Faqs - Panasonic Viera X50D series Operating Instructions Manual

FAQs

Before requesting service or assistance, please follow these simple guides to resolve the problem.
If the problem still persists, please contact your local Panasonic dealer for assistance.
White spots or shadow images (noise)
● Check the position, direction, and connection of the aerial.
Neither image nor sound is produced
● Check the TV is turned on.
●
Check the mains lead is plugged into the TV and the socket outlet.
●
Check the correct input mode is selected.
●
Check the Picture Menu (p. 25 - 26) and volume.
● Check all required cables and connections are firmly in place.
Black and white picture
● Check that the output of the external equipment matches the input of the TV.
[VIERA Link] function does not work and an error message appears
● Confirm the connection.
●
Turn the connected equipment on and then switch the TV on.
The screen becomes dim
●
This occurs when the contrast is lowered automatically to avoid image retention in the following conditions without
any user operation for a few minutes:
No signal in AV mode
•
Selected locked channel
•
Selected invalid channel
•
Displayed menu
•
Thumbnail or still picture in Media Player or DLNA operations
•
Problem
Chaotic image, noisy
No image can be
displayed
Blurry or distorted image
(no sound or low volume)
Unusual image is
displayed
No sound is produced
Sound level is low or
sound is distorted
Unusual sound from the
TV
(p. 53, 54)
●
Set [P-NR] in the Picture Menu to remove noise.
●
Check nearby electrical products (car, motorcycle, fluorescent lamp).
● Is [Contrast], [Brightness] or [Colour] in the Picture Menu set to the minimum?
(p. 25)
●
Reset channels.
● Turn the TV off with Mains power On / Off switch, then turn it on again.
● If the problem persists, initialise all settings.
●
Is "Sound mute" active?
●
Is the volume set to the minimum?
●
Sound signal reception may be deteriorated.
● Set [MPX] (p. 28) in the Sound Menu to [Mono].
●
When power is on, drive noise may be heard from inside the TV (not a sign of
faulty operation).
(p. 55)
Causes / Actions
(p. 31, 32)
(p. 9)
(p. 25)
[Shipping Condition] (p. 34)
71