls are recorded
2.
Record on demand: the user can start and stop the recording by
pressing the recording key.
Note: It is only possible to record IP phones. No other types of phones
shall be monitored.
The voice stream is sent un-encrypted to the recording equipment, if the
original call is without encryption. If the call is encrypted, the telephone
forwards an encrypted voice stream to the recorder. In this case the
encryption keys are sent via the CSTA interface to the recording equip-
ment.
There are a number of parameters in the configuration file for voice
recording, see Configuration File for DBC 42x.
The shortcut key for recording on the phone is initiated from the PBX.
Total recording
1531-DBC 422 02 Uen B3 2013-12-02
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