Error Message - Samsung SCX-6555N Service Manual

4.1.10 Error Message

Messages appear on the Smart Panel program window or on the control panel display to indicate machine
status or errors. Refer to the tables below to understand the messages meaning to correct the problem, if
necessary.
Messages and their explanations are listed in alphabetical order.
Message
[Side/Main] Door is open.
Close it
DC motor does not
operate: #00-000
Did not supply enough
toner. Please open/close
door
Exit door of scanner is
open
Fax memory is almost
full. Print or remove
received fax job.
Fax unit error: #10-002.
Please turn off then on
Fuser error: #02-001.
Please turn off then on
Service Manual
CÓPIA NÃO CONTROLADA
Alignment & Troubleshooting
Description
The side door or main door is open.
There is a problem in the control of
DC motor unit.
Not supplied toner to the imaging
unit.
DADA exit door is open
There is no more available fax
memory. No more fax data can be
received.
Fax card is not installed properly.
1. At warm up, the temperature
keep up the lower temperature for
regular time.
2. In case that the temperature has
not reached warm up temperature
after warm-up time.
3. At ready, Less than target
temperature and for more than 10
sec.
4. At printing, Less than printing Ref.
temp and for more than 10 sec.
CÓPIA NÃO CONTROLADA
1. Open and close the door. If the message
is not disappeared, check the below steps.
2. Check that the door switch is pushed.
3. Check that the Ui message is chaged by
door switch action.
4. Check the door switch signal on EDC
mode.
Turn the machine off and turn it on again.
If the problem persists, check the motor by
EDC mode.
1. Check the Toner supply Motor is driving
2. Check the toner supply shutter is working
out properly.
3. Check the toner supply entrance is closed.
4. Check the Toner supply pipe is closed.
5. Check the T/C sensor
6. Check TC sensor ADC of the Engine B/D
Close the DADF door.
Delete the received fax data in the memory
to secure memory.
1. Replace the Fax card.
2. If the problem persists, replace the main
board.
1. Check the Thermostat. If it is defective,
replace it.
2. Check the Lamp. If it is defective , replace
it.
3. Check the fuser connector. Reconnect it.
4. In case of printer input voltage lower than
standard voltage.
5. Check the Thermistor.
6. If the Heat On signal is not occurred from
Power supply, replace it.
4-94
Suggested solutions
Samsung Electronics