Printing Problems - Samsung SCX-6555N Service Manual

4.2.2.2 Printing problems

Condition
The machine does
not print.
Paper sticks together. The machine is not selected as
The machine selects
print materials from
the wrong paper
source.
A print job is
extremely slow.
Half the page is
blank.
Service Manual
CÓPIA NÃO CONTROLADA
Alignment & Troubleshooting
Possible cause
The machine is not receiving
power.
the default printer.
Check the machine for the following:
• The front cover is not closed. Close the cover.
• Paper is jammed. Clear the paper jam.
• No paper is loaded. Load paper.
• The toner cartridge is not installed. Install the toner cartridge.
If a system error occurs, contact your service representative.
The connection cable between
the computer and the machine
is not connected properly.
The connection cable between
the computer and the machine
is defective.
The port setting is incorrect.
The machine may be
configured incorrectly.
The printer driver may be
incorrectly installed.
The machine is malfunctioning. Check the display message on the control panel
The document size is so big
that the hard disk space of
the computer is not enough to
access the print job.
The paper source selection in
the printer properties may be
incorrect.
The job may be very complex.
The page orientation setting
may be incorrect.
CÓPIA NÃO CONTROLADA
Suggested solutions
Check the power cord connections. Check the
power switch and the power source.
Select Samsung SCX-6xx5 Series PCL 6 as your
default printer in your Windows.
Disconnect the printer cable and reconnect it.
If possible, attach the cable to another computer
that is working properly and print a job. You can
also try using a different printer cable.
Check the Windows printer setting to make sure
that the print job is sent to the correct port. If the
computer has more than one port, make sure that
the machine is attached to the correct one.
Check the printer properties to ensure that all of
the print settings are correct.
Repair the printer software.
See the Software Section.
to see if the machine is indicating a system error.
Get more hard disk space and print the document
again.
For many software applications, the paper source
selection is found under the Paper tab within
the printer properties. Select the correct paper
source. See the printer driver help screen.
Reduce the complexity of the page or try adjusting
the print quality settings.
Change the page orientation in your application.
See the printer driver help screen.
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