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rouaiesnooring envelope reeaer rroDiems
Customer Support
Customer Support
Hewlett-Packard offers the support services listed below. To
troubleshoot your envelope feeder, first, refer
to your manuab);
next, call your dealer; then call Hewlett-Packard's Customer
Support Center.
Refer t o the Manuals
This manual, your printer user's reference manual, and the HP
LaserJet Software Application Notes for your printer provide the
information you need to set up, use, and troubleshoot the
envelope feeder on your own. Research these manuals first to
find answers to your questions before calling your dealer or the
Hewlett-Packard Customer Support Center.
Call Your Dealer
If you are unable to find what you need in the manuals listed
above, call the dealer from whom you purchased the feeder. Your
dealer understands your software and equipment and can help
you solve most problems.
Call Hewlett-Packard's Customer Support Center
If your dealer cannot help you, call Hewlett-Packard's Customer
Support Center. This option connects you to a group of support
personnel in Boise, Idaho, who can answer questions about your
HP LaserJet printer and envelope feeder. Call 1-208-323-2551,
Monday through Friday from 7
AM
to 6 PM, Mountain Time
(Wednesday 7
AM
to
4 PM).
Before you call, however, make sure you referenced your manuals
for answers
to your questions or asked your dealer for help. If
you call the support center, please have the model number of
your equipment handy. Also, if possible, call from a phone close
to your equipment, as you may need to operate your equipment
while talking with support center personnel.
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