Uniden Guardian G955 User Manual

Uniden Guardian G955 User Manual

Video surveillance system
Table of Contents

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Video Surveillance System
G955 User's Guide
Rev 3, December 2013

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Table of Contents
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Summary of Contents for Uniden Guardian G955

  • Page 1 Video Surveillance System G955 User’s Guide Rev 3, December 2013...
  • Page 2: Customer Care

    If you need assistance, please do NOT return this product to your place of purchase. Our customer care specialists are available to serve you. Quickly find answers to your questions by: 1. Reading your owner’s manual, included with this product. 2. Visiting our customer support website at www.uniden.com. 3. Calling our customer care specialists at 1-800-658-8068.
  • Page 3: Table Of Contents

    ....................57 Uniden surveillance products are not manufactured and/or sold with the intent to be used for illegal purposes. Uniden expects consumer’s use of these products to be in compliance with all local, state and federal law. For further information on video surveillance and audio recording legal requirements, please consult your local, state and federal law.
  • Page 4 Cameras ....................57 mANAGING ReCORDeD FILes ............. 57 Copying Files from the microsD Card to the Computer ..58 soLVInG ProBLems ............... 59 sPeCIFICatIons ..............61 ImPortant InFormatIon............ 63 LITHIUm-POLYmeR BATTeRY WARNING ......... 63 ReCYCLING AND DIsPOsAL INFORmATION ........63 Compliance Information ............
  • Page 5: Getting Started

    Uniden Guardian™ software Operations Overview. This section lists basic operations in an • abbreviated format. It references screen details in the third section. Uniden Guardian screen Descriptions. Here you will find detailed descriptions of each screen • and how it is used.
  • Page 6: What's Included

    WHat’s InCLuDeD You should have the following items: G955 Monitor Camera (2) Stand (2) AC Adapter (3) Antenna (2) Not Shown: Mounting screws, Ethernet cable, 2 extension cords, and microSD™ card and adapter. If any items are missing or damaged, contact our Customer Care Line immediately.
  • Page 7: Getting To Know The G955 System

    DC 5V: Connects the DC 5V power adapter to the monitor. Rubber feet: Prevents the monitor from sliding when using the stand. Internet jack: Connects the G955 to the internet through the Ethernet cable. Stand: Pull out to create stable base for the monitor.
  • Page 8: G955 Camera (Gc45)

    G955 Camera (GC45) Front view Back view Antenna connector Power Power status pigtail Microphone Link status Pair button Light sensor Power jack Ethernet Connector What the lights mean Light State What it means The camera is on. Power (Red) status The camera is off.
  • Page 9: Setting Up The Equipment

    3 - 4 seconds to power it up. PoWer 3. The monitor displays the Uniden Welcome screen for a few seconds and then transitions to the LIVe view. The screen remains dark until the cameras are powered up.
  • Page 10: Attach The Camera

    Optimized motion detection range is 6 - 18 feet for the GC45 camera. The farther away an object • is, the less accurate the motion detection. Avoid having a direct light source in the view of the camera, including street lights, ceiling or •...
  • Page 11: Setting Up Your System

    You can now set your cameras and system to your preferred settings. Camera settings Brightness (“Uniden Guardian settings screen” on page 21) • motion Detection (“Uniden Guardian settings screen” on page 21) • schedule Recordings (“schedule Record” on page 28) •...
  • Page 12: Recording Settings

    screen Auto Lock (“screen Auto Lock” on page 35) • Time (“Time” on page 36) • security code (“security Code” on page 31) • Language (default language is english; “Language” on page 40) • recording settings motion Detection (“motion Detection” on page 25) •...
  • Page 13: Uniden Guardian Software Operation Overview

    GuarDIan soFtWare oPeratIon oVerVIeW Your monitor’s Uniden Guardian software operates through a series of screens that let you choose groups of operations. For example, when you tap on the camera icon in the Pop-up menus, you can set how you want the main viewing screen - called the Live screen - to display images from the paired cameras.
  • Page 14: What The Icons Mean

    • Full view (1 camera displays on full screen) VOLumE Adjust the volume level. uNIdEN GuaRdIaN SySTEm SETTINGS Access the Uniden Guardian Software Operation screens or view recorded events. mICROSd CaPaCITy Indicates memory capacity remaining. BaTTERy CaPaCITy Displays battery capacity. This graphic shows battery at nearly full.
  • Page 15 Icon What it does Appears in Live view. Indicates remote viewing is in progress. Appears in Live view. Indicates the intranet connection is established. CamERa NumBER Displays the camera number and signal strength through the status lines to the left of the number. Tap to start or stop recording for that camera RECORd STaTuS •...
  • Page 16: Changing How The Live Screen Displays

    Icon What it does NO mICROSd CaRd INdICaTOR Displays red when the microSD card is not present or is damaged. Changing How the Live screen Displays The Live screen displays in 2 views - Quad view or Full view. Quad view divides the screen’s image area into 4 quadrants and displays camera video in each quadrant.
  • Page 17: Using Your System

    usInG Your sYstem recording Live Video 1. On the Live screen, tap for the camera to begin recording. The icon blinks while recording. 2. Tap it again to stop recording. The icon stops blinking. You can record from all cameras at the same time. Playing Back recorded Video From the pop-up menu, tap the This screen should display.
  • Page 18: Deleting Recorded Files

    If you tap on a day that is not highlighted, a folder displays with no recordings listed. 2. Tap on the recording you want to view. It begins playing. Control icons display across the bottom of the screen. 3. Tap on any area of the screen that does not have control icons to bring up the playback progress bar.
  • Page 19: Adding New Cameras

    2. Tap the X on the right-hand side of the entry. If you are deleting a folder, a confirmation screen displays. If you are deleting a single recorded file, that file deletes without a confirmation required. adding new Cameras Your monitor supports a total of four active cameras at a time.
  • Page 20 Troubleshooting Camera Pairing Consult the following table for camera pairing troubleshooting suggestions: If... Try... • making sure the camera is plugged in and the red LED is on. • making sure that the camera’s antenna is attached and the the camera’s signal status icon monitor’s antenna is extended.
  • Page 21: Uniden Guardian Screen Descriptions

    GuarDIan sCreen DesCrIPtIons oVerVIeW This section describes the Uniden Guardian screens in detail. It provides a path to the screen being viewed. unIDen GuarDIan settInGs sCreen From the pop-up menu, tap the This screen should display: following icons as they appear on the screens: ...
  • Page 22 Time • Clock Alarm. Set an alarm. • Time Setting. Set the current time (including Daylight Savings Time). • Time Zone. Set the time zone for your G955 system. Storage • Formats/erases all the data on the microSD card. Management •...
  • Page 23: Camera Setup Screen

    Camera setuP sCreen Pairing Your cameras are paired to the monitor at the factory to channels 1 and 2. When you add a new camera to your system, you have to “introduce” the camera and monitor to each other so they can communicate. Some things to know about pairing cameras: If a camera is already assigned to the selected channel, •...
  • Page 24: Camera On

    Camera on When you add a camera to your system, pair up the camera with the monitor and the system will automatically turn it on. An X indicates a camera that is turned off; a check mark indicates the camera is turned on. From the pop-up menu, tap the This screen should display: following icons as they appear...
  • Page 25: Brightness

    Brightness From the pop-up menu, tap the This screen should display: following icons as they appear on the screens:     Tap the camera whose brightness level you want to change. The default brightness is 0, and the range is from -2 through 2.
  • Page 26: Email Alert

    The system records for 2 minutes when motion is detected. email alert The Uniden Guardian system can notify you when it detects motion from any camera by sending you an e-mail alert. The e-mail alert contains information such as the time that motion was detected and by which camera.
  • Page 27 From the pop-up menu, tap the This screen should display: following icons as they appear on the screens:     1. Tap to activate email Alert or to deactivate it. enaBLe DIsaBLe 2. Tap on the SMTP Server field. A gmail notice displays with the port information; tap keyboard screen displays.
  • Page 28: Schedule Record

    5. Repeat step 3 for the Email To field. Only one incoming email account will be accepted by the Uniden Guardian system. The incoming email account can be different from the outgoing email account. 6. Tap to save the settings, then tap to return to the previous screen.
  • Page 29 From the pop-up menu, tap the This screen should display: following icons as they appear on the screens:     1. Tap the camera number you want to record (1 - 4). You can select up to all 4 cameras to record. 2.
  • Page 30: Network Setup Screen

    netWorK setuP sCreen The Network Setup screen allows you to select your internet connection type and security code. You can also display the system default configuration. From the pop-up menu, tap the following icons This screen should display: as they appear on the screens: ...
  • Page 31: Security Code

    DCHP is the most common connection. Your router will automatically assign an IP address to your Uniden Guardian system. Static IP is for those that have the ability to specify an IP address for the Uniden Guardian system. security Code set up your security code to limit who can have access to the system from a remote location.
  • Page 32: Network Information Screen

    You must enter a security code to monitor your video from a PC or other device. 5. Tap on the system reboot prompt. The Network Setup screen displays. 6. Turn your Uniden Guardian monitor off then back on for the security code change to take effect. network Information screen 1.
  • Page 33: Alarm Setup Screen

    aLarm setuP sCreen From the Alarm Setup screen, you can: set the length of time the alarm sounds. • select a melody for the alarm. • Period This selection allows you to select the length of time the alarm will sound for the alarm clock. 1.
  • Page 34: Melody

    melody This selection allows you to select a melody for the siren. 1. Tap Melody. The Change Siren Melody screen displays. 2. A check mark appears on the melody you tap and the monitor briefly plays a sample of the selected melody.
  • Page 35: Screen Auto Lock

    1. Tap Power Saving, then Enable to activate Power saving mode (Default = Disable). 2. A check mark appears on your selection. 3. Tap to return to the previous screen. screen auto Lock When you turn on Auto Lock mode, the monitor automatically enters screen lock mode after being idle for 2 minutes.
  • Page 36: Time

    time The Time screen lets you set up clock alarms, set the system time, and set your local time zone. From the pop-up menu, tap the The following screen displays: following icons as they appear on the screens:   ...
  • Page 37 4. Tap on the minute block. The arrows move to the minute block. set the minute. uP/DoWn 5. Tap on to toggle between the two. am/Pm 6. Tap when you are finished. saVe Time Setting This screen contains fields to set the month, Day, Year, Hour, minute, and Am/Pm. 1.
  • Page 38: Storage Management

    Overwrite erases the oldest record to free space for the new file. more than one record may be erased depending on the new file’s size. The Uniden Guardian System supports up to a 32 GB microSD Card. From the pop-up menu, tap the...
  • Page 39: System Upgrade

    To upgrade the Uniden Guardian firmware, you will need to download the file from the Uniden Video portal site (www.unidenvideo.com) or from the Uniden website (www.uniden.com) to your computer. This file must then be transferred to the root directory of the microsD card used in your...
  • Page 40: Language

    4. If you need to download an upgrade, navigate to your microsD card and copy the download file to it. 5. Remove the microsD card and insert it into the G955 monitor. 6. Navigate to System Setup/Update Firmware (see path shown above). Tap on the Update Firmware screen to begin the update.
  • Page 41: Quick Tips Screen

    From the pop up menu, tap the This screen should display: following icons as they appear on the screens:     1. select a language to change to that language. The Restore Default Settings screen displays. 2. Tap to continue with the language reset.
  • Page 42: Remote Access

    Uniden Guardian lets you view live video from your Windows® PC, an iPhone®, iPad®, or Android smartphone or tablet. Free apps are available through the Apple App store or the Android market. This system uses P2P remote access technology and does not require configuring your router, port forwarding or a remote DDNs service.
  • Page 43: Connecting To The Intranet (Home Network)

    PortaL aCCount You need a Uniden portal account to gain remote access to your Uniden Guardian system live video. Be sure you have set up your security code. By default, the security code is 123456. We highly recommend you change this on the monitor.
  • Page 44 (3). 7. Complete all required fields (4). 8. Click in the check box (5) to receive information on special offers from Uniden. 9. Click Submit (6). The New Account Created screen displays. 10. Click Continue. The Video System Registration screen appears.
  • Page 45: Enter The Did Code

    12. select your retailer from the list (2). enter the DID Code After selecting your Uniden Guardian system, you must enter the DID code. This DID code can be found on the back of your monitor. It is the characters underneath the barcode.
  • Page 46: Record Video From Portal

    The security code you enter on the Uniden Video Portal and the app must match the security code you entered on the device. Any time you change the security code on the device, you must make the corresponding change on the Portal or apps.
  • Page 47: Using The Guardian 2 App

    Establishing Your G955 System on the App. You can use a Google® Android smart phone or tablet with your Uniden Guardian system to remotely connect to and view live camera video. Follow these steps to establish your G955 system on the app. 1. From your Android...
  • Page 48 When you open the app on your Android smartphone or tablet, the Globe screen displays. It also shows the following icons: Tap to add an additional Uniden Guardian system. The app takes you back to the same screen you used to add your current system (see page 47).
  • Page 49 4. The Uniden Guardian 2 setting screen displays. Turn the notification ON or OFF as desired. To View Recorded Files from Your Mobile Device Before you can view recorded files from your mobile device, you must connect the G955 to the internet (see page 42).
  • Page 50 1. Launch the Uniden Guardian 2 app and select your G955 system. The main screen displays. 2. Tap the icon. The edit system, Delete system, and View Recorded Files icons display. 3. Tap . A list of recorded files (event List) displays.
  • Page 51: Ios

    Establishing Your G955 System on the App. In a similar fashion to the Android smart phone or tablet, you can use the Apple® iPhone® smart phone or iPad® tablet with your Uniden Guardian system to remotely connect to and view camera videos.
  • Page 52 3. The Uniden Guardian 2 system main screen displays. A globe displays for each system you connect to the Uniden Guardian 2 app. If only one system is connected, the app will display the globe screen momentarily and then display the last image from that system.
  • Page 53 : edit system. Tap this icon to change your settings. • : Delete system. Tap this icon to delete Uniden Guardian systems from the app. • : View Recorded Files. Tap this icon to display a list of recorded files (see page 54).
  • Page 54 4. The Uniden Guardian 2 setting screen displays. Turn the notification ON or OFF as desired. To View Recorded Files from Your Mobile Device Before you can view recorded files from your mobile device, you must connect the G955 to the internet (see page 42).
  • Page 55 4. Tap on a file to play it. Two icons display on the screen: Pause icon. Tap to pause playback. Tap again to resume playback. Return icon. Tap to return to the previous screen. to DeLete FILes 1. Tap the button on the bottom of the DeLete aLL DeLete one...
  • Page 56 To Take Snapshots and Record from Live View From the Live view, three icons display on this screen - snapshot, Record, and Return. Snapshot icon. Tap to take a picture. The picture is saved to your phone. Record icon. Tap to begin recording. A red circle displays in the upper right-hand corner of the screen.
  • Page 57: Maintaining Your System

    Go to www.unidenvideo.com to check the current firmware level. Compare it to your system firmware level. If you need to update your Uniden Guardian firmware, download the most current firmware version to your system’s microsD card and then upload that firmware to the monitor.
  • Page 58: Copying Files From The Microsd Card To The Computer

    Copying Files from the microsD Card to the Computer 1. Remove the microsD card from the monitor. 2. Insert it into your computer’s sD card slot. Use an adapter if necessary. 3. Navigate to the microsD card and locate your files. 4.
  • Page 59: Solving Problems

    soLVInG ProBLems If you have any trouble with your system, try these simple steps. If you are still having a problem with your camera, check the manual that came with your camera. If you still have a question, call our Customer Care Line; see “Customer Care” on page 2. If…...
  • Page 60 If… Try.. • making sure the camera is plugged in and the red LED is on. The camera won’t pair with • pressing and releasing the pairing button quickly. Do not press and the monitor. hold the pairing button. When I power up my •...
  • Page 61: Specifications

    sPeCIFICatIons Radio Frequency Transceiver RF Frequency 2.4 GHz Modulation GFSK Spread spectrum Frequency Hopping Anti Interference Clean Channel Dynamic Select Selectable camera channel Data rate 2 Mbps Transmitting range 500 feet (152 meters) in an open area (line of sight) Image Specification Output Image resolution 480 X 272, 320 x 240 (QVGA)
  • Page 62 System Specifications Camera monitor Power consumption 650 mA max 20 IR LEDs, 1 Low Low light solution light sensor Low light sensitivity 1-8 lux OV7725 1/4” Color Picture sensor CMOS Lens F3.6mm H:55 V:44...
  • Page 63: Important Information

    ImPortant InFormatIon LItHIum-PoLYmer BatterY WarnInG This equipment contains a rechargeable lithium-polymer battery. • Do not charge the battery in temperatures below 32° F (0° C) or higher than 113° F (45° C). • Do not open or mutilate the battery. •...
  • Page 64: Rf Exposure Information

    radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause interference to radio or television equipment reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna.
  • Page 65: One-Year Limited Warranty

    Uniden service center for a defect or malfunction covered by this warranty, (e) used in any conjunction with equipment or parts or as part of any system not manufactured by Uniden, or (F) installed or programmed by anyone other than as detailed by the owner’s manual for this product.
  • Page 66 Product. Include evidence of original purchase & a note describing the defect that has caused you to return it. The Product should be shipped freight prepaid, by traceable means, to warrantor at: Uniden America service 743 Henrietta Creek Rd.
  • Page 68 © 2013 Uniden America Corporation All rights reserved Printed in China...

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