Common Windows Problems - Samsung SCX-6555N Service Manual

Condition
The incoming fax has blank
spaces or is of poor-quality.
Some of the words on an
incoming fax are stretched.
There are lines on the
originals you send.
The machine dials a
number, but a connection
with the other fax machine
fails.
Faxes do not store in
memory.
Blank areas appear at the
bottom of each page or on
other pages, with a small
strip of text at the top.

4.2.2.8 Common Windows problems

Condition
"File in Use" message
appears during installation.
"General Protection Fault",
"Exception OE", "Spool32",
or "Illegal Operation"
messages appear.
"Fail To Print", "A printer
timeout error occurred."
messages appear.
Service Manual
CÓPIA NÃO CONTROLADA
Alignment & Troubleshooting
• The fax machine sending you the fax may be faulty.
• A noisy phone line can cause line errors.
• Check your machine by making a copy.
• The toner cartridge may be empty. Replace the toner cartridge.
The fax machine sending you the fax had a temporary document jam.
Check your scan unit for marks and clean it.
The other fax machine may be turned off, out of paper, or cannot answer
incoming calls.
Speak with the other machine operator and ask her/him to sort out the
problem.
There may not be enough memory space to store the fax. If the display
shows the Memory Full message, delete from memory any faxes you no
longer need and then try again to store the fax.
You may have chosen the wrong paper settings in the user option setting.
For details about paper settings.
Exit all software applications. Remove all software from the StartUp Group,
then restart Windows. Reinstall the printer driver.
Close all other applications, reboot Windows and try printing again.
These messages may appear during printing. Just keep waiting until the
machine finishes printing. If the message appears in standby mode or after
printing has been completed, check the connection and/or whether an error
has occurred.
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Suggested solutions
Suggested solutions
Samsung Electronics