Single Slot Usb Cradle - Motorola MC67 User Manual

Single Slot USB Cradle

Troubleshooting the Single Slot USB Cradle
Table 11-2
Symptom
LEDs do not light
when MC67 or spare
battery is inserted.
MC67 battery is not
charging.
Spare battery is not
charging.
During data
communication, no
data transmits, or
transmitted data was
incomplete.
Possible Cause
Cradle is not Ensure the power cable is connected securely to both the
receiving power. cradle and to AC power.
MC67 is not seated Remove and re-insert the MC67 into the cradle, ensuring it is
firmly in the cradle. firmly seated.
Spare battery is not Remove and re-insert the spare battery into the charging slot,
seated firmly in the ensuring it is firmly seated.
cradle.
MC67 was removed Ensure cradle is receiving power. Ensure MC67 is seated
from cradle or
correctly. Confirm the main battery is charging. Tap
cradle was
Settings > Power > Battery tab. The 3600 mAh battery fully
unplugged from AC
charges in less than six hours.
power too soon.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
The MC67 is not Remove and re-insert the MC67 into the cradle, ensuring it is
fully seated in the firmly seated.
cradle.
Extreme battery Battery does not charge if ambient temperature is below 0°C
temperature. (32°F) or above 40°C (104°F).
Battery not fully Remove and re-insert the spare battery in the cradle, ensuring
seated in charging it is firmly seated.
slot.
Battery inserted Re-insert the battery so the charging contacts on the battery
incorrectly. align with the contacts on the cradle.
Battery is faulty. Verify that other batteries charge properly. If so, replace the
faulty battery.
MC67 removed Replace MC67 in cradle and retransmit.
from cradle during
communications.
Communication Perform setup as described in the MC67 Integrator Guide.
software is not
installed or
configured properly.
Maintenance & Troubleshooting 11 - 9
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