Troubleshooting Tips; System Lights - Dell Precision Workstation 470 User Manual

Tools to Help Solve Problems: Dell Precision Workstation 470 and 670 Computers User's Guide
Back to Contents Page
Tools to Help Solve Problems
Dell Precision™ Workstation 470 and 670 Computers User's Guide

Troubleshooting Tips

System Lights

Diagnostic Lights
Beep Codes
Error Messages
Troubleshooting Tips
Follow these tips when you troubleshoot your computer:
If you added or removed a part before the problem started, review the installation procedures and ensure that the part
is correctly installed.
If a peripheral device does not work, ensure that the device is properly connected.
If an error message appears on the screen, write down the exact message. This message may help technical support
personnel diagnose and fix the problem(s).
If an error message occurs in a program, see the program's documentation.
System Lights
Your power button light and hard-drive light may indicate a computer problem.
Power Light
Solid green
Blinking green
Blinks green several times
and then turns off
Solid yellow
Blinking yellow
Blinking yellow
file:///T|/htdocs/systems/ws670/EN/ug_en/advtrbl.htm[3/20/2013 9:31:57 AM]
Dell Diagnostics
Drivers
Using Microsoft® Windows® XP System Restore
Resolving Software and Hardware Incompatibilities
Reinstalling Microsoft® Windows® XP
Hard- Problem Description
Drive
Light
N/A Power is on, and the computer is
operating normally.
Blank The computer is in the suspended
state (Microsoft® Windows® XP).
N/A A configuration error exists.
N/A The Dell Diagnostics is running a
test, or a device on the system
board may be faulty or incorrectly
installed.
Blank A power supply or system board
failure has occurred.
Solid A system board or VRM failure has
green occurred.
Suggested Resolution
No corrective action is required.
Press the power button, move the mouse, or
press a key on the keyboard to wake the
computer. See "Power Management."
Check the diagnostic lights to see if the specific
problem is identified.
If the Dell Diagnostics is running, allow the
testing to complete.
Check the diagnostic lights to see if the specific
problem is identified.
If the computer does not boot,
technical assistance.
Check the diagnostic lights to see if the specific
problem is identified. See
Check the diagnostic lights to see if the specific
problem is identified.
contact Dell for
"Power Problems."