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Incomplete Call Handling Service
Calls are considered incomplete when there is no answer or if the line is busy.
There are 6 options for the Incomplete Call Handling Service:
(1) to record a message from the caller,
(2) transfer the caller to a covering extension,
(3) page the mailbox owner via the PBX,
(4) notify the mailbox owner via beeper,
(5) transfer the caller to the operator, or
(6) let the caller try another extension.
Integration
Required between the VPS and the PBX. See Inband Signaling and DPT
Integration.
Intercept Routing No Answer
Transfers an unanswered call to another extension, or to the VPS. (This is a PBX
feature.)
Intercom Paging
(Available with DPT Integration only.) Allows up to 16 different paging groups. An
outside party can reach a subscriber who is away from her telephone using either
internal or external page groups. For a Caller ID caller, if her name has been
recorded for the Caller Name Announcement feature, the name will be announced
at the end of the page.
Interview Service
A special type of subscriber mailbox that enables the subscriber to record up to 10
questions. After the answers are recorded, the Message Waiting Lamp turns on at
the subscriber's telephone. (Good for claims departments, order desks, job
applications, etc.)
Keypad
All touchtone keys on the telephone.
LCD
Liquid crystal display
Live Call Screening
(Available with DPT Integration only.) The proprietary telephone works like an
answering machine. The subscriber can hear the caller through the speakerphone
or the handset while the message is being recorded.
Subscriber's Guide
Glossary
59
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