Blackberry Porsche P'9983 User Manual

Blackberry Porsche P'9983 User Manual

Smartphone
Table of Contents

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PORSCHE DESIGN
P'9983 Smartphone
User Guide
Version: 10.3

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Table of Contents
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Summary of Contents for Blackberry Porsche P'9983

  • Page 1 PORSCHE DESIGN P'9983 Smartphone User Guide Version: 10.3...
  • Page 2 Published: 2014-09-22 SWD-20140922160040414...
  • Page 3: Table Of Contents

    Contents Setup and basics............................7 New in this release............................7 Your device at a glance..........................13 What's different about the BlackBerry 10 OS?..................14 Notification icons............................20 Menu icons..............................21 Setting up your device..........................21 Using gestures............................24 Personalizing your device...........................32 Find customer support..........................32 Device Switch.............................
  • Page 4 Settings..............................121 Customize your device settings....................... 121 Update your device software........................125 Battery and power............................ 126 Connections..............................133 BlackBerry Keyboard and typing......................156 Language..............................161 Keyboard input methods.......................... 163 Screen display............................172 Accessibility.............................. 173 Media cards and storage..........................173 Using your device with BlackBerry Link....................178 Applications and features........................
  • Page 5 Security and backup..........................259 Passwords and locking..........................259 BlackBerry Protect............................263 Security settings............................264 Legal notice.............................269...
  • Page 7: Setup And Basics

    User Guide Setup and basics Setup and basics New in this release Introducing BlackBerry 10 OS version 10.3 BlackBerry 10 OS version 10.3 is designed to help you stay productive and do more with your BlackBerry device. This release introduces exciting new features, such as BlackBerry Blend and BlackBerry Assistant.
  • Page 8 User Guide Setup and basics Things you can do with the BlackBerry Assistant, Android app support Get apps and games designed for Android smartphones and install them on your BlackBerry device with the Amazon Appstore! Your device uses BlackBerry Guardian to check the integrity of the Android apps you download to your device.
  • Page 9: Blackberry Hub

    User Guide Setup and basics BlackBerry Hub With a single tap, BlackBerry Hub Instant Actions let you quickly sort and manage messages in the list view of the BlackBerry Hub! From the BlackBerry Hub, you can also file sent email messages, set how frequently an IMAP account syncs with your BlackBerry device, download and save all the attachments in an email message with a single tap, delete the text of the original email when you reply, and automatically save a draft version of an email message by leaving the BlackBerry Hub.
  • Page 10: Blackberry Story Maker

    User Guide Setup and basics note. You can group tasks into task lists, group notes into folders, and use tags to categorize tasks and notes. The BlackBerry Remember app is more closely integrated with the Calendar app. You can create a task in the BlackBerry Remember app, and view the task in the BlackBerry Remember app and the Calendar app.
  • Page 11 User Guide Setup and basics From the BlackBerry Story Maker app, you can easily add favorite pictures and videos to your stories. You can also personalize your stories by changing the theme and editing the pictures and music, before sharing the stories with your friends, colleagues, and family. Related information Editing stories in BlackBerry Story Maker, Add to or delete media from an existing story,...
  • Page 12: Settings Menus

    User Guide Setup and basics Music A marquee banner is displayed at the top of the Music app. The marquee banner gives you details about the song that is currently playing, and lets you play, pause, and change the song. Also new in the Music app is a Favorites view which lets you quickly see your favorite songs.
  • Page 13: Your Device At A Glance

    User Guide Setup and basics Advanced interactions are designed to improve the battery life of your BlackBerry device and to help you do things faster. Advanced interactions let you control the behavior of your device when you move it in a certain manner.
  • Page 14: What's Different About The Blackberry 10 Os

    User Guide Setup and basics 1. Headset jack 2. Lock screen (Press); Power on/off (Press and hold); Reset (Press and hold for 10 seconds) 3. Front camera 4. Notification LED 5. Volume up 6. Mute (Press); BlackBerry Assistant (Press and hold) 7.
  • Page 15: How Do I Get Back To The Home Screen

    User Guide Setup and basics How do I get back to the home screen? To get back to the home screen at any time, swipe up from the bottom of the screen. How do I get to the menu? There is no Menu key ( ) on your BlackBerry 10 device.
  • Page 16 User Guide Setup and basics Note: In an app, to find the device settings, use two fingers and swipe down from the top of the Settings. screen. Tap Where is my email or other messages? All of your email, text messages, social networking notifications, missed calls, and voice mail messages can be found in the BlackBerry Hub.
  • Page 17: Where Are My Apps

    User Guide Setup and basics Where are the phone keys and my notification settings? To answer a call, touch the circle at the bottom of the screen and slide your finger to the left. Release your finger when the circle covers To decline a call, touch the circle at the bottom of the screen and slide your finger to the right.
  • Page 18 User Guide Setup and basics How do I edit or move text? There is no trackpad or trackball on your BlackBerry 10 device. You can use the touch screen to select, cut, copy, and paste text or move the cursor. Select text Touch and hold a character or word.
  • Page 19: Where Do I Find My Files

    User Guide Setup and basics Tip: Make sure that you place your finger on the outer part of the circle so that you can still see the cursor. Where are my tasks, memos, and voice notes? • If you used BlackBerry Link to transfer the files from your old BlackBerry device to your new device, your tasks, memos, and voice notes should be in the new BlackBerry Remember app.
  • Page 20: Notification Icons

    User Guide Setup and basics Settings > About. To change On the home screen, swipe down from the top of the screen. Tap the type of information displayed, tap an option in the drop-down list. In a message, note, or task, you can type myver followed by a space, to see your device model and the BlackBerry 10 OS version it is running.
  • Page 21: Menu Icons

    User Guide Setup and basics Icon Description LinkedIn message Phone call Voice mail message Notification messages from apps and services such as BlackBerry World Menu icons Tip: If you aren't sure what a menu icon means, touch and hold the icon to see what it does. Slide your finger off the icon to avoid selecting it.
  • Page 22: Insert The Sim Card

    User Guide Setup and basics If you want more storage for pictures, videos, music, and documents, insert a media card (microSD card). When you're ready, open the Setup app. This app helps you transfer content from your old device, and add your email, BBM, instant messaging, and social networking accounts.
  • Page 23: Insert Or Remove The Battery

    User Guide Setup and basics Insert or remove the battery Before you start using your BlackBerry device, you should charge the battery. The battery in the box that your device came in isn't fully charged. 1. To remove the back cover, pull up the bottom of the cover. 2.
  • Page 24: Using Gestures

    User Guide Setup and basics Set up your device using the Setup app If your device is connected to a mobile network or a Wi-Fi network, you can use the Setup app to do any of the following: • Add your email, BBM, instant messaging, and social networking accounts •...
  • Page 25 User Guide Setup and basics 2. To see your messages in the BlackBerry Hub, slide your finger from left to right. 3. To see the apps that are open (if any), slide your finger from right to left. To see all your apps, continue sliding your finger from right to left.
  • Page 26: Show The Menus

    User Guide Setup and basics Peek at the BlackBerry Hub To see your messages, you can peek at the BlackBerry Hub, or open it, from anywhere on your BlackBerry device. From the bottom of the screen, slide your finger up and to the right. Tip: Keep your finger on the screen while you peek at the BlackBerry Hub.
  • Page 27: Scroll And Move Between Items

    User Guide Setup and basics Tip: To see the names of the icons that appear on the right side of the screen, touch and hold the icon. Slide your finger off the icon to avoid selecting it. • To find the settings and help for an app, swipe down from the top of the screen. •...
  • Page 28: Use A Slider

    User Guide Setup and basics • To move between the BlackBerry Hub and your apps, slide your finger left and right. Use a slider If a slider appears on your screen, you can use the slider to progress through a file, such as a song or video, or scroll through multiple pages, such as the pages of an eBook.
  • Page 29: Select Items

    User Guide Setup and basics Select items Do any of the following: • To select an item, simply tap it. If the item can be opened, it opens. • To highlight an item without opening it, touch and hold the item. •...
  • Page 30 User Guide Setup and basics • To zoom out, slide your fingers together. Advanced interactions If you’re looking for ways to do things more quickly or to extend battery life, consider using the following gestures: • Lift to wake gesture •...
  • Page 31 User Guide Setup and basics To turn on this feature, tap Settings > Advanced Interaction. Turn on the Lift to wake switch. Flip to mute If you turn on this feature and receive a call, but it isn’t a convenient time for you to respond, you can turn your device facedown to silence the ring tone or vibration.
  • Page 32: Personalizing Your Device

    User Guide Setup and basics Settings > Advanced Interaction. Turn off the Flip to save power To turn off this feature, tap switch. Personalizing your device Learn how to personalize your device and make it uniquely yours. For example, you can change settings, download apps, change your ring tone, and set your wallpaper.
  • Page 33 User Guide Setup and basics Preparing to switch devices Before you begin switching to your new BlackBerry 10 device, take a moment to make sure that you have completed the following checklist. • Complete all of the instructions in the Setup app that opens the first time that your BlackBerry 10 device starts after you insert the battery.
  • Page 34 User Guide Setup and basics Transfer method Data transferred Requirements • Phone history • Wireless connection profiles BlackBerry Link Data saved to the storage space • BlackBerry Link installed on a on your previous device, computer including the following: • Computer •...
  • Page 35 User Guide Setup and basics Note: If your device is activated on an Enterprise Mobility Management solution from BlackBerry, contact your administrator to verify if you are able to back up and restore your device data. See which version of device software is installed on your previous device If you're switching from a BlackBerry device, to see which version of software is installed on your previous device, on the home screen of your previous device, do one of the following: •...
  • Page 36: Transfer Data To A New Device Using A Computer And Blackberry Link

    User Guide Setup and basics Transfer data using the Device Switch app You can use the Device Switch app to transfer data from a BlackBerry, an iPhone, or an Android device to your new BlackBerry 10 device. In order to use the Device Switch app, both of your devices should be connected to the same Wi-Fi network.
  • Page 37 User Guide Setup and basics When you switch to a new BlackBerry 10 device using a media card, you can move alarm settings, BBM contacts, BlackBerry Browser bookmarks, text messages (SMS and MMS), phone history, and wireless connection profiles. This feature is designed to move the data in your personal space but not the data in your work space.
  • Page 38: After You Switch Devices

    User Guide Setup and basics 3. Tap Accounts. 4. Tap Email, Calendar and Contacts. 5. Enter the email address for the account that you want to add. 6. Tap Next. 7. Enter the email account password. 8. Tap Next. After you add the email account, any calendar and contact information associated with that account is accessible on your new BlackBerry 10 device.
  • Page 39 User Guide Setup and basics Devices running BlackBerry 7 or later 1. On the home screen of your previous device, click the Options app. 2. Click Security > Security Wipe. 3. Select all of the items that you want to delete. 4.
  • Page 40: Blackberry Id

    User Guide Setup and basics Some of the data from my previous device isn't on my new device The type of device you transferred data from and the version of device software on your previous device determines what data can be transferred to your new device. For a list of the type of data that is www.blackberry.com/deviceswitch transferred, visit Try any of the following:...
  • Page 41: Change Your Blackberry Id Information

    User Guide Setup and basics 1. To create a new BlackBerry ID when you set up your BlackBerry device, on the BlackBerry ID screen, tap Create New. 2. Complete the instructions on the screen. Confirm your BlackBerry ID username When you create a BlackBerry ID, you receive an email message that allows you to confirm the email address that you use as your BlackBerry ID.
  • Page 42: How Do I Reset My Lost Or Forgotten Blackberry Id Password

    User Guide Setup and basics Find your BlackBerry ID on your old device If you have previously created a BlackBerry ID and are switching to a new BlackBerry device, it's important to sign in using your existing BlackBerry ID, as many of your apps and settings are associated with it.
  • Page 43: Phone And Voice

    User Guide Phone and voice Phone and voice Phone While on a call, you can switch between the speakerphone, headset, and handset; mute a call; or start a conference call by making another call. You can also open the dial pad, make notes while on a call, and move a call to BBM Video.
  • Page 44: Making And Receiving Calls

    User Guide Phone and voice Icon Description Split a conference call into multiple calls Move a call to BBM Video Making and receiving calls Make a call 1. In the Phone app, tap 2. Dial a number. 3. Tap Call. name >...
  • Page 45 User Guide Phone and voice default, if the caller is a BBM contact, the Reply Now message is sent as a BBM message. If the caller isn't a BBM contact, the Reply Now message is sent as a text message. Depending on the recipient of the Reply Now message, additional text messaging charges might apply.
  • Page 46 User Guide Phone and voice 2. Tap > Bluetooth. 3. Turn on the Automatically Answer a Call When Connected to a Headset switch. When you turn on this feature and you have a Bluetooth headset connected to your BlackBerry device, your calls are automatically answered after 5 seconds.
  • Page 47 User Guide Phone and voice 1. While on a call, tap 2. Do any of the following: • Tap a phone number, name, or speed dial contact. • Tap . Tap a contact. • Tap . Dial a number. 3. To merge both calls and start a conference call, tap To add more people to the conference call, repeat steps 1 to 3.
  • Page 48 User Guide Phone and voice Delete a contact from your keyboard speed dial list 1. In the Phone app, swipe down from the top of the screen. 2. Tap > Keypress Speed Dial. 3. Touch and hold a contact or number. 4.
  • Page 49: Phone Options

    User Guide Phone and voice Phone options Turn on Priority Calling If you have multiple phone lines, you can make calls with the phone line you want using the Priority Calling feature. With Priority Calling, you can assign a phone line or app to use when you make calls. 1.
  • Page 50 User Guide Phone and voice 2. Tap > Smart Dialing. • To change the default country code, tap Country Code. Tap a country. • To change the default area code, in the Area Code field, type an area code. Tap any of the drop-down lists to change other smart dialing options. Limit the phone numbers that you can call When you set up and use fixed dialing numbers, you can only make calls and send text messages to the phone numbers that you added to the fixed dialing numbers list.
  • Page 51: Notifications And Ring Tones

    Your Porsche Design P’9983 smartphone from BlackBerry includes a unique and customized ring tone that only the owners of the Porsche Design P’9983 smartphone from BlackBerry have access to. 1. On the home screen, swipe down from the top of the screen.
  • Page 52 User Guide Phone and voice How do I turn off all sounds and ring tones except for calls? 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Notifications. 3. In the Mode drop-down list, tap Phone Calls Only. Tip: You can turn on the ring tone for calls while your BlackBerry device is in bedside mode.
  • Page 53: Change The Notification Settings For Level 1 Alerts

    User Guide Phone and voice Turn off all notifications and ring tones 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Notifications. 3. In the Mode drop-down list, tap All Alerts Off. Change the notification settings for Level 1 alerts To change the notification settings for Level 1 alerts, in the BlackBerry Priority Hub settings you need to first add a rule and select the Enable Level 1 Alert check box on the Add Rule screen.
  • Page 54: About Lock Screen Notifications

    User Guide Phone and voice Respond directly to Instant Previews You can use the Instant Previews feature to reply to your BBM messages and text messages (SMS and MMS) without leaving the app that you're currently in. While you're responding to a preview, incoming messages outside of the current conversation aren't displayed as Instant Previews notifications.
  • Page 55: Voicemail

    User Guide Phone and voice Set Lock Screen Notifications to only display the sender info You can set your BlackBerry device to only display the sender information in Lock Screen Notifications and to hide the subject and message content. 1. On the home screen, swipe down from the top of the screen. 2.
  • Page 56: Set Up Your Voicemail

    User Guide Phone and voice reply to the person who left you a voicemail message, or delete a voicemail message from within the Phone app or the BlackBerry Hub. Your service provider might automatically delete messages after a certain period of time. If you don't want a message to get automatically deleted, you can save it to your device.
  • Page 57 User Guide Phone and voice 3. Tap > Change Voicemail Greeting. 4. In the Greeting drop-down list, do one of the following: • To play your phone number as your voicemail greeting, tap Phone Number. • To play your name as your voicemail greeting, tap Name. •...
  • Page 58 User Guide Phone and voice...
  • Page 59: Blackberry Hub And Email

    User Guide BlackBerry Hub and email BlackBerry Hub and email BlackBerry Hub and email The BlackBerry Hub gathers all of the messages, notifications, and events that you receive from your different accounts into one convenient location. In the BlackBerry Hub, you can receive and respond to email, text messages, or BBM chats all in the same place.
  • Page 60 User Guide BlackBerry Hub and email Keyboard shortcuts: BlackBerry Hub In the list of messages Action Shortcut Press C Compose a message Press S Search the BlackBerry Hub Go to the next unread message in the list Press U Move to the top of your list of messages and Press T notifications Press B...
  • Page 61 User Guide BlackBerry Hub and email 3. Tap Next. 4. Enter the password for the account. 5. Tap Next. 6. Change any additional settings (for example, the types of content to sync with your device). 7. Tap Done. Add a social networking or Evernote account You can add a Facebook, Twitter, LinkedIn, or Evernote account to your device.
  • Page 62 User Guide BlackBerry Hub and email your work account and have it use Microsoft Exchange ActiveSync. For more information, contact your administrator. Make sure you know the following from your administrator: • Your username • Your enterprise activation password • Server name 1.
  • Page 63 User Guide BlackBerry Hub and email 1. On the Add Account screen, tap > IBM Notes Traveler. 2. Enter the username, email address, password, and server address for the account. • To turn off push email, turn off the Push switch. To set how frequently your device checks for new messages, in the Sync Interval drop-down list, tap an option.
  • Page 64 User Guide BlackBerry Hub and email Change account settings You might want to change the settings for an account if you changed the password for the account, if you want to change the display name for the account, or if you want to use different synchronization settings.
  • Page 65 User Guide BlackBerry Hub and email BlackBerry Hub message list icons Icon Description Unread email Read email Meeting or event invitation New Facebook notification Email with attachment Draft message Email messages grouped by subject in a conversation thread Unread text message (SMS) Read text message Text message with attachment (MMS) Draft text message...
  • Page 66 User Guide BlackBerry Hub and email • To go to the top of your list of messages and notifications, tap • To go to the bottom of your list of messages and notifications, tap View messages by account or message type If you want to see messages only from a particular account (for example, your personal email account) or by a type (for example, your text messages), you can filter them.
  • Page 67 User Guide BlackBerry Hub and email View only your priority messages In the BlackBerry Hub, do one of the following: • Tap > Priority Hub. • If your Pinch Filter Criteria is set to Priority Messages, slide your fingers together to zoom in on your priority messages.
  • Page 68 User Guide BlackBerry Hub and email • To flag messages with a specific subject as priority, enter a subject in the Subject field. • To flag messages that are sent directly to you or that you are cc'd on as priority, select the Sent Directly to Me or the Cc: to Me checkbox.
  • Page 69 User Guide BlackBerry Hub and email 4. When the download is complete, touch and hold the attachment. • To share the attachment, tap • To save the attachment, tap Tip: To share or save multiple attachments, tap > . Select some attachments. Tap Send email and messages from the BlackBerry Hub From the BlackBerry Hub, you can send email, text messages, Facebook messages, direct Twitter messages, LinkedIn messages, BBM messages, or other types of chat messages, depending on your...
  • Page 70: Managing Messages

    User Guide BlackBerry Hub and email Tip: When you send an email with a picture attachment, you can reduce the size of the message by reducing the size of picture attachments. On the Image Size screen, tap a size. Tap Send. Add a BCC recipient to an email 1.
  • Page 71 User Guide BlackBerry Hub and email • To delete a single message, touch and hold the message. Tap • To delete more than one message, touch and hold a message. Tap . Tap the other messages you want to delete. Tap >...
  • Page 72 User Guide BlackBerry Hub and email Manage your messages with BlackBerry Hub Instant Actions BlackBerry Hub Instant Actions allow you to quickly triage messages, conversations, and events in the BlackBerry Hub. In the list view, you can mark messages as read or unread, and file, flag, or delete messages.
  • Page 73 User Guide BlackBerry Hub and email • To save the picture, tap • To share the picture, tap • To set the picture as a contact picture, tap Save a draft email 1. While composing an email, tap Cancel. 2. In the dialog box, tap Save. Securing your email You can digitally sign or encrypt messages if you use a work email account that supports S/MIME- protected messages or IBM Notes email encryption on your BlackBerry device.
  • Page 74 User Guide BlackBerry Hub and email Your BlackBerry device supports keys and certificates in the following file formats and file name extensions: • PEM (.pem, .cer) • DER (.der, .cer) • PFX (.pfx, .p12) 1. Open a work email message with a certificate attachment. 2.
  • Page 75 User Guide BlackBerry Hub and email that any email application can open, or opaque-signed messages that only email applications that support encryption can open. 1. In the BlackBerry Hub, tap > > Secure Email. 2. Do any of the following: •...
  • Page 76 User Guide BlackBerry Hub and email Navigating the BlackBerry Hub Peek at your messages in the BlackBerry Hub from anywhere Whether you're on your home screen or using an application, you can peek at or open the BlackBerry Hub from anywhere on the device. 1.
  • Page 77 User Guide BlackBerry Hub and email Jump to the next or previous message 1. In a message, slowly slide your finger from the left edge of the message to the right to peek at your list of messages. 2. While holding the message open, slide your finger up or down to highlight the next or previous message in the list.
  • Page 78 User Guide BlackBerry Hub and email Create a meeting from an email When you create a meeting or event from an email, your BlackBerry device populates the invitation with the subject line from the email, and the recipients of the email become the invitees. 1.
  • Page 79 User Guide BlackBerry Hub and email 4. Type your signature in the field. Change your default email address or calendar When you share something (for example, a picture or a website) by email or when you compose a new email, your BlackBerry device sends the email from your default email address. When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar.
  • Page 80 User Guide BlackBerry Hub and email 1. In the BlackBerry Hub, tap > > Hub Management. 2. Tap 3. Touch and hold an account, then slide your finger up or down to change where the account appears in the list of accounts in the Account Tab. 4.
  • Page 81 User Guide BlackBerry Hub and email In the BlackBerry Hub, tap > > Cell Broadcast. • To turn off all cell broadcast messages, turn off the Enable Cell Broadcast switch. • To turn off messages from a specific channel, beside a channel, tap Remove. Update your Facebook, Twitter, or LinkedIn status from the BlackBerry Hub 1.
  • Page 82: Bbm

    User Guide BlackBerry Hub and email • Check your network connection settings to make sure that your device is connected to a Wi-Fi or mobile network. If you're not in a wireless coverage area, you should receive messages when you return to a wireless coverage area.
  • Page 83: Facebook

    User Guide BlackBerry Hub and email Facebook You can use the Facebook for BlackBerry devices app to stay connected with your friends. Send messages, chat with your friends, invite new friends, upload pictures to your Facebook account, and more. Facebook User Guide For more information on Facebook for BlackBerry devices, see the Twitter You can use the Twitter for BlackBerry devices app to stay connected almost anywhere you go.
  • Page 84 User Guide BlackBerry Hub and email 2. Do any of the following: • Type your message. • Tap an emoticon. • To attach a picture or file, tap 3. Tap Send. Tip: You can find, start, and reply to your joyn chats in the BlackBerry Hub. Invite other joyn contacts to a chat Have something you need to discuss with a group? You can chat with more than one person to help make decisions faster and keep everyone informed.
  • Page 85 User Guide BlackBerry Hub and email 2. Tap Send. Block a joyn contact If you block a joyn contact, you won't receive any messages from that contact and file transfers are declined automatically. Messages are filtered to the Blocked Messages folder in the joyn app, and read notifications are turned off.
  • Page 86 User Guide BlackBerry Hub and email...
  • Page 87: Media

    User Guide Media Media Change the media volume When music is playing, do any of the following: • To increase the volume, press the Volume Up key on the right side of your BlackBerry device. • To decrease the volume, press the Volume Down key on the right side of your device. •...
  • Page 88: Troubleshooting: Media

    User Guide Media File extension Supported video codec(s) Supported audio codec(s) MPEG H.263, H.264, MPEG-4 AAC, MPEG-3, PCM WMV 9 — — FLAC FLAC, Vorbis — — MIDI MIDI — AAC, MP3, PCM — MPEG-3 — FLAC, Vorbis — QCELP —...
  • Page 89: Camera

    User Guide Media Camera You can use the Camera on your device to take high-quality pictures and videos, and to capture that perfect moment, even in adverse conditions. Time Shift mode makes it easy to take group pictures where everyone looks their best, and you can take panoramic pictures and capture the whole vista in one shot.
  • Page 90 User Guide Media • To take one picture, tap • To take continuous pictures when you have Burst shooting mode turned on, touch and hold The number of pictures you took in Burst mode appears in the lower-left corner of the screen.The camera stops taking pictures when you take your finger off of the icon.
  • Page 91: Record A Video

    User Guide Media 1. Touch and hold the thumbnail at the bottom of the screen. 2. Slide your finger up to expand the thumbnail. • To return to the Camera app, lift your finger from the screen. • To delete the picture or video, slide you finger to the right onto .
  • Page 92: Using Time Shift Mode

    User Guide Media Important: When taking a panoramic picture, don't move your device too quickly when panning and keep your device steady. A lot of movement will result in a low-quality panoramic picture. Take a picture while recording a video Using the Camera on your BlackBerry device, you can capture a still picture while recording a video at the same time.
  • Page 93 User Guide Media Tip: The Time Shift icon ( ) appears on the thumbnails of the pictures taken with Time Shift mode that you saved to edit later. 1. In the Pictures app, on the Date screen, tap a Time Shift picture. 2.
  • Page 94 User Guide Media Icon Description This mode, also known as High Dynamic Range mode, is available for the camera. HDR mode combines multiple pictures together and can capture the contrast between the light and dark areas of a scene. Time Shift This mode is available for the camera.
  • Page 95: Changing The Camera Settings

    User Guide Media Icon Description This mode is available for the camera and Time Shift mode. Whiteboard mode can help to take pictures of whiteboards by improving the contrast between the whiteboard and any writing on the board. Night This mode is available for the camera, video camera, and Time Shift mode. Night mode is useful when taking pictures and videos in areas with low light.
  • Page 96 User Guide Media 1. In the Camera app, tap > Settings. 2. Turn on the Save Original switch. Turn off Video Stabilization Video Stabilization is designed to reduce the effect of camera shake when you're recording videos on your BlackBerry device. By default, this feature is turned on. 1.
  • Page 97: Pictures

    User Guide Media • Delete old media files to free up storage space and try again. • Insert a different media card. • In the File Manager app, browse to your media card. Make sure that the Camera folder exists and is available.
  • Page 98: Pan A Picture

    User Guide Media Icon Description Start the camera and take pictures or record videos. Zoom in or out on a picture With a picture open on the screen, do one of the following: • To zoom in, double-tap the area of the picture that you want to zoom in on. •...
  • Page 99 User Guide Media Enhance a picture The picture editor can help you tweak the pictures you take and improve qualities like the brightness, saturation, sharpness, red-eye, and more. 1. In the Pictures app, touch and hold the picture that you want to change. 2.
  • Page 100 User Guide Media Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. About automatic stories Your BlackBerry device combines the pictures and videos that you take into automatically generated stories.
  • Page 101: Share A Picture

    User Guide Media Add a picture to BlackBerry Story Maker From the Pictures app on your BlackBerry device, you can add a picture to an existing story or a new story in BlackBerry Story Maker. 1. In the Pictures app, touch and hold the picture that you want to use. 2.
  • Page 102 User Guide Media Create a picture album You can use albums to organize your pictures based on events, people, dates, or any other category that you can think of. 1. In the Pictures app, touch and hold a picture. 2. Tap 3.
  • Page 103: Music

    User Guide Media Add a picture to the Favorites screen Add pictures to the Favorites screen so that you can quickly access them. Pictures added to the Favorites screen are also used in the automatic stories that your BlackBerry device generates. 1.
  • Page 104: Playing Your Music

    User Guide Media Icon Description View all of your music, organized alphabetically. View all of your playlists, including playlists generated by your BlackBerry device. These automatic playlists include the music you last played, recently added music, and music organized by year and decade. View all of the songs that you have added to the Favorites screen.
  • Page 105 User Guide Media 4. Slide your finger on the volume slider to turn up or turn down the music volume. View your music 1. In the Music app, tap a song, an album, or a playlist. 2. If the music player controls aren't visible on the screen, tap the screen. 3.
  • Page 106 User Guide Media • To change the song order in the playlist, drag the song to where you want it to go in the playlist. 3. Tap Add a song to the Favorites screen 1. In the Music app, touch and hold a song. 2.
  • Page 107: Videos

    User Guide Media Turn on Music Shortcuts If you want to control your music faster and easier, you can set the volume keys to quickly skip songs in the Music app on your BlackBerry device. 1. On the home screen, swipe down from the top of the screen. 2.
  • Page 108: Editing Videos

    User Guide Media Icon Description This icon appears in the corner of the thumbnails of the videos that you haven't watched yet. Change the video size while a video is playing. Start the camera and record videos or take pictures. Play or pause a video 1.
  • Page 109 User Guide Media • To save your changes, tap Save. • To discard your changes, tap > Enhance a video You can use the video editor on your BlackBerry device to improve the quality of your videos by changing the brightness, contrast, saturation, and more. 1.
  • Page 110 User Guide Media Tip: If you select an editing option and don't like the results, to quickly discard the changes, tap the editing option a second time. Add a video to BlackBerry Story Maker From the Videos app on your BlackBerry device, you can add a video to an existing story or a new story in BlackBerry Story Maker.
  • Page 111 User Guide Media 4. Tap Move. Rename a video 1. In the Videos app, touch and hold a video. 2. Tap 3. In the Name field, enter a new name for the video. Add a video to the Favorites screen You can add videos to the Favorites screen so that you can quickly access them.
  • Page 112: About Blackberry Story Maker

    User Guide Media About BlackBerry Story Maker You can use BlackBerry Story Maker to make stories using pictures and videos that are saved on your BlackBerry device. You can customize your stories by adding music, filters, and more. BlackBerry Story Maker provides a fun and unique way to present your pictures and videos in a format that's similar to a movie.
  • Page 113 User Guide Media 4. Touch and hold the thumbnail of the picture or video that you want to move and drag it to where you want it to go. 5. Tap Done. Edit the media used in a story You can change the way individual pictures and videos appear in stories in BlackBerry Story Maker. 1.
  • Page 114: Media Sharing

    User Guide Media 1. In BlackBerry Story Maker, tap an existing story or create a new one. 2. While the story is playing, tap the screen. 3. Tap > Note: Depending on the length of your story, it may take a few moments to save. While your story is saving, you can close BlackBerry Story Maker without interrupting the saving process.
  • Page 115 User Guide Media About sharing media You can wirelessly share the media files on your BlackBerry device with supported Wi-Fi CERTIFIED Miracast devices and DLNA Certified devices, such as computers, TVs, or other home entertainment equipment. You can share your media files wirelessly using one of the following methods: •...
  • Page 116: About Fm Radio

    User Guide Media 2. Tap Settings > Media Sharing. • To share your media files, turn on sharing for each type of media file that you want to share. • To grant access to devices so that they can access your media files, tap Devices. Select the checkbox beside each device that you want to grant access to.
  • Page 117: Games

    User Guide Media • To change where the sound is coming from, tap > . Select a type of speaker. • To change the volume, press the Volume up or the Volume down key. Note: If you close the Music app while listening to the radio, the radio stops playing. Add a radio station to your Favorites To mark a radio station as a favorite, do one of the following: •...
  • Page 118 User Guide Media Go to the next button or text entry field in the Edit Press Profile screen Go to the previous button or text entry field in the Press Edit Profile screen Change your Games profile When you create your profile, the Games app fills in the required information with information from your BBM profile.
  • Page 119 User Guide Media 2. Tap > Download. Add a game to your favorites After you discover a game you love, you can mark it as a favorite for quick access. 1. In the Games app, on the home screen, tap >...
  • Page 120 User Guide Media 2. Set the Public profile switch to On.
  • Page 121: Settings

    User Guide Settings Settings Customize your device settings Your BlackBerry device is designed to provide you with extensive customization and control. You can take it out of the box and get started, and you can tailor and optimize your device to your needs. Get acquainted with all the options and discover more about what your device can do.
  • Page 122 User Guide Settings Overview of device settings Item Description Turn off all wireless connections. Airplane Mode • Get quick access to airplane mode to turn off all your connections. Networks and Connections • Depending on your wireless service plan and device model, set up connections to the mobile network, Wi-Fi network, Bluetooth enabled devices, NFC, mobile hotspot, and set...
  • Page 123 User Guide Settings Item Description Display • Adjust the screen brightness. • Customize screen locking. • Turn on or turn off text prediction, word substitution, and spell check. • Change the language, region settings, and Language and Input measurement system. Set options for device search, voice feedback, and voice interactions.
  • Page 124 User Guide Settings Item Description • Change the default app used to open a specific file type. App Manager • Monitor apps that are using your device's memory. Connect to a device to wirelessly share media content. Media Sharing (if available) Change the time zone, time, and date.
  • Page 125: Update Your Device Software

    User Guide Settings Item Description Use BlackBerry Screen Reader, change magnification, screen brightness, font size, TTY, and closed captioning settings. Accessibility Turn on or turn off specific gestures that allow you to perform simple tasks more quickly and extend battery life. Advanced Interaction Receive a notification when you approach or reach your monthly data limit, see your data...
  • Page 126: Battery And Power

    User Guide Settings Turn on automatic updates for your device software When a software update for your BlackBerry device is available and your device is connected to a Wi-Fi network, software updates are automatically downloaded and installed on your device. When this feature is turned on, you aren't notified when an update starts installing, but you may be asked to restart your device to complete the installation.
  • Page 127: Charge Your Device

    User Guide Settings Put your device in standby mode When you put your BlackBerry device in standby mode, the device screen backlight turns off and the screen locks. Wireless connections and clock alarms aren't affected. Press the Power/Lock key on the top of your device. To wake up your device, swipe up from the bottom of the device screen.
  • Page 128 User Guide Settings Keeping your battery charged Your BlackBerry device uses a lithium-ion battery. To maximize your use of this type of battery, when possible, do the following: • Avoid using your device while it's charging to help it charge faster. •...
  • Page 129 User Guide Settings Icon Description The battery charge is low, and your wireless connections might turn off to conserve power. If the battery charge gets too low, your device might turn off. Save any work in progress and charge your device. There is a problem with the battery, and the battery might need to be replaced.
  • Page 130 User Guide Settings View battery and usage stats for a specific app or service 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor. 3. Tap an app or service. Close or delete apps from the Device Monitor screen If you notice that an open app is using a lot of battery power, device memory, or CPU resources, you can close it and end all processes associated with the app.
  • Page 131 User Guide Settings How can I extend battery life? Battery life varies depending on how you use your BlackBerry device. To help battery power last longer, here are some considerations: Dim the screen Prolong battery life by changing your device settings to dim the screen. Do any of the following: •...
  • Page 132 User Guide Settings • To delete a saved Wi-Fi network, on the home screen, swipe down from the top of the screen. Tap Settings > Networks and Connections > Wi-Fi > . Tap and hold the network that you want to delete.
  • Page 133: Connections

    User Guide Settings For information about returning your device to BlackBerry for recycling and safe disposal, from a www.blackberry.com/recycling browser on your computer visit . The recycling and trade-up program is available only in certain areas. BlackBerry and environmental sustainability BlackBerry is committed to reducing the environmental impact of BlackBerry products.
  • Page 134: Wireless Connections Icons

    User Guide Settings Give your device a nickname You can change the name of your BlackBerry device as it appears to other devices. This nickname is helpful when you share media files wirelessly or connect using Bluetooth technology. 1. On the home screen, swipe down from the top of the screen. 2.
  • Page 135 User Guide Settings Your device is in airplane mode and all of your wireless network connections are off. You can turn on Wi-Fi or Bluetooth technology, but not your connection to the mobile network. There is an error with your SIM card. For information on what the error is, on the home screen, swipe down from the top of the screen.
  • Page 136 User Guide Settings A mobile network connection allows your BlackBerry device to make calls and, if you have a data plan, use data services such as Internet browsing. In some locations, such as in a hospital or on an airplane, you need to turn off your mobile network connection, but usually you can just leave your mobile network connection on.
  • Page 137: Turn On Airplane Mode

    User Guide Settings contains an NFC tag. Depending on your wireless service provider and the applications you have installed on your BlackBerry device, NFC can also be used to turn your device into a digital wallet to allow you to do things such as make payments with your BlackBerry device. Shared Internet connections You can use your BlackBerry device's connection to the mobile network to allow other devices to access the Internet.
  • Page 138 User Guide Settings In most cases your device automatically connects to the appropriate wireless network when you travel outside of your wireless service provider's coverage area. If you're not sure if your device is set up for roaming, or what roaming fees will apply, it's a good idea to check with your wireless service provider before you travel.
  • Page 139 User Guide Settings Roaming In most cases your BlackBerry device automatically connects to the appropriate wireless network when you travel outside of your wireless service provider's coverage area. In some cases you must contact your provider to have your SIM card or device properly provisioned. If you're not sure if your device is set up for roaming, or what roaming fees will apply, it's a good idea to check with your wireless service provider before you travel.
  • Page 140 User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor. 3. Tap > Data Usage Settings. 4. In the Mobile Data Limit field, type your monthly data limit in megabytes. 5.
  • Page 141 User Guide Settings 2. Tap Settings > Networks and Connections > Wi-Fi. 3. If the Wi-Fi switch is off, turn it on. 4. Tap a network. • If the screen requesting a password appears, enter the password for the Wi-Fi network. Tap Connect.
  • Page 142 User Guide Settings Delete a saved Wi-Fi network Your BlackBerry device can store up to 64 saved networks. If you have a lot of saved networks on your device and you don't use them all, you can delete some to tidy up your Saved Networks screen. Deleting saved networks that use a hidden SSID can also help preserve battery life.
  • Page 143 User Guide Settings Select this check box if you want your BlackBerry device to search for an SSID that is not being broadcast. A hidden Wi-Fi network isn't listed as an available network on the Wi-Fi screen. Security Type Set the security type that the Wi-Fi network uses. Depending on the network you're trying to connect to, you might also see Security Sub Type and Inner Link Security.
  • Page 144 User Guide Settings Connect to another device using Wi-Fi Direct On the BlackBerry device that you want to connect to, on the Wi-Fi settings screen, the Wi-Fi Direct tab must be selected. To connect to another type of Wi-Fi CERTIFIED device, view the documentation for that device.
  • Page 145 User Guide Settings profile. If you don't see an option to add a VPN profile, then your administrator has turned off this type of connection. 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings >...
  • Page 146: Mobile Hotspot

    User Guide Settings • If you use PEAP, EAP-TLS, EAP-FAST, or EAP-TTLS to connect to a Wi-Fi network, check that you installed the root certificate for the certificate authority server that created the certificate for the authentication server. The root certificate must be installed on your device before you can connect to the network.
  • Page 147 User Guide Settings The user of the device connecting to your mobile hotspot must know the name of your mobile hotspot and the password you set during the setup process. Find your Mobile Hotspot mode settings You set most of the settings for your mobile hotspot the first time you turn on Mobile Hotspot mode. You can change these settings later when you aren't in an active mobile hotspot session.
  • Page 148: Bluetooth Connections

    User Guide Settings anywhere that your BlackBerry device can connect to the mobile network. You can connect the device to your BlackBerry device using a USB cable or, if both devices are Bluetooth enabled, you can use Bluetooth technology instead. Sharing your mobile network connection using Internet tethering Additional charges might apply for using Internet tethering.
  • Page 149 User Guide Settings 3. Turn on the Bluetooth switch. When Bluetooth technology is on, turns blue and appears in the upper-left corner of the screen. To turn off Bluetooth technology, tap again. Pair and connect with a Bluetooth enabled device Make sure that you turn on Bluetooth technology on the device that you want to connect to.
  • Page 150 User Guide Settings 4. Tap and align the back of your BlackBerry device with an NFC tag. To pair and connect, the Bluetooth enabled device you want to connect to must scan the NFC tag. Rename a paired or saved Bluetooth enabled device You can change the name of a paired or saved Bluetooth enabled device as it appears on your BlackBerry device.
  • Page 151 User Guide Settings 2. Tap Settings > Networks and Connections > Bluetooth. 3. Touch and hold your car's name. 4. Tap Unset as My Car. Set how Bluetooth enabled car kits access your messages Some Bluetooth enabled car kits that support the Message Access Profile (MAP) can allow you to send and receive messages using voice commands.
  • Page 152 User Guide Settings Profile Description Advanced Audio Distribution Profile (A2DP) This profile allows you to stream audio files from your BlackBerry device to Bluetooth enabled devices that support stereo audio such as stereo headsets, speakers, and car kits. Audio/Video Remote Control Profile (AVRCP) This profile allows you to use the buttons on a Bluetooth enabled headset to perform actions such as adjusting the volume or playing the next or...
  • Page 153 User Guide Settings Profile Description Phonebook Access Profile (PBAP) This profile allows you to use a Bluetooth enabled car kit to access contact information on your BlackBerry device, for example, to allow the car kit to place a call to a contact or display a caller name.
  • Page 154 User Guide Settings I keep losing the connection with my Bluetooth enabled car kit • Check that your car kit is using the latest software version that is available. For more information about your car kit's software version, see the documentation that came with your car kit. •...
  • Page 155: Connect Your Device To An Hdmi Display

    User Guide Settings 2. Tap Settings > Networks and Connections > NFC. 3. Turn on the NFC Connectivity switch. Send a file using NFC The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. With NFC you can exchange many kinds of files, including pictures, music, contact info, and even webpages, between your BlackBerry device and other NFC-enabled devices.
  • Page 156: Blackberry Keyboard And Typing

    User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > App Manager > Device Monitor. 3. Tap 4. Tap Mobile Data or Wi-Fi. 5. Tap an app or service. BlackBerry Keyboard and typing Communicate with the world by typing messages, email, and documents with the BlackBerry Keyboard.
  • Page 157 User Guide Settings Undo an automatically corrected word Press twice. Insert a period (.) in a text field Press twice. The next letter is capitalized. Insert an at sign (@) or a period (.) in an email Press address field Capitalize a letter Press and hold the letter key until the capitalized letter appears.
  • Page 158: Type Faster With Automated Assistance Settings

    User Guide Settings Paste text Touch and hold where you want to paste the text. Change Keyboard, input, or typing settings You can personalize your typing experience by changing the BlackBerry Keyboard, input, or typing settings on your BlackBerry device. 1.
  • Page 159: Selecting Word Suggestions That Appear While You Type

    User Guide Settings • Tap to expand the selection to a whole paragraph. • To select more published text, such as in a browser or PDF file, move the cursor indicator handles to highlight the whole section of text. • To select more text in a text editor, such as an email message, place the cursor at the beginning of the text you want to select.
  • Page 160 User Guide Settings Accept spelling suggestions If spell check is turned on, spelling mistakes are underlined in red as you type. Tap the underlined word. • To accept a spelling suggestion, tap the suggested word. • To add the word to your personal dictionary, tap Add to Dictionary. Change spell check settings You can change spell check settings, such as whether to check the spelling of acronyms, whether to correct the casing of words, and so on.
  • Page 161: Language

    User Guide Settings 2. Tap Settings > Language and Input > Prediction and Correction > Word Substitution. 3. Tap Clear the learned words list The BlackBerry Keyboard learns words and phrasing based on your usage to predict the next word you write.
  • Page 162 User Guide Settings Change your display language The language you selected during the initial setup of your BlackBerry device is your display language. The home screen, BlackBerry Hub, and supported applications display content in this language. 1. On the home screen, swipe down from the top of the screen. 2.
  • Page 163: Keyboard Input Methods

    User Guide Settings Change your language while typing If you previously set up more than one input language, you can quickly switch between those languages while you're typing. 1. Tap the text field. 2. Press 3. Tap the language that you want to type in. The keyboard layout, such as QWERTY, QUERTZ, or AZERTY, also changes to the default layout for the language that you are typing in.
  • Page 164 User Guide Settings • Some languages, such as Thai and Arabic, have more characters in the alphabet than there are keys on the keyboard. You need to use a keystroke combination to access the second or third character on a particular key. For information about how to access these types of characters, see the help for typing in that language.
  • Page 165: User Guide

    User Guide Settings The following table shows how to type the Arabic and Farsi alphabet when there is more than one native character on each physical key. Single key press Double key press Multi-tap + key press ‫ص‬ ‫ض‬ ‫ض‬ ‫ض‬...
  • Page 166 User Guide Settings Single key press Double key press Multi-tap + key press ‫ر‬ ‫و‬ ‫ؤ‬ ‫ؤ‬ ‫( ژ‬Farsi only) ‫( ژ‬Farsi only) ‫ز‬ ‫ژ‬ ‫ظ‬ ‫ط‬ Typing in Chinese Your BlackBerry device supports Chinese Cangjie, Chinese handwriting, and Wubihua (Strokes) input methods.
  • Page 167 User Guide Settings • You can type alternate characters in two ways. You can press and press a letter. A second method is to press and hold the primary character. Then, you can select the alternate character from the options. •...
  • Page 168 User Guide Settings Typing in Hebrew The Hebrew keyboard supports the following features: • Word prediction and flicking word suggestions up onto the screen (if you have this feature turned on). • To type a letter from the Latin-based alphabet using a QWERTY keyboard layout, you can press and press a letter.
  • Page 169 User Guide Settings Character guide for Latin-based languages Many languages use the Latin alphabet; however, there are three keyboard layouts that use the Latin alphabet on your BlackBerry device. If you set up more than one input language, note that the keyboard layout may change.
  • Page 170 User Guide Settings Typing in Thai The Thai keyboard supports the following features: • The Thai language has more characters in the alphabet than there are keys on the keyboard. As a result, there is more than one native character on one key. You can use the keyboard mapping guide that appears with the typing task to determine how to access the second and third characters on each key.
  • Page 171 User Guide Settings Single key press + key press ฟหฤ ฤ กดฏ ฏ เโ โ ◌ ้ ◌ ็ ◌ ็ ◌ ่ ◌ ๋ ◌ ๋ ฑ◌ ๊ ◌ ๊ สษ ษ วศ ศ งซ ซ ผฆ ฆ แฌ ฌ...
  • Page 172: Screen Display

    User Guide Settings • The Vietnamese language has more characters in the alphabet than there are keys on the keyboard. As a result, some keys have more than one native character on one key. You might need to use the keyboard mapping guide to determine how to access the second and third characters on each key.
  • Page 173: Accessibility

    User Guide Settings 5. Tap OK. Tip: When all of your apps are closed, you can set the option to show only your wallpaper. Swipe down Settings > Display. Turn on the Show Wallpaper When All Apps Are from the top of the screen. Tap Closed switch.
  • Page 174 User Guide Settings Moving or copying media files and documents You can drag and drop documents, pictures, videos, music, and other files by using your BlackBerry device as a drive on your computer. You can also use BlackBerry Link to keep your media files and documents in sync between your device www.blackberry.com/ and your computer.
  • Page 175 User Guide Settings 7. Type a storage access password. 8. Tap Identification on Network and make note of the Username. 9. On your computer, do one of the following: • If your computer uses a Windows operating system, in a Run command, type the IP address using the following format: \\xxx.xxx.xxx.xxx.
  • Page 176: Turn On Encryption

    User Guide Settings 1. On the home screen, swipe down from the top of the screen. 2. Tap Settings > Storage and Access. 3. Tap Format Media Card. Wipe data from your media card To help protect your privacy, you can permanently delete all of your media card data. Depending on the amount of data, this process might take some time.
  • Page 177 User Guide Settings • Save documents and media files on your media card. To automatically save camera pictures and videos on your media card, on the home screen, tap . Swipe down from the top of the screen and • Move documents and media files from your device to your media card using File Manager. •...
  • Page 178: Using Your Device With Blackberry Link

    User Guide Settings No media card was found Make sure that there is a media card in your BlackBerry device and that it's inserted properly. Troubleshooting: Storage space My device isn't recognized when I connect it to my computer If your computer doesn't automatically detect your BlackBerry device, try the following: •...
  • Page 179 User Guide Settings • View and respond to messages and chats from different accounts in the BlackBerry Hub. • Access your BBM chats, groups, and channels. • Access your text (SMS) messages. • View and update your calendar events and contacts. •...
  • Page 180 User Guide Settings To set up your BlackBerry ID with BlackBerry Link, make sure that your computer is connected to the Internet. 1. On your computer, open BlackBerry Link. 2. Type a display name for your computer. Click Next. 3. Select the music sources on your computer, such as Windows Media Player or iTunes. On a Mac computer, you can also select the folders for your Documents library.
  • Page 181 User Guide Settings 4. On a Windows computer, click OK. On a Mac computer, click Remove. About BlackBerry ID and BlackBerry Link Your BlackBerry ID is a username (email address) and password used to access multiple BlackBerry products and services, such as BBM and the BlackBerry World storefront. In many situations, your BlackBerry ID allows BlackBerry products to work seamlessly without prompting you to enter your username and password.
  • Page 182 User Guide Settings • To edit a file that's stored on your computer, tap the file. If your BlackBerry device supports editing the file, tap If you save your changes in the default location, indicates when BlackBerry Link is syncing the file and overwriting the original version on your computer •...
  • Page 183 User Guide Settings Set backup preferences in BlackBerry Link You can customize the backup file name that BlackBerry Link creates and select which types of data to include in your backup file. On a Windows computer, do the following: 1. Open BlackBerry Link. 2.
  • Page 184 User Guide Settings On a Windows computer, do the following: 1. Open BlackBerry Link. 2. Connect your device to your computer using a USB cable. 3. At the side of the BlackBerry Link window, click your device. 4. Click Back Up & Restore. 5.
  • Page 185 User Guide Settings Your data and settings are automatically restored on your device when the software update is complete. It could take up to an hour to update your device software. During that time, you can't disconnect your device from your computer. Update your device software with BlackBerry Link Before you begin, make sure that your computer is connected to the Internet.
  • Page 186 User Guide Settings 1. Minimize the File Manager app and verify that you don't see the icon on the app. If you see this icon, use the File Manager app in your personal space. 2. On the home screen, swipe down from the top of the screen. 3.
  • Page 187 User Guide Settings • On your device, verify that you are signed in to your BlackBerry ID. If you are not signed in, BlackBerry Link can't back up the data in your personal space. • Verify that you entered the password on your device to unlock your work space. BlackBerry Link can't back up the data in your work space if your work space is locked.
  • Page 188 User Guide Settings...
  • Page 189: Applications And Features

    User Guide Applications and features Applications and features Organizing your apps To keep all of your apps organized, you can move apps around on the home screen, create folders for your apps, or delete apps that you no longer use. Leave an app or close an app Instead of closing an app when you're done using it, you can make multitasking easier by minimizing an app.
  • Page 190: Rename A Folder

    User Guide Applications and features Add folders to the home screen You can organize your app icons by adding folders to the home screen. For example, you can add a folder for all of the games that you download and a folder for all of your business and productivity apps. To hide unused apps, you can add a folder to the home screen and put all of your unused apps in that folder.
  • Page 191: About The Blackberry Assistant

    User Guide Applications and features Uninstalled apps and games are listed on your My World screen. To see this list, tap My Apps & Games > Available. Delete an app from your home screen 1. On the home screen of your BlackBerry device, touch and hold an app icon until the icons begin to blink.
  • Page 192 User Guide Applications and features Things you can do with the BlackBerry Assistant You can use the BlackBerry Assistant to perform various tasks within the following apps and services. Depending on your device language, BlackBerry Assistant settings, or wireless network, you might not be able to perform some of these tasks.
  • Page 193 User Guide Applications and features App or Service Tasks Navigation Get directions to a specific address, city center, or point of interest. Alarm Set a new alarm, change existing alarms to a new time or frequency, and turn off alarms. Facebook Send a Facebook message, search your messages, and update your Facebook status.
  • Page 194 User Guide Applications and features App or Service Tasks Sports Check scores, schedules, standings, and other info for various professional sports leagues in North America and Europe. Movies Check movie times for a specific movie, or check what’s playing at a specific theater.
  • Page 195: Calendar

    User Guide Applications and features Change your search settings You can specify which categories to include in searches, and which search engines to use to extend your searches to the Internet. 1. On the home screen, swipe down from the top of the screen. 2.
  • Page 196: View Your Events

    User Guide Applications and features Keyboard shortcuts: Calendar app Action Shortcut Go to today Press T Go to a date Press G Go to the week view Press W Go to the month view Press M Go to the previous day, week, or month Press P Go to the next day, week, or month Press N...
  • Page 197: Find Email And Files Associated With An Event

    User Guide Applications and features 1. In the Calendar app, tap 2. Do one of the following: • To view events for a single day, tap • To view events for a week, tap . Try using the pinch gesture to zoom in and see a more detailed view.
  • Page 198 User Guide Applications and features time slider at the top of the screen. To find a time that works for everyone, tap and move the slider until the participants' names turn green. Add a location to an event When you create or change an event, do one of the following: •...
  • Page 199: Change Or Delete An Event

    User Guide Applications and features Add a task to the Calendar app When you add a task to the Calendar app, your task is added to both the Calendar app and the Remember app. 1. In the Calendar app, tap >...
  • Page 200 User Guide Applications and features Save conference call details in the Calendar app You can save the conference call bridge info in your BlackBerry Calendar app so that you can quickly add that info to your meeting invitations. 1. In the Calendar app, swipe down from the top of the screen. 2.
  • Page 201 User Guide Applications and features Edit WebEx details for an existing event If you're the organizer of a scheduled calendar event, and you are logged in to the Cisco WebEx Meetings app on your BlackBerry device, you can edit the WebEx details for the existing event. Note: If your calendar event is associated with a work email account, the Cisco WebEx Meetings app must be installed in the work space on your device.
  • Page 202 User Guide Applications and features 4. On the Compose screen, type a message. 5. Tap Send. Customizing Calendar app settings You can customize your calendar settings to help you manage your schedule as productively as possible. Change your default calendar When you add an event to your calendar or send a meeting invitation, your device adds the event to your default calendar.
  • Page 203 User Guide Applications and features Change default settings for events You can change the default length, reminder times, and snooze intervals for your events or meetings. 1. In the Calendar app, swipe down from the top of the screen. 2. Tap Settings >...
  • Page 204: Contacts

    User Guide Applications and features I can't reply to or send meeting invitations Check that you added an email account that has an integrated calendar. Some accounts might not include a calendar feature. New or updated events aren't appearing in my calendar You might need to refresh your calendars.
  • Page 205 User Guide Applications and features Keyboard shortcuts: Contacts Action Shortcut Search for a contact In the contact list, start typing a contact's name. Edit a contact In the contact list, tap a contact. Press E. Go to the top of a contact's details In a contact's details, press T.
  • Page 206 User Guide Applications and features • To copy all the contacts from your device memory to your SIM card, tap Copy Contacts from Device to SIM Card. • To view your SIM card contacts and decide which ones you want to copy to your device, tap Manage SIM Card Contacts.
  • Page 207 User Guide Applications and features This view shows you upcoming and past interactions with your contacts. Tap on any activity to go directly to that event on your device. Changing contacts in the Contacts app Add or change a picture for a contact 1.
  • Page 208: Add A Contact To Your Favorites

    User Guide Applications and features 3. Tap 4. Select the contacts to add to the group. 5. Tap Done. 6. Tap Save. Add a contact to a contact group 1. In the Contacts app, tap a contact group. 2. Tap >...
  • Page 209: Search For A Contact

    User Guide Applications and features Add a contact or number to your speed dial list, Set a custom ring tone for a contact 1. In the Contacts app, tap a contact. 2. Tap 3. At the bottom of the Edit Contact screen, tap Ring Tone and Notifications. 4.
  • Page 210: Share A Contact

    User Guide Applications and features Sort your contacts in the Contacts app By default, your contacts are sorted by first name, but you can also sort by last name or company name. 1. In the Contacts app, swipe down from the top of the screen. 2.
  • Page 211: Clock

    User Guide Applications and features 4. Tap Clear Local Contacts. CAUTION: Clearing your local data will permanently delete any contact entries that you saved only locally to your device. Clock The Clock app is made up of four screens. On the Alarm Clock screen, you can turn on or turn off your alarm, set your alarm time, and add multiple alarms.
  • Page 212 User Guide Applications and features • If you have only one alarm set, tap • If you have two or more alarms set, tap > 3. Type an alarm name. 4. Set an alarm time, recurrence, tone, and snooze duration. 5.
  • Page 213: World Clock

    User Guide Applications and features 3. Tap an alarm. 4. Tap Snooze. 5. Select a length of time. Stopwatch 1. Tap > 2. Tap 3. To start a new lap, tap Lap. To view your lap times, swipe from right to left. Timer Set the timer 1.
  • Page 214: Change The Clock Face

    User Guide Applications and features 4. Tap a city. Tip: After you add a city to the world clock screen, tap the city name to check the weather in that city. Delete a city from the world clock screen 1. Tap >...
  • Page 215: Blackberry World

    User Guide Applications and features BlackBerry World Find and download your favorite apps and games with BlackBerry World! You can browse featured and top downloaded items, browse items by category, and search by keyword. You can also read and write reviews and recommend apps to others.
  • Page 216 User Guide Applications and features Turn on private browsing You can turn on private browsing if you don't want your recent search terms to appear on your Search screen or you don't want your recently viewed items displayed on the My World screen. 1.
  • Page 217: Android Apps

    User Guide Applications and features 2. Tap 3. Enter the promo code. 4. Complete the instructions on the screen. Change your payment options 1. In the BlackBerry World storefront, swipe down from the top of the screen. 2. Tap > Payment Options. 3.
  • Page 218 User Guide Applications and features Create an Amazon account or sign in with your existing Amazon account to search for apps and download apps from the Amazon Appstore. After you download an app from the Amazon Appstore, tap Install at the top of the screen. You can also check out the Help screen in the Amazon Appstore for more info.
  • Page 219: Maps And Gps

    User Guide Applications and features • To see the additional actions that you can perform, in an app, swipe down from the top of the screen. • To show or hide the action bar at the bottom of the screen, swipe down from the top of the screen. Tap Show or Hide.
  • Page 220: Get Directions

    User Guide Applications and features Icon Description Clear the places that you have pinned and added to the map. Go to the map screen. Search for a place or an address on a map You can use the GPS feature on your BlackBerry device to search for a specific address or a type of location and view the results on the map.
  • Page 221 User Guide Applications and features • On the map screen, search for an address or a place using the search field. In the search results, tap a place. • On the map screen, locate a pin that you added to the map. Tap the pin. •...
  • Page 222 User Guide Applications and features 2. Tap > Route Options. 3. Turn on the switches for the types of things that you want to avoid. Tap the type of route that you want to take. Recalculate routes While viewing or listening to turn-by-turn directions, you can manually recalculate your directions when you make a wrong turn or would like alternative directions.
  • Page 223 User Guide Applications and features 1. In the Maps app, tap > 2. Tap Recents. Clear your recent places You can clear the list of recently viewed places in BlackBerry Maps. Tip: If you have places that you want to keep so that you don't have to search for them again, add them as a favorite before you permanently clear the list.
  • Page 224: About Location Services

    User Guide Applications and features 2. Tap > Route Options. Switch between voice-guided prompts and tones BlackBerry Maps can prompt you about upcoming turns using voice directions or tones. 1. In the Maps app, swipe down from the top of the screen. 2.
  • Page 225 User Guide Applications and features Change location permissions for apps You can review and remove any GPS location-related permissions that individual apps have requested. Some apps require specific permissions to work as expected. 1. On the home screen, swipe down from the top of the screen. 2.
  • Page 226: Browser

    User Guide Applications and features you would prefer to navigate based on true north (for example, if you are using your compass to follow a map) you must turn on GPS. In the compass app, do one of the following: •...
  • Page 227 User Guide Applications and features Action Shortcut Press S Find text on a page Press U Open the address bar Press K Open your bookmarks Open your history Press H Open your tabs Press W Enter reader mode Press R Refresh a webpage Press L Zoom in...
  • Page 228 User Guide Applications and features Note: This feature is not available for some search providers. 1. Open the BlackBerry Browser. 2. Navigate to a search engine (for example, www.wikipedia.org). 3. Search for a term or subject. 4. On the search results page, tap >...
  • Page 229 User Guide Applications and features View webpages in a reader-friendly format To help you focus on reading articles or other text on a webpage and remove distracting clutter like ads, you can use the reader mode. On a webpage, tap >...
  • Page 230 User Guide Applications and features 2. Tap the On Startup Show drop-down list. • To set a specific home page, tap My Home Page. Type a web address. • To show thumbnails of the webpages that you visited recently or frequently, tap New Tab Page. •...
  • Page 231 User Guide Applications and features • To add a tag, touch and hold a bookmark. Tap . In the Add tags field, type a tag name. • To rename a tag, tap Tags. Touch and hold a tag. Tap . Type a new name for the tag. •...
  • Page 232 User Guide Applications and features Website certificate icons Icon Description The website's identity has been verified by an extended validation certificate from a trusted certificate authority. The website's identity has been verified by a domain-validated certificate from a trusted certificate authority. Some parts of the website are secure and other parts of the website are not.
  • Page 233: The Smart Tags Application Explained

    User Guide Applications and features Change permissions for specific websites As you browse the Internet, you might grant permissions to allow websites to access information, such as your location. You can remove those permissions at any time. 1. In the Browser, tap >...
  • Page 234 User Guide Applications and features Do any of the following: • To scan a QR Code or barcode, open the Smart Tags app. Tap . Tap . Hold your device so that all four corners of the QR Code or barcode appear on your screen. •...
  • Page 235 User Guide Applications and features Use to create a smart tag that, when opened, takes you to a webpage. Smart Triggers Use to create a smart tag that, when written to an NFC tag and then tapped on, can trigger various settings on your device.
  • Page 236 User Guide Applications and features 1. In the Smart Tags app, touch and hold the tag that you want to favorite. 2. Tap View your favorite smart tags In the Smart Tags app, tap > Share a smart tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model.
  • Page 237: File Manager

    User Guide Applications and features Erase smart tag information from an NFC tag The NFC feature might not be available, depending on your wireless service provider, your administrator's settings, and your BlackBerry device model. If the NFC tag isn't locked, you can erase the smart tag information that is stored on it. 1.
  • Page 238 User Guide Applications and features 2. Tap Tip: To change a file type, touch and hold a file. Tap > Add a folder When you open File Manager, a list of pre-defined folders appears. To add a folder, do the following: 1.
  • Page 239: Transferring Files

    User Guide Applications and features Transferring files Share files 1. Touch and hold a file. 2. Tap 3. Choose a destination. Tip: To share multiple files, tap > . Tap the files you want to share. Tap Move a file 1.
  • Page 240: Calculator

    User Guide Applications and features Calculator You can use the Calculator app on your BlackBerry device for more than just adding and subtracting. Switch between standard and scientific calculator views, convert a unit of measurement, calculate a tip, and more. Switch between a scientific or standard calculator Using the Caculator app, you can easily change the calculator mode with the swipe of a finger.
  • Page 241 User Guide Applications and features To clear all of your previous calculations, tap...
  • Page 242 User Guide Applications and features...
  • Page 243: Productivity And Work

    User Guide Productivity and work Productivity and work Switch between your personal space and work space When BlackBerry Balance technology is set up on your BlackBerry device, you can quickly switch between your personal space and work space. Tip: To differentiate between your personal space and work space, you can set a different wallpaper for your personal space.
  • Page 244: Change Your Work Space Password

    User Guide Productivity and work Lock your work space If your BlackBerry device uses BlackBerry Balance technology to separate your work and personal activity, you can lock your work space and continue to access personal files, personal apps, and personal data in the personal space on your device. 1.
  • Page 245 User Guide Productivity and work Tip: If you plan to give away or recycle your device, remember to delete all of the data on your device by performing a security wipe, and remove your SIM card and media card. Does my device have BlackBerry Balance? BlackBerry Balance is available only on BlackBerry devices associated with an Enterprise Mobility Management solution from BlackBerry.
  • Page 246 User Guide Productivity and work Description Apps and features These apps and features are available only in your • BBM personal space and they display personal data. • BlackBerry Protect • BlackBerry Story Maker Depending on the rules set by your administrator, •...
  • Page 247 User Guide Productivity and work Description Apps and features These apps and features are available in your work • Adobe Reader space and personal space. Depending on which • BlackBerry Maps space you open an app in, you can access either •...
  • Page 248: Blackberry Blend

    User Guide Productivity and work Your administrator can delete all of your device data, including your personal content. This feature helps to secure your device if your device was lost or stolen. Troubleshooting: Work space and BlackBerry Balance My device is quarantined Your BlackBerry device might be quarantined if your work account is associated with an Enterprise Mobility Management (EMM) solution from BlackBerry, and services aren't correctly activated on the SIM card in your device.
  • Page 249: Remember

    User Guide Productivity and work Turn on mobile network access for BlackBerry Blend BlackBerry Blend works when your device is connected to a Wi-Fi or mobile network , or a computer using a USB cable connection. To turn on the mobile network connection: 1.
  • Page 250 User Guide Productivity and work If you're planning a trip to Paris, you can create a folder called "My Trip to Paris" in the Remember app. As you're browsing the Internet on your device, you can send trip-related websites to the folder. When you remember something you need to do before the trip, you can add a to-do item to the folder, and add a due date to the item so that you don't forget about it.
  • Page 251 User Guide Productivity and work • To add a due date, turn on the Due Date switch. Tap Date. Select a date. • To add a reminder time, turn on the Reminder switch. Tap Date. Select a reminder date and time. 2.
  • Page 252 User Guide Productivity and work Send something to the Remember app Using the sharing capabilities of your BlackBerry device, you can send photos, videos, audio files, websites, or Documents To Go files to BlackBerry Remember. 1. In an app, touch and hold the item that you want to send to the Remember app. 2.
  • Page 253 User Guide Productivity and work Delete a folder, task list, or entry in the Remember app CAUTION: If you delete a folder or task list, the entries inside are also deleted. 1. In the Remember app, touch and hold a folder, task list, or entry. 2.
  • Page 254: Documents To Go

    User Guide Productivity and work • Tasks View • Notes View • Tags View • Most Recent Restart the app for the changes to take effect. Troubleshooting: Remember app I can't add due dates, tags, voice notes, or attachments to an entry If your entry is in a folder that's synced with an email account or an Evernote account that you added to your BlackBerry device, you might not be able to add due dates, tags, or attachments to the entry.
  • Page 255: Blackberry World For Work

    User Guide Productivity and work BlackBerry World for Work In the BlackBerry World for Work storefront, you can find apps that your company recommends and apps and games that your company allows you to install. Apps that are required or recommended by your company are found on the Company Apps screen, while the apps that your company allows you to install are on the Public Apps screen.
  • Page 256: Blackberry Work Drives

    User Guide Productivity and work also use the BlackBerry Travel app while you're traveling to find local points of interest, calculate currency exchange rates, and monitor the weather in the city you've traveled to. BlackBerry Travel User Guide For more information on BlackBerry Travel, see the BlackBerry Work Drives You can use the BlackBerry Work Drives app to connect to your organization's shared network drive with your BlackBerry 10 device.
  • Page 257: Connect To Dropbox

    User Guide Productivity and work Connect to Dropbox Connect to Dropbox provides a cloud storage space to save and store files off your device. With Connect to Dropbox, you can: • Back up your files for safekeeping. • Sync files across various devices so your latest information is available at your fingertips. •...
  • Page 258 User Guide Productivity and work...
  • Page 259: Security And Backup

    User Guide Security and backup Security and backup Passwords and locking There are several types of locks, PINs, and passwords that you can use to help protect your BlackBerry device. If you use your device for work, your organization might already have security settings in place, such as requiring a password to unlock your device.
  • Page 260 User Guide Security and backup Your administrator may require you to set a work space password to protect files, apps, and data associated with your organization, such as your work email account. You can use the same password for both your work space and device. If you enter your work space password more than the allowed number of times, your work space and the contents within it are deleted.
  • Page 261 User Guide Security and backup To unlock the screen, swipe up from the bottom of the screen. Lock your device with a password Looking for a simple way to help protect your BlackBerry device data and prevent unauthorized use of your device? You can set a device password so that you can lock your device when it's in open view or not in use.
  • Page 262 User Guide Security and backup Unlock your device with a network unlock code To obtain the unlock codes for your BlackBerry device, contact your service provider. Your device might be network locked which allows your device to make a mobile network connection with only your current service provider.
  • Page 263: Blackberry Protect

    User Guide Security and backup Display text when your device is locked You can display text on the screen of your BlackBerry device when the device is locked. For example, you can display a favorite quote, emergency contact information, or your own contact information so that if you lose your device, anyone who finds it can contact you.
  • Page 264: Security Settings

    User Guide Security and backup Finding and protecting a lost device http://protect.blackberry.com After you turn on BlackBerry Protect in your device settings, visit sign in with your BlackBerry ID. On the BlackBerry Protect website, you can view the current location of your device on a map, make it ring (even if it's in silent mode), or display a custom message on your locked device to provide instructions about how to contact you.
  • Page 265 User Guide Security and backup Setting security permissions for apps BlackBerry 10 OS includes application permissions that are designed to let you control the information and features that an application can access on your BlackBerry device. For example, you can control whether an app can access your email, contacts, pictures, or the location of your device.
  • Page 266: Using Parental Controls

    User Guide Security and backup 4. Tap Delete Data. When the security wipe is complete, your device is turned off automatically. To turn on your device, press the Power/Lock key. Tip: If you are planning to give away or recycle your device, remember to also remove your SIM card and media card.
  • Page 267 User Guide Security and backup • If your computer uses a Windows operating system, in a Run command, type the IP address in the following format: \\xxx.xxx.xxx.xxx. • If your computer uses a Mac operating system, select Go > Connect to Server. Type the IP address in the following format: smb://xxx.xxx.xxx.xxx.
  • Page 268 User Guide Security and backup 3. Follow the instructions on the screen. Store your smart card password on your device You can set your BlackBerry device to temporarily store your smart card password, so that you don't have to enter it as often. To clear the cache, lock your device. 1.
  • Page 269: Legal Notice

    ActiveSync, Excel, Outlook, PowerPoint, and Windows are trademarks of Microsoft Corporation. Porsche Design is a trademark from Dr. Ing. H.C.F. Porsche Aktiengesellschaft. QR Code is a trademark of DENSO WAVE INCORPORATED in Japan and other countries. Sina Weibo is a trademark of Beijing Sina Internet Information Service Co.
  • Page 270 User Guide Legal notice EXCEPT TO THE EXTENT SPECIFICALLY PROHIBITED BY APPLICABLE LAW IN YOUR JURISDICTION, ALL CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS, OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY CONDITIONS, ENDORSEMENTS, GUARANTEES, REPRESENTATIONS OR WARRANTIES OF DURABILITY, FITNESS FOR A PARTICULAR PURPOSE OR USE, MERCHANTABILITY, MERCHANTABLE QUALITY, NON-INFRINGEMENT, SATISFACTORY QUALITY, OR TITLE, OR ARISING FROM A STATUTE OR CUSTOM OR A COURSE OF DEALING OR USAGE OF TRADE, OR RELATED TO...
  • Page 271 User Guide Legal notice AGENTS, SUPPLIERS (INCLUDING AIRTIME SERVICE PROVIDERS), AUTHORIZED BLACKBERRY DISTRIBUTORS (ALSO INCLUDING AIRTIME SERVICE PROVIDERS) AND THEIR RESPECTIVE DIRECTORS, EMPLOYEES, AND INDEPENDENT CONTRACTORS. IN ADDITION TO THE LIMITATIONS AND EXCLUSIONS SET OUT ABOVE, IN NO EVENT SHALL ANY DIRECTOR, EMPLOYEE, AGENT, DISTRIBUTOR, SUPPLIER, INDEPENDENT CONTRACTOR OF BLACKBERRY OR ANY AFFILIATES OF BLACKBERRY HAVE ANY LIABILITY ARISING FROM OR RELATED TO THE DOCUMENTATION.
  • Page 272 User Guide Legal notice Waterloo, Ontario Canada N2K 0A7 BlackBerry UK Limited 200 Bath Road Slough, Berkshire SL1 3XE United Kingdom Published in Canada...

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