Call Queue; Create Agent - D-Link DVX-2004 User Manual

Listen to the message
Note:
1) If you would like using this function, you must write correct email address in "extension
settings"
2) You need configure SMTP and Email model in【VoiceMail】, please check the details
in the following chapter【VoiceMail】

3.8 Call Queue

3.8.1 Create Agent

Check agent in the 【Extension Settings】 --- 【Advanced Options】 , then assign agent and
Ring Strategy in 【Call Queue】, please learn from the following configuration interface:
Item
Queue Number
Queue Name
Ring Strategy
This option defines the extension number that may be
dialed to reach this Queue.
This option defines a name for this Queue, eg. "Sales"
RingAll -- Ring
answers(default).
RoundRobin -- Take turns ringing each available Agent.
27
Explanation
All available Agents until one