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If you do not resolve the problem, contact Bayer
Diabetes Care Customer Service at 1-800-348-8100.
WHAT YOU SEE
WHAT IT MEANS
•
Strip was
inserted while
connected
to gaming
system or PC.
Control test
•
Test strip or
result is out of
control solution
range (too high
is past the
or too low).
expiration date.
•
Incorrect control
solution was
used.
•
Control solution
is not at room
temperature or
not mixed.
•
Test strip is
deteriorated
due to heat or
moisture.
•
Meter could
be damaged.
Some display
Possible meter
segments do
electronics
not appear
failure.
when the
meter first
turns on.
Results are not
This may affect
displayed in
the way you see
expected units
your results.
of measure
(mg/dL).
Blood glucose results are never shown on the
Nintendo DS system.
Need Help? Call toll free: 1-800-348-8100
42
WHAT YOU SHOULD DO
•
Remove your meter from
the gaming system or
PC before performing
a blood glucose test.
•
Check all expiration dates.
Do not use expired
testing materials.
•
Make sure you are using
Bayer's CONTOUR
control solution.
•
Gently rock the control
bottle to ensure the
control solution is
mixed well.
•
Run another control test
using a new test strip
and control solution.
•
If result is still out of range,
contact Bayer Diabetes
Care Customer Service.
Compare the meter display
with the illustration on
page 3. If the display is
not correct, contact Bayer
Diabetes Care Customer
Service.
Contact Bayer Diabetes
Care Customer Service,
1-800-348-8100.
Changing the Battery:
Have your parent or a responsible adult change the
battery. The battery should be replaced when the
meter continually displays
(See Error Codes and Symbols, page 40.)
NOTE:
If you put the new battery in the meter within
5 minutes of taking the old one out, all your settings and
results will be saved. If you take more than 5 minutes,
you will need to reset the date and time. Your other
settings, test results, and game points will be saved.
The DIDGET meter uses a 3 Vdc lithium battery,
CR2032 or DL2032.
1.
Turn off your meter
before changing
your battery.
2.
Loosen the screw
on the back of the
meter using a small
Phillips head
screwdriver.
3.
After you completely
loosen the screw,
press down on the
wide end of the
cover. You will now
be able to remove
the battery cover.
www.bayerdiabetes.com/us
.
43
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