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Getting started guide
Turbo Stick
Novatel Wireless U998

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Summary of Contents for Novatel Novatel Wireless U998

  • Page 1 Getting started guide Turbo Stick Novatel Wireless U998...
  • Page 2: Table Of Contents

    Inserting your Bell SIM card ........
  • Page 3: Getting Started

    Before installing your Turbo Stick, please ensure you have the following: • A Bell wireless account with a Mobile Internet plan. (If you don’t have an account or a Mobile Internet plan, speak with a Bell account representative to get set up.) •...
  • Page 4: System Requirements

    System Requirements To install and operate your Turbo Stick, ensure your computer has the following system resources: windows Microsoft® Windows XP Home or Professional (SP 1-3), Windows Vista™ (SP1, 32/64-bit) with Operating system 500 MHz Intel CPU, or Windows 7 (32/64-bit) with 1 GHz Intel CPU Card slot 1 USB 1.1 or 2.0 port...
  • Page 5: Inserting Your Bell Sim Card

    Inserting your Bell SIM card Your Turbo Stick requires an activated Bell SIM card to function. If the SIM card was not inserted at the time of purchase, please insert it now, as described below. • Remove the cover by sliding it away from the USB connector.
  • Page 6: Preparing Your Computer For Installation

    Preparing Your Computer for Installation Mobile Connect from Bell is a software application that allows you to set up and manage your wireless connections over the Bell network. Mobile Connect for Windows is preloaded onto your Turbo Stick and can be installed directly from it to your computer – no CD required.
  • Page 7: Installing Mobile Connect For Windows

    If the auto install fails to start, remove your Turbo Stick and use an alternate Internet connection to download and install the software from our website at bell.ca/mobileconnect before inserting your Turbo Stick, or you can manually install the software from your Turbo Stick by: 1.
  • Page 8 Follow the InstallShield Wizard, ® it will guide you through the process of installing the Mobile Connect application starting with the language selection. Use the next and Back buttons to navigate through the installation steps. To continue the installation, you must read and accept the terms of the License Agreement.
  • Page 9: Initial Program Setup

    Initial Program Setup At startup, Mobile Connect will check your computer for incompatible applications. It is recommended that you check the box to automatically stop the incompatible applications before clicking “Stop All” and “OK” to continue. Mobile Connect then allows you to import existing Wi-Fi configurations –...
  • Page 10 Bell service is found. When you try to connect, Mobile Connect will check if your Turbo Stick and account have been activated on the Bell network. Your Turbo Stick must be activated and in an area with network coverage to operate on the Bell Mobility data network.
  • Page 11: Using Your Turbo Stick

    To disconnect, click the disconnect button. Check your SMS Messaging Window often for updates and information from Bell. (note: Bell administrative SMS messages are free to receive. Additional charges may apply for other SMS messages sent or received. Visit www.bell.ca/text for more information.)
  • Page 12: Installing Mobile Connect For Macintosh

    Installing Mobile Connect for Macintosh Before inserting your Turbo Stick into the computer, use an alternate Internet connection to access www.bell.ca/mobileconnect and download the Mobile Connect software and user manual for Macintosh for the U998 Turbo Stick to your desktop.
  • Page 13: Hardware Overview

    LEd – The LED provides connections status. Refer to Troubleshooting on page 15 for a detailed list of the colours and their defined states. siM card slot – Refer to Inserting your Bell SIM card on page 4. hinged UsB connector – Folds back to protect the USB connector while your Turbo Stick is not in use.
  • Page 14: Inserting And Removing Your Turbo Stick From Your Computer

    Inserting and removing your Turbo Stick from your computer Now that the Mobile Connect software is installed on your computer, your Turbo Stick can be inserted or removed at any time. As an external device, your Turbo Stick is vulnerable to damage during transport.
  • Page 15: Unblocking A Sim Card

    Unblocking a SIM card Some SIM cards will be provisioned with a Personal Identification Number (PIN) which locks user access to your Turbo Stick. When using a blocked SIM card, you may be asked to enter the PIN number. Service providers frequently limit the number of incorrect PIN entry attempts.
  • Page 16: Troubleshooting

    Troubleshooting Below is a list of indicator lights and common error messages and possible solutions regarding the use of your Turbo Stick. LEd coLoUR LEd statE dEscRiPtion Blue/ Alternating: Searching for service. Green Green GPRS/EDGE Flashing: GPRS/EDGE service is available. Solid: Connected to a network using GPRS/EDGE.
  • Page 17 • Your Turbo Stick may not be activated. First, remove your Turbo Stick, uninstall the software, and reinstall. If this does not resolve the problem, contact Bell Client Care. The LED indicator on • Your Turbo Stick may not be inserted properly.
  • Page 18 Regulatory information This device has been tested to and conforms to the essential regulatory requirements of the European Union R&TTE directive 1999/5/EC and has attained CE Marking. Federal communications commission notice (Fcc United states) This equipment has been tested to, and found to be within the acceptable limits for a Class B digital device, pursuant to part 15 of the FCC Rules and Industry Canada ICES-003.
  • Page 19 In the interest of improving internal design, operational function, and/or reliability, Bell reserves the right to make changes to the products described in this document without notice. Bell does not assume any liability that may occur due to the use or application of the product(s) or circuit layout(s) described herein.

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Bell u998 turbo stick

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