Troubleshooting; Overview; General Problems - HP SDCAB-0603 User Manual

5 Troubleshooting

5-1 Overview

This chapter contains the troubleshooting information for the WPS. If, after following the advice in
these documents, the WPS still does not function properly, please contact your dealer for further
advice.

5-2 General Problems

If, after several attempts to connect with the WPS, the icon in the system tray still indicates a "no-
good" status.
Solution
Make sure there is no other station user occupying the WPS. When you move cursor to the
•
WPS icon, there should be a "No Connection" message.
Check to see if the wireless connection between your PC and the WPS is working. Ping
•
192.168.173.1 from command mode. The WPS should respond to ping request from your
Dongle.
Make sure the printer's USB cable is connected to the WPS and the printer is powered on.
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