SERVICE POLICY
In the event of you needing to contact the Creda Technical Hotline, the
following procedure should be followed:-
Before telephoning the Creda Technical Hotline you should
1
ensure that you have the model number, power rating,
serial number and date of purchase.
The Creda Technical Hotline will be able to inform you whether
2
the fault can be rectified by the provision of a replacement part
or an on site visit by a Qualified Service Engineer.
If a service call is booked, you or a representative must be
3
present during the Engineers visit.
A charge will be made where a call under the terms of the
4
guarantee has been booked and a failure was not product
related, or an engineer arrives and is not able to gain access.
If the product is no longer covered by the Guarantee, a charge
5
will be made for the site visit and for any parts supplied.
Technical Hotline
Telephone: 08709 000430 Fax: 08709 000530
Email: technical-services@applied-energy.com
9.00 am - 5.00 pm Monday to Friday
11/2008
Thermostatic Power Shower
Installation Instructions
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7
+ +
IMPORTANT!
This Step-by-Step guide should be given to the customer
after installation and demonstration.
Creda
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5
3
2
1
FLOW
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