Part Fifteen: Technical Support & After-Sale Service - Lixmark D90E series User Manual

Wireless barcode scanner
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Barcode data can't be
displayed in the PC
after scanning
successfully.
Mess code appeared
after barcode data
sending to PC
Part Fifteen: Technical Support & After-Sale Service
In normal use of this product, the warranty is one year. During warranty period,
all quality problems that due to raw material or production process, our
company can repair for free. All the problem or damage that due to the behave
which result from the operating not according to User's Manual, install yourself,
dismantle yourself or misapplication, our company provide the warranty
maintenance , but need proper service charges and parts cost.
Warranty Principle:
1.
Warranty period is one year.
2.
During warranty period, in the normal use of this product (judge by the
technical personnel that authorized by our company), all the damage and
broken parts can be repaired or exchanged for free.
3.
During warranty period, the product that is repaired or changed before by
other maintenance personnel who does not belong to our maintenance
center, or the damage that due to improper installing, wrong input voltage,
improper using, accident, or nature calamities not belong to warranty
scope.
4.
Our company consider the serial number and the date/lot number of parts
Wrong output mode
Check whether PC is
poisoned or not.
16
common function setting
barcode series. This function
will help clearing the
recorded barcode data.
Alarm will be stopped after
clearing finished. If still
need memory record
function, please scan
"memory function enable"
Check whether output mode
is set to serial output mode.
Regarding the details, please
check the advance setting in
thirteen section of user's
manual appendix.
Kill poison.

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