Jenn-Air JGD8430 Use & Care Manual page 11

T
ROUBLESHOOTING
PROBLEM
Surface burner fails to light.
Surface burner flame lifts
off ports.
The flame is uneven.
Surface burner flame is
yellow in color.
Glass-ceramic surface
shows wear.
Ventilation system is not
capturing smoke efficiently.
Burner base has some
limited movement.
SOLUTION
• Check to be sure plug is securely inserted into receptacle.
• Check or re-set circuit breaker. Check or replace fuse.
• Check power supply.
• Check to be sure burner is correctly rated for your kind of gas.
• Check to be sure burner ports or ignition ports are not clogged.
• Check to be sure ignitor is dry and clicking. Burner will not light if ignitor is damaged,
soiled or wet. If ignitor doesn't click, turn control knob OFF.
• Check to be sure burner cap is correctly seated on the burner base.
• Check to be sure a pan is sitting on the grate above.
• Contact an authorized Jenn-Air servicer.
• Burner ports may be clogged.
• Flame may need to be adjusted. Contact an authorized Jenn-Air servicer.
• Some yellow tips on the flame are acceptable when using LP gas.
• Contact an authorized Jenn-Air servicer.
1. Tiny scratches or abrasions.
• Make sure cooktop and pan bottom are clean. Do not slide glass or metal pans
across top. Make sure pan bottom is not rough. Use the recommended
cleaning agents. See page 8.
2. Metal marks.
• Do not slide metal pans across top. When cool, clean with Cooktop Cleaning
Creme. See page 8.
3. Brown streaks and specks.
• Remove spills promptly. Never wipe with a soiled cloth or sponge. Make sure
cooktop and pan bottom are clean.
4. Areas with a metallic sheen.
• Mineral deposits from water and food. Use recommended cleaning agents.
See page 8.
5. Pitting or flaking.
• Remove sugary boilovers promptly. See page 8.
• Check on cross ventilation in room or make up air.
• Excessive amount of smoke is being created.
• Outside wall cap may be trapped shut.
• Cooktop may be improperly installed; check ducting information. See pg. 4.
The burner base and glass interface has been engineered for a lifetime of service.
Some limited movement is intended if excessive force is applied.
• Limit burner movement by holding burner head while cleaning.
• Do not use excessive force to clean.
• Do not tighten fasteners.
• Do not attempt to reorient burner heads.
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