Troubleshooting, Mykey - Ford 2013 C-Max Full Hybrid Owner's Manual

68
MYKEY TROUBLESHOOTING
Condition
I cannot program a
key.
I cannot program the
optional settings.
I cannot clear the
restricted keys.
I lost the only admin
key.
I lost a key.
2013 C-Max Full Hybrid (34h)
Owners Guide gf, 1st Printing
USA (fus)
MyKey
Potential Causes
• The key in the ignition does not have admin
privileges.
• The key in the ignition is the only admin key
(there always has to be at least one admin
key).
• The intelligent access key is not in the
backup slot (vehicles with push button start).
• SecuriLock passive anti-theft system is
disabled or in unlimited mode.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See the Using MyKey with
Remote Start Systems chapter.
• The key in the ignition does not have admin
privileges.
• No keys are programmed to the vehicle. See
the Creating a MyKey chapter.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See the Using MyKey with
Remote Start System chapter.
• Key in the ignition does not have admin
privileges.
• No restricted keys are programmed to the
vehicle. See the Creating a MyKey chapter.
• The vehicle has been started using a remote
start system that is not programmed with
admin privileges. See the Using MyKey with
Remote Start System chapter.
• Purchase a new key from your authorized
dealer.
• Program spare keys as outlined under
SecuriLock in the Security chapter.