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TrOUbleStIOOtlng
tnvelope
t-eeder problems
Common Problems
Common Problems
The following problems may occur during operation of your
envelope feeder.
Note
Refer to your printer user's reference manual for information
about envelope specifications and for troubleshooting help.
Prints on Paper Instead of Envelopes
Problem: The address prints on a piece of paper instead of the
envelope.
Solution: The most likely cause is that software commands are
overriding control panel settings. Refer to the HP LaserJet
Software Application Notes for your printer for information about
printing envelopes with your software, or consult your software
documentation. If you are using a BASIC program, you may have
mistyped the command. Check t o see that all commands are
typed properly.
Envelope Wrinkling
Problem: Envelopes are wrinkled after printing.
Solutions: Before inserting envelopes into the feeder, run a pen
or pencil over the envelope edges to flatten them. A long-term
solution is to use envelopes with tight construction and sharply
creased folds. (Baggy construction may cause an envelope to
buckle as it passes through the printer.) When storing
envelopes, make sure they lie flat so the edges will not be
damaged.
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