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I I U I J U I G ~ I I U U ~ I I I ~
L I I V G I U ~ G I-UGUGI
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Common Problems
Return Address Image Problems
Problem: Characters in the return address appear bold or
smudged.
Solutions: Move the return address further from the corner of
the envelope. It should be no closer than .6 id15 mm from the
edge.
Also,
the area of the return address is thicker than the rest
of the envelope; try to flatten the corner with a pen or pencil. If
the problem continues, configure your software or BASIC
program
to print in reverse landscape. This requires inserting
the opposite end of the envelope into the feeder first (that is,
instead of inserting envelopes so that the top of the envelope
faces the left side of the feeder, insert envelopes so the top faces
the right side). The BASIC command for selecting reverse
landscape is:
20 LPRINT CHR$(27);"&l6h8la303E";
Replace line 20 of the BASIC program listed in the section
"Printing Envelopes Using a Basic Program" (chapter 3) with this
line.
Marginal Print Quality
Problem: Print quality is poor.
Solution: Position addresses so print is not over envelope seams
or closer than .6 i d 1 5 mm from the envelope edge. If you suspect
a print quality problem with your printer, run an envelope
self-test by following the instructions in "To Print an Envelope
Self-Test," in this chapter, to verify operation of your feeder.
Blank Envelopes
Problem: Envelopes feed correctly but nothing prints.
Solution: Check margin settings and envelope size selection.
Make sure commands are entered correctly if you are using a
BASIC program. Be careful to distinguish between the lower
case letter
1
(e)
and the number one (1) and the number zero
(0)
and an uppercase letter
0.
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