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Troubleshooting
Go through this checklist to troubleshoot your Drobo:
Is it plugged into your MAC's USB 2.0 port?
Is it plugged into a power outlet?
Are all of the hard drives inserted properly into Drobo? Try pulling out a
drive and then putting it back in.
Does your Mac see Drobo? Open your Disk Utility to see if Drobo is
recognized.
Has a hard drive failed? When a hard drive fails, it has a blinking red light
in the data bay indicator. Replace the failed hard drive with a healthy hard
drive.
Did you remove a hard drive that shouldn't have been removed? Re-insert
the drive you removed and wait until all the lights stop blinking green and
yellow before you try to remove it again.
Only SATA hard drives will work in Drobo.
PATA and SCSI hard drives will not work in Drobo.
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Need help?
Do you have a question about the Storage system and is the answer not in the manual?