Problem
No picture
The picture keeps dropping
No sound
Loud, screeching noises
(Audio feedback)
The picture is choppy
The picture appears grainy
(using AV Out to view on
TV/Monitor)
Recording problems
The monitor picture has
frozen
tRoUBLesHootInG
Solution
• Check all camera connections.
• Verify that the AC adaptor is plugged in.
• Make sure the monitor is ON.
• Make sure the camera is in range.
• Move the camera closer to the monitor.
• Reposition the camera, monitor, or both to
improve reception.
• Increase the volume.
• Make sure there is sound within range of the
camera's microphones.
Move the camera and the monitor farther apart.
• Move the camera and monitor closer to each
other.
• Remove any obstructions between the
camera and monitor.
• View files on a smaller TV/PC monitor.
• Try viewing through your TV's Picture-In-
Picture function, if available.
• Make sure the microSD card is inserted
correctly.
• Check that the microSD card memory is not
full.
• Verify that the microSD card is compatible
with the G14 Series. It can support up to
32GB microSD card.
Interference or a low battery may have caused
the picture to freeze. Use a blunt object like an
unbent paper clip to press RESET to reset the
monitor. This will also turn off the monitor. Press
the POWER button to turn it on.
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