D-Link DVX-2004 User Manual page 42

Agent Callback Login
Extension
Agent Logoff Extension
Pause Queue Member
Extension
Unpause Queue
Member Extension
each call is preceded by a warning tone. Calls are ended by
pressing the "*" key.
Extension to be dialed for the Agents to Login to the Specific
Queue.
Same as Agent Login Extension, except you do not have to
remain on the line.
Agent logoff from the queue.
'Pauses' a queue member. so that the member can not
receive calls.
'Unpause' a queue member who is 'paused' previously. so
that the member can receive calls again.
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